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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,589 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not bad headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad ... battery back up is too low and less bass in music

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is acceptable. You cannot move too far from the source, or the signal starts to drop off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Priced to high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Bluetooth headphones. I had JayBird x2’s prior to these. They are great and small. I like that the battery pack is removable allowing you to always have extra juice. The app allows you to modify the equalizer so that’s great for different genres of music. However at this price point I should of gone with something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Light Weight and Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect size for me and the sound quality is great. There have been times that the blue tooth drops when walking or running and I have noticed most of the time it depends on where the phone is being held but overall a great wireless unit, enjoy using it every day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bought for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery power does not last more than 2 1.5 hr work outs

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing sound fit not so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking forward to the release of these buds ever since they were announced back in early January and purchased them as soon as I could. I read as many reviews and watched as many videos as I could to convince myself they were worth the price tag, I'll admit I didn't need much convincing at first. The sound it's truly amazing, probably won't be match by other brands soon, BUT, and it is a big but, the fit is terrible, I tried every combination of tips and fins and would still come off. I understand that not all ears are the same, and I consider myself to have regular shaped and sized ears, but these didn't fully stay which was the main thing I was looking for. I you want these buds for just chilling at home then go, but if you want them to workout and/or running then don't. I'll probably be returning mine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great product for a great sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first wireless earbuds, seem to work great. I have had no problems with them and have enjoyed listening to music while exercising. So far, I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good headphones, not worth $200

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from beats tour, which I purchased for around $120. Figured these headphones would be way louder, have more bass, and wanted to try Bluetooth headphones. First thing I noticed was that they were not as loud and they did not provide as much bass. They did however stay in my ear which was a major factor in getting these smaller headphones. After about a month of using them to workout I have started to notice they not only slide out of my ear somewhat often they also disconnect from my phone randomly too. Unfortunately it seems to happen at the worst times too. Was really excited for these headphones to come out and sad to say they did not live up to my expectations. These were also more expensive than most other Bluetooth headphones I saw at Best Buy, probably will try the Bose headphones next.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried this headphone for the last few months and I can say that these are problems that occurred to me, Fitting is not good when comparing to other headphones Connectivity issue between headphone and other devices, most of the time, we need to power off and turn it back on to get it connected. Call quality is not good as the noise is overheard at the other end. Battery draining so fast It's very overheated for the immediate use after charging with the adapter provided. The only positive thing that I found is that the price which is cheap. Still, it's better to go with a good one for a better price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Model ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The primary function should be that these fit in your ears and stay put during exercise. These fail to meet that metric. What's worse, I'm not into acrobats or anything like that. Just a typical strength training workout for 45 minutes and running. The trouble is, if you yawn, they pop out. Then it's nearly impossible to get them back in and fit in your ears feeling the same way equally. Also, the battery has to be recharged after every workout. They battery life seems to be about 2.5-3 hours. That would suck if I went on an all day hike! The good news is that they have excellent sound quality. But this is moot if they are not in your ears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones for $49

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The F5's build quality is great. The Jaybird Freedom F5 were excellently shipped & packaged. The only complaint is that the silicon ear tips were uncomfortable for me. But comply foam tips fixed that discomfort. Pros $49 Quality Sound & Build Cons: Silicon tips

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Did not work out for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these was quite good. I like the fact that you could customize them to your liking using the app. However, the fit did not work for me at all, I tried using all the sizes but they would all fall off my ear (mostly the side where the controls are located)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Weight

    Rated 5 out of 5 stars

    Great headphones and small!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she absolutely loves them. They are lightweight and once she found the right size tips they stay secure during her walks and work out sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use... for running... u won't regret buying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mediocre build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QC 30 's are way better in sound quality and build

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't really know how this performs until Christmas as it is a present. Great price on sale!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good sound for such a small form factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't exactly the best sounding, but after purchasing these as a gift for a first time wireless headphone set user, I can say the setup is easy and the product is solid. My only issue is they are not exactly loud.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound ok, decent mids and bass, but i dont see whats so great about them to justify the $150 price tag, the battery only lasts 4 hours, and you have to charge it with a dongle, which is inconvenient. What happens if you lose that? . I think i will still will Skullcandy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The sound is nice and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that there are choices in sizes for the ears. It insures that I find a good fit and love that they stay in my ears. The second is the sound quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the headphones work better and the battery lasts longer, when you utilize the app.

    I would recommend this to a friend