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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,589 reviews
  • Rated 4 out of 5 stars

    Jay bird quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company always puts out a great item. I’ve never been unhappy whenever I’ve purchased anything they’ve produced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way these fit, you can barley feel them. The start up voice is a little to peppy and loud for my taste lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to work out and listen to music but whennir comes to talking I find it’s better just to use te one earbud

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and good sound quality Love the blue color

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Great fit but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great fit but, these are not for everyday wear. Returned because the earbud housing fell apart in my hands when I was changing eartip sizes. Hence the left speaker no longer worked. Exchanged them for the Bose SSW's which are more comfortable and sound better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it for my wife. She likes it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s bought for my wife and she likes it very much. Uses it in the train on her way to and from work. Easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    great headphores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are good I like them but they do die really fast they last me about 4 hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Reliable and easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I did not give this product a 5 star rating is because of set-up to fit snuggly around your head and ears. The instructions that are provide are a bit vague and it took me some time to get it perfect. Other than that, they have great sound, hold a charge for a long time, and the app is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones, they fit perfectly I have small ears. The sound was awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth capability sounds impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales team really liked this item. After comparing to other models, this seems to be the best fit for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and very convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall. It's it great sound. It's light, easy to use, and technology is seamlessly compatible with my apple products. I'm also impressed with the good battery life and that the "charger/extra pack" is small and convenient. My only complaint is that the ear buds come out easily; even while in the ear).

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these as a Christmas gift, wife loves them. They stay in place during runs

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Sound, wireless freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Jaybird's stuff and their warranty. I can usually get by without the add on battery that you need to use to charge, but it is great for those times you forget to charge it up when you know it's low. The controls are a bit bulky, but fine. The fit and feel take getting used to, but are totally worth the patience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like is the on off switch close to one ear so it hangs would be better closer to the middle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging too proprietary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the BF deal but planning to return. Best buy does not give the comfy tips in the package. Silicon tips do not reduce enough noise. Charging is too proprietary. You lose the small charging dock and you are bound to buy that part from the manufacturer. This is annoying. Also, with the external battery hanging on the right side, it's difficult to have the earbud to stay on ear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    average...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought earbuds, as a replacement for my (5 years old jaybird 2011 model.( but I was disappointed with this. no bass, no way to charge them without the portable battery, if it is misplaced no way to charge them. very difficult to stay in place. my old ones are falling apart but they sound better than this one..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like these years I’m at the gym they’re pretty good pretty clear volume thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have beats by dre bluetooth headphones. I like these headphones as much if not more than those headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Good for noise cancelling but could be louder

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for working out...she loves them, they have good sound quality, long battery life and stay in her ears during workouts including running...couldn’t be more satisfied!

    I would recommend this to a friend