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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,589 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, and great bass augmentation through the app! The on wire controller/microphone is on the heavier side, causing the bud to tend to pry, leading yo couple adjustments throughout my 4 mile morning run. I do recommend them just wished they were a bit lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent workout headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Easy to charge, fits great in my ears (I usually have issues with my piercings // small ears). Stayed in place during running, stair master, lifting and the elliptical. Does tug a bit to the right since the controls are on that side - and you do feel the difference - but that is nowhere near a deal breaker for these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and if you don't like it you can use the mobile app and change it as you like without the hassle of equalizer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It’s light weight and confortabme on ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good head phones, I really like the JayBird Ap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have really good sound and are light weight. The charge didn't last as long as I would like without the external charger attached. My first pair only lasted about a month, and they would no longer charge. The store honored the warranty without hassle however, so that was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can customize your own sound! Very comfy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great for music, Bad for phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freedoms are by far my favorite earbuds. They are comfortable, music clarity and bass are excellent. The white version seems to be an older model since they do not have the memory foam buds nor the curved wings like the black ones(which are the updated version). While these earbuds filled my ears with joy when listening to music, they are really really really bad for phone calls. Everyone I talked to said I sounded muffled. I decided to test the phone call being on the other end and sure enough, it was terrible. I experimented with them and found it may have something to do with noise cancellation. When the room was pitch quiet, it sounded fine, any bit of noise then suddenly if was mufflrama all over again. I bought and returned about 4 sets of the freedoms, same with the X3's, thinking it was defective muffling all the time. I still have a black pair but just for music while working out. I do not bother with phone calls with these anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just great sound and lightweight. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product and price was fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved these!! Sound was good and very comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of JayBirds. I was bummed when i lost my first pair. In hopes of the same performance with the Freedom F5, i was a bit disappointed that the battery life was weak. I workout for up to 2 hours and the battery barely makes the full 2 hours. Other than that, it’s pretty cool because their is an app and basically use it as an equalizer. Very cool. 3 stars is appropriate for this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfectly great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit in my ears perfectly and the sound is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on Black Friday, and they were great headphones for the price that had them listed for. I would get them again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Keyboard F5 Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones very derrible the produce good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great sound but ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Jaybirds for sound, but I don’t like the heavy volume/charge part that weighs down the headphones. Also, it doesn’t hold the charge very long. The bluetooth element was quite good at connecting. I also like how it tells you how much battery power is left.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound, great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds to use while I exercise either in-house or outside and I have not been disappointed at all. Very good overall sound with deep bass, very much satisfied with the quality in the sound of these earbuds. I also like the fact that the unit has the standard battery and a piggyback style additional battery giving me hours of uninterrupted musical listening. The different size buds and attachment fingers allow these earbuds to stay securely within my ears during vigorous exercise and this is very important to me because I've had other models that slowly slip out during exercise and immediately lose acoustic definition as they loosen in the ear canal. I recommend these earbuds with No Reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't beat the price and sound is decent for $50. Wouldn't pay full price for sure but can't go wrong at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless ear buds have a great sound quality, but it is sort of difficult trying to find a comfortable fit in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    jaybird great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of beats a few years old and got these on the black Friday special because I didn't want to pay another $200 for beats. These are worth the black Friday special but I wouldn't pay full price for them or for the beats again, I think there are too many options out there but these sound as good as my older beats.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Jaybird earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Stays in ears and comfy on long runs

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfort and awesome customizable sound via app

    I would recommend this to a friend