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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,589 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during black friday, on a whim; best purchase i made that day; amazing headphones for the price i paid; especially considering the regular price; great sound; good microphone; battery lasts long; was able to listen to music for 12 hours on just the headphones and backup battery before i had to charge again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    bluetooth works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart easy connection. Good sound. Long battery life. Not the most comfortable but I haven’t tried the extra buds yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone is easy to use and sound is good. The headphone control sometimes catches on clothes so have to use the clip

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good bluetooth head set and very loght weight. It’s easy to use with a extendable battery with 4 hours back up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have always bought cheap headphones that would normally last me a couple of months at most and decided to finally change up the style and buy these the audio quality is great and so far they've been lasting longer and doing better that most of the headphones I have bought before and the way that you can coustimize them to fit your ear have not had any issues with them falling out of my ear ounce and my old in ear headphones would always do that especially when i would go out for my jogs or would go biking so these are great for working out and for causal use as well and the was a little skeptical about the microphone but talking on the phone even when biking works well though tried it when i was on my motorcycle not as good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    crisp crystal clear with great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this today in just $43 dollars. It was unexpected. It was on sale. I read the review in CNET and they gave 9/10 in sound quality.I give 10 on 10 . I also compared the sound quality with bose sound sports. The sound is almost same but jaybird is one step ahead with its app and presets. You can define low mid high the way u want. If you dont want to spend $150 and still want a pro sound then this is the best one. I ran around 1 hour in tread mill and it never popped out. I would not comment on the battery life as i just bought this today. How ever I read many reviews and I am assured that ot would give 8 hrs with the extra battery clip which comes with the box itself . I give 6 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound good, comfort not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was very good and I liked that I could adjust the dynamics of the sound. What I did not like was the feeling of unbalance. All the weight and extra length in the band would pull towards the mic/battery side until it feels as if I couldn’t turn my head without pulling free the opposing earbud. If you don’t look around much and hold your head fairly still, then this would be fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Always use them when running. I love that the app allows you to customize the sound to your preference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    All In the Same Class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the negative as I spent so much time on trying to figure out the wing fit for my ears. There are only three sizes. Not sure whose ears were tested but I considered mine to be pretty normal size...was I wrong. Now the positive. It is definitely loud enough to move around a lot and still be able to hear music or your calls. Cord is relatively nice length...not too short or long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headphones for runners and active folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality earphones and overall presentation. Comes with several options on the earbud size, and very easy to use/pair. Very good quality sound and a great app to customize or choose the EQ settings. Two weaknesses in my opinion: battery life is not terrific, and the volume dongle is pretty bulky for discreet earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not a bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Amazing sound. Better than Bose in most scenarios (PS I love Bose btw). 2. Easy to carry 3. Extra ear tips Cons: 1. Battery doesnt last long 2. These tend to lean towards your right because of the added weight of the battery 3. Occasionally song pauses automatically (Might be a software issue or iOS problems)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for the whole family for Christmas. And on special to boot. Great price and sound quality for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 4 out of 5 stars

    Good headphones for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Good sound quality. Comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hats off to Best Buy for the assisted sale. Store representative helped me figure out exactly which model would meet my needs. I like to use these to go running and they stay in my ear which was my #1 requirement. The sound is outstanding and you can toggle with the bass and treble using the downloadable application. The rechargeable battery seems to last about 4 hours before needing to be recharged. Well worth the price and I have used them every day for over a month and had no issues. Not long, but have put them through the ringer with no issues. Will recommend them for sure. Only thing is it will take you a while to find the right size earbud and wings to fit your ears but hey it's worth the time and effort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because of their size and features. It is an ok headphone, the beats are louder, but these fit in my ear better and have plenty of attachments to make them fit anyone's need. When going for walks through the city they come in and out which is annoying. I don't have any issues with this at the gym though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, beautiful, efficient. Since I bought this product, I have been using it every day. It is working just fine

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Jaybird Freedom Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so mad when my GF bought these. They were $100 off at Best Buy (on sale). I own the X3 and paid $99 when they were on sale. She only paid $49 for hers. I'm a headphone junkie and have owned $10-$700 pairs of in ear head phones. These headphones are really nice for wireless, sweat proof, active headphones. These head phones are Bluetooth wireless and can sync to 2 devices. The battery life is 4 hours but the charging clip acts as a battery booster which gives it 8 hours of battery life total. It seems to stay on OK but she hasn't done anything rigorous with them, like storm an embassy with special forces to rescue hostages. The charging port on the booster is a micro usb connector. The J3 has 8 hours of charge time and the charging clip is not a battery booster. Just so you can compare the 2. These things are great if you like to misplace things. I had to hunt hers down twice since she bought them. Once they were around her neck and the other time they were in her truck. Jaybird has an AWESOME app which not only lets you set up a listening profile and adjust tones but also has a SEARCH feature that helps you locate the headphones if they are on or their last know location when they are off. I use mine all the time because I misplace mine constantly. I love it when I see where I am on top of the dot and the dot stays with me no matter where I am walking (because they are in my pocket). There are 4 negative things about these headphones. 1. Very easy to misplace. 2. You can only make them go so loud. You can't blow your ear drums out listening to speed metal. 3. Ear buds are pretty expensive to replace and I have not seen any official OEM ear buds online. It's all after-market stuff You do get 3 sets of rubber and foam buds 4. If you have the synced to 2 devices (phone/tablet for example), when You are on a call with someone, the call quality is not as good. Surprisingly when these are worn behind the head and shortened with the clip (the sporty or rockstar look) the mic and controls are behind your head off the left or right ear and the person talking to you can hear you perfectly fine. There are ear inserts, which I hate because my ears are sensitive and made from newborn lamb skin. They are supposed to help keep the buds in. The J3s stay in pretty good without them, even when I am storming an embassy with special forces. The headphone angle on the Freedom is slightly different than the J3 and the profile is smaller then the J3. I can wear each one behind my head and in my ears comfortably no matter which way the headphones are aligned (Left/Right or Right Left). You can go over the ear or under the ear depending on which side you have going to which ear. It's more of a personal comfort thing. These are not noise cancelling. You can still hear the idiots around you talking so you just have to pretend you can't hear them, unless they also own a pair, then they will know you are faking. These are made by Logitech. Their support is awesome! I had a pair of J3s 'go bad', (fell in a toilet and there was no way I was going to put those back in my ears!), and after cleaning them off and putting them back in my ears........one side wasn't working. These are SWEAT proof, NOT completely water proof (but I have used them in a pool but not underwater). Logitech gave me an RMA and told me to keep ALL the accessories (charger, buds) and sent me the new pair first, then I sen't the damaged pair back (it wasn't a hostage exchange type of scenario, thats just how they do it).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for a wireless bluetooth earphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I do not have to deal with lengthy wires anymore. For anyone who used bluetooth before, you already know how easy it is to connect to your devices. Fortunately the earphones work in that department as expected. The only reason I rated it 4 stars is because I found that the earbuds themselves are not very comfortable. There is another pair you can switch to but I found them a little to small causing outside noises to not be as blocked out when using it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a replacement for my X3s, which are in need for replacement from wear and tear. Works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, good quality, light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones produce really good highs and lows. The app is really good to get your perfect equalizer setting.

    I would recommend this to a friend