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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,589 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    really like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds. To me easy to use. The charging unit. being a clip-on, could get lost. That is the main problem I recognize. Me, I keep everything in little pouch that comes with the earbuds. This product is definitely high quality in manufacture and sound. My point of view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my mom. She loves it so much that she bought one too as a gift to someone else:)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it leaves your hands free and no wires to get tangled up in. They sound great and are easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on black Friday for what seemed like very good deal. Overall they were ok. The charging and controls sit on one side the weight pulls that ear piece down unless you use there attachment to hold it in your ear. After 3 months battery barely lasted 2 hrs and then completely died. Waiting on replacement pair. Hopefully they will be better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Microphone did not work very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good and it worked for my phone and TV. However, the microphone performed poorly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    pretty good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty happy with purchase...originally wantet apple earpods but this was a suitable substitute...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could only give a 3 star because they are just okay earbuds. I hate that you have to have the charging adapter attached to charge buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great running shoes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been able to do all sorts of workout with the shoes and they have an amazing battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased as a Christmas gift. Although, after using them I might have to keep them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in specifically for this Black Friday deal. They probably had a hundred still that night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cause is small and with the extra 4 hrs on the build in battery never run out of battery

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last long. The rubber in-line comes off way to easy. And not good for phone calls

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Light and nice looking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the x1, x2 and x3. id have to say the x3 and freedom may look much nicer but I hate that they decided to use their own propriety charger to hook on the micro USB. I don't really like that this device tends to slip on the right side of shoulder unlike the previous ones. The nice premium case has also change into just a pouch. I like the change in size and it's aesthetically better made, but function wise I say it's the same as old gens.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, well built. Best part was sale price was $59. My wife uses them for the gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at Best Buy recommended the Jaybird wireless headphones to me and I decided to go with his recommendation even though I had not read the reviews. I got these headphones to use when I workout and when I am working outside. I have been extremely satisfied with them. My only complaint is when I sweat while exercising they sometimes start to slip out of my ears. Since I haven't had them long I believe it is something I can fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had problems with getting my wires tangled on headphones not an issue with this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality at an even better price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these up on recommendation from a Best Buy employee. I’ve purchased numerous earbuds over the years (I tend to lose them) form the cheapest to the most expensive. These were almost as good quality as my Bose at a fraction of the cost. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first because of the price point. However they did not disappoint especially in the gym after a hour of working out. Look forward to using them during my next flight too.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Very small and great for exercise

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, the volume control part is a but heavy and the earbuds are a bit small so without the right fit, the can fall out of your ear. I dont like the charging port as it is proprietary and if you lose it youd have to buy another. Battery life is close to 4 hours but the portable charger carries another 4.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality and comfort.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and comfort. Would be five star with Bluetooth longer distance from device.

    I would recommend this to a friend