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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 4,589 reviews
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones thinking on the name brand and its reputation, I was soo wrong. Poor made product!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are greatly overrated and over priced. Buyer beware. Lasted Less than a week. Terrible reception on blue tooth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst bluetooth earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds automatically switches off while the call is in progress and it's quite annoying to reconnect for every 15 min.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jaybird no likes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money sound is bad, does not feel good in the ears the Bose sport feels so much better & sounds better as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    will not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the buds cover comes off easily already lost the pair that came with and always. disconnects from my android phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have poor sound quality and they just stop working in the left ear piece. I will be returning them today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would stay away from this. The headphones break easily and are not of very good quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't maintain blue tooth connection , uncomfortable even though it came with size options. Poor sounds range

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this headset to no one, for the fact being that the phone calls doesn't have noise cancelling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get another brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is horrible. Also the mic and charge pack is a little heavy on the wireless headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Small, comfortable and great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have quickly become my favorite new set of earphones. They look great, and the small earbuds fit comfortable in my ear without even needing the wings (although I use them to make sure they don't fall out when I am moving around). I have been using these while running, driving, and sitting in the office and they perform well in all environments. I find these significantly more comfortable and better looking than the X2s (as well as a lot of other products out there). Even with the smaller size, the sound is still great. I prefer the foam tips (for comfort), but I have noticed that the silicone eartips seem to provide a better seal and more bass.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Poor sound, poor fit. Liked the idea. But not will done I went back to my plantronics voyager

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality and look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset if of poor quality and cheaplook, I would recommend others to purchase this headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lightweight and great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a user of the previous couple generations of Jaybird products. The X2s were a little too big for my ears, but the Freedoms have solved that problem. They are so lightweight and small. I thought that this would take away from the sound. However, with the new app they just released, the sound is even better than X2s. I was also a little skeptical about the 4 hour battery life. But with the charging clip I can even charge them on the way to the gym if I forget the night before. Stoked on that feature. I am extremely happy with these and would recommend trying them out!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 13 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a one year warranty and they broke 13 months after owning....NOT WORTH THE MONEY!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurt in my ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt on my ear when I put it. It's not worth it. Why bother spent that much money for that price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE EAR BUDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY NO BASE, UNCOMFORTABLE TO WEAR AND THE TO PRICY. RECOMMEND THE BOSE WIRELESS EARBUDS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mediocre headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awful. I’ve bought cheaper Bluetooth headsets with better quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Best Earbuds Out There

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bluetooth earbud out there. The fit is so much better than the X2s. If the X2s were too big for your ears, these are perfect. Super comfortable to wear all day at work. I use the Comply foam tips with mine and I don't need to use the ear fins. The battery attachment is a little heavy, but the weight is worth it for the extra battery life. Sound is good, it's cool to mess around with the My Sound app and customize your playlist.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible! Cheap, No Longer Functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Cheap, No Longer Functions. Worst of all, NO CUSTOMER SERVICE!! Good luck contacting them.

    No, I would not recommend this to a friend