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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,589 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Worked very well - then abruptly stopped pairing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable, provide good sound, and charge quickly. However, the abruptly stopped working after several months of very light use, and excellent care. It appears as if they are charging, and they say they are trying to pair with my phone again, but they never connect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, no connection issues. Different feeling of weight compared to wired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Jay bird brand Bluetooth and I am always willing to pay top dollar for years. These have good sound but battery is weak, maybe 4 hours talk/music. The box says 8 but you have to charge it with the mini battery pack which involves turning the headset off and waiting 20-30 minutes. I may return for a new brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GREAT HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adored these headphones. They have a wonderful battery life and great sound quality. I used them a lot on road trips and at work for phone calls. People had no problem hearing me. I did sadly misplace mine so I have since purchased a pair of headphones that's completely cordless due to work complaints about the neck wire. If hadn't been for that I would have snagged another pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wireless is the key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of working out with my ear phones plugged into my iPhone and when I'd move, they'd yank out of my ears. These are easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice wireless option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple pair of Jaybird units in the past with good results so i thought i would try an upgrade. Sound quality is good, fit is a bit challenging as they dont stay put as well as older models have, and the sweat resistance evaluation is still in progress. I have had to use Jaybird customer care in the past and they were very accomodating so i feel i cant go wrong with this selection.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Ear Plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for walks in neighborhood. Wireless capability is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound, very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy these again. Very comfortable and fit in my ears perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earphone really was beyond my expectations. Recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Sound is great and they stay in while working out!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how light it is. I use it running and have had no problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Lightweight, great bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a gift for an audiophile. They were $100 off on Black Friday 2017 ($50 instead of $150). Absolutely no problems syncing these immediately with 4 different devices and then switching between them. The fit is comfortable and secure whether you're sitting or walking/cleaning/exercising. It did take a little time to find that perfect fit with the little 'wings', but no problems once that happened. The battery recharges quickly, and battery life is pretty good. The best feature is the EQ. If you like to tweak the sound to get it perfect for what you like, these are the earbuds for you. The cord feels very durable as well. I don't know that I would've purchased these at full price (I'm cheap), but the Black Friday deal was too good to pass up. If you can get these new for under $100, go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best sounding wireless earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have the best sound of all the wireless earbuds. I tried all of them: Bose, PowerBeats 3, LG, Apple AirPods. The only complaint is the charging clip and the battery life. The clip could have been eliminated and the internal battery made larger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect ear buds for the gym since they have a good warranty and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Easy setup and great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are lightweight and have a nice natural sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Real nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and sound great. Great for listing to books and music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on lookout for Bluetooth headphones, but couldn't quite decide which util these hit my inbox (if you don't get Best Buy email deals, your loss). At $50 a set I couldn't pass them up. Moisture resistance was 'must have.' Used them for a couple weeks and love them. Have recommended to friends and headphones are headed under the tree in a couple different homes.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Don’t fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece is flimsy and doesn’t fit well so I don’t get a good sound- also the battery doesn’t last long

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great, battery life is pretty good. Recharges fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaybird makes the best headphones for fitness. Never had them fall out

    I would recommend this to a friend