Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $112.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,589 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are great. The sound is amazing (when you have them in your ears just right). I also love the app you can get that lets you customize or choose an equalizer for the best sound. However, getting them in the right spot in your ears is tricky and when I have run with them they move around. I've used the little piece to secure them but I think the weight of the charging thing pulls them to the side as I run. And when I had a hood or ear warmers on it made it worse. I am giving them a 4 because over all they are really great (and I've read similar reviews about other bluetooth earbuds). My main complaint is that they move a bit and can be a bit uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Finally got a pair!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been eyeing these since the original Freedom and glad I waited to get these. Amazing fit in my ears and I can still wear with my motorcycle helmet without pain in the ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Too many drawbacks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are remarkably small and sound better than you would expect for such a small driver. But the battery life, when the charging piece is not connected, is only two hours and change--just not enough. And putting the charging piece on for extra battery life is not practical because the extra weight pulls the earbuds out. It is an impressive piece of engineering, but the bulky control just makes it impractical to use on the go. The sound is good--certainly much louder than I expected for their size--but not as good as either the X2 or X3.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always held off on getting a pair of Jaybird headphones because Ive always felt the price is high but now that I got them I totally thought understand the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great Wireless Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get something I could listen to while I was exercising without having to deal with wires and I am really happy I made this choice. I will be honest, the first pair I got had a blown speaker after my first use, but I that was just a lemon and my exchange was seamless. This pair has been fantastic. I love that I can modify the sound through the

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't flashy but they do the trick. Worth the price and they're comfortable for running as they aty in place and they're light, relative to other wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I got them on Black Friday for $50. It has an app for you to adjust the sound to your liking. My wife listened to them and ran out to get a pair for herself.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Small size, great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reason I bought this headphones was for its size and its highly recommended sound quality. Now it's become my favorite headphones of all time. If you get these headphones, you MUST download its app. The app is pretty fun. It lets you adjust and share your own EQ setting. The only thing I found kind of disturbing is that I can't play rhythm game with it due to the time lag. But hey, every bluetooth headphones has it, right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound / Quality Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing my iPhone 7 plus, my daily headphones were Audio Technica m50x. As a DJ and someone who listens to a lot of different genres of music, I was very sceptical about sound quality from a Bluetooth pair of earbuds. I must say these sound great. I was debating between these and Bose's Bluetooth earbuds. I chose these for their small metal enclosure design, and the app associated with these earbuds. I like the ability to adjust my sound according to what I am listening to. Another great feature is the ability to connect to multiple devices at the same time. I can watch a movie on my iPad and answer my phone without having to pair the earbuds again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for myself because I do have small ears and they were the smallest ones I found. They are very comfortable and stay put while working or at the gym. The sound is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Weight

    Rated 5 out of 5 stars

    Great for working out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight headphones with customizable treble and bass. Great in-ear fit and super lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. But be advised that they did fall out of my ears a lot if i did not put the rubber wings on them. Once the wings were on they stayed in place just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for wireless sport headphones and came across these. I made the purchase because they were on sale and a lot less expensive compared to others. And so far I think they’re great. They packaging looks a little cheap but that doesn’t matter when your using the ear phones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of wireless headphones. Sound really good and the fit is adequate with the multi sized inserts. Only small knock would be the somewhat cumbersome recharging method.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well - suspect each ear is unique - they work great for me. Sound is good although apparently I still can’t hear my wife whether I have the ear buds in or not-!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Wireless

    Rated 4 out of 5 stars

    Good for wireless music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the option for using it wireless. I loved the price point. I am pleased with how it fits in my ear when I am working out. But a little disappointed with the sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Think twice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great . But get uncomfortable on the right ear after using them for about 30 min due to the weight. They also pull to the right since the weight of the controls are on that side that’s gets bothersome. Poor design

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Solid workout earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great sound and don't fall out when properly fitted. They would get 5 stars if they could reduce the incidence of the earbud tips falling off and getting lost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound quality but not bluetooth mike

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this on sale hoping it would be good for bluetooth calling in my vehicle that does not have bluetooth. Sound quality was fine, but no mike noise cancelling. It is not designed for that, so no knock on the product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these...took him a while to figure out how to make them fit in his ears, but once he figured out the best fit he fell in love. Excellent sound quality.

    I would recommend this to a friend