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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,589 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Intermittent connectivity issues and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds fit my ears well enough. My only issues are that they intermittent disconnect when I have multiple devices sync-ed (even though only one device is in use at the time). Also the batteries don't last very long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Product and Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaybird makes some great products and more importantly, they stand behind their products. I'm confident that these will be as durable as the other sets we already own.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Terrific sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while working out in the gym, walking the dogs, and for my occasional air travel. I prefer the In-ear style. These are comfortable and the sound is great for my uses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have good sound, about the same as the wired headphones that came with my note 8. Still messing with the ear wing tips to find ones that fit good in my ears. Battery life is way better than my old iconx

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very poor quality headphones breaks easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones about 6 months back, and the part holding the earbud popped out. I filed for warranty only to find out they won't fix it or provide a replacement since there was "wear and tear" and their warranty does not cover this. This $149 headphones barely lasted 1 year! I have purchased Beats headphones before (and would strongly recommend buying these over any Jaybird products) and had wear and tear on them where the cushions ripped off. Further a friend had snapped a Beats headphone in half and Beats without any questions replaced them with brand a new one. Overall a company that can't provide their customers with a quality headphone that will not easily break should not be charging $100+ dollars for one. Further, sending me an email saying they will provide 15% discount on a future purchase doesn't resolve a customers disappointment in the quality of their product. Honestly, why would I ever buy another Jaybird product again! I would rather give my money to a company that values its customers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are quite awesome, two batteries essentially with one of them removal makes for easy to charge on the fly. The sound quality is pretty good as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say these are the first pair of headphones that are made by this company that I have ever purchased. I must say that I think they are amazing the only flaw is when the connector is connected to the headphones one side can be a bit hard to get to remain i your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife because she constantly breaking cheap earbuds when running. She loves them! Stays well in the ear the whole time she is running. Great balanced sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at Great Price on Black Fri. Audio is not loudest in the world, but you have to download the APP!!! Very important as this will let you fine tune the Equalizer and make the JayBirds sound louder or whatever your prefernce is you can adjust it to any setting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've struggled with in ear headphones since I started wearing them 10 years ago and never been able to find the perfect fit. I tried the X2s before this and they were ok for the 30 seconds they stayed in before falling it. The freedoms have the perfect mix of slim form factor and comfortable tips, best all around headphones I've used. Comfortable, block out all ambient noise including jackhammers, and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost perfect headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight, multiple ear bud sizes and options. Best of all the extended listening tiny battery. Although the battery can be awkward at times when using while attatched.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds great and stay in ears while running so they are almost perfect. My only complaint is the battery life but it normally lasts for a normal day workout.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how fast it charges but most of all, the way it fits in my ear. They are the most confortable headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, great fit, and good sound quality. Definitely would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for about two months now and they sound great. I returned my beats that I had purchased because I was disappointed with the sound quality for the money. These are much better. Clearer highs and better bass. I use them while at the gym and they stay in place fine. I don't run or sweat a whole lot so I can't comment on how they hold up in that aspect, but for jamming while lifting at the gym they're great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Only negatives I can find are the battery life isn't as long as described and I don't like how the ontroller dangles from the earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up for 50 bucks and I am very pleased with sound and fit for that price. Charging is a little cumbersome c/w an older pair of Jaybird wireless I have.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Black Friday deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for $50 on Black Friday. It was a great deal. Has a unique charging adap.ter with extra battery life. On its own. The battery seems to drian pretty quick

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great won't fall out of ear and good choice of ear tips only down fall is the battery life only works two hours and have to use adapter for another two hours

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones fit great, I do circuit training with them and they don't fall off like other headphones. They are comfortable, and the battery life is great.

    I would recommend this to a friend