Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $159.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 3.9 out of 5 stars with 1619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are delighted by the RUN True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the snug fit and variety of ear tip sizes, ensuring a comfortable listening experience. The charging case has also received positive feedback for its functionality and stylish appearance. While some users have mentioned occasional connectivity issues and low volume, the overall sentiment towards these headphones remains highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,618 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Compromised quality for comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to settle for this pair of ear buds as they were the smallest devices that would fit snuggly without falling during heavy physical activity. They do not work independently from each other (the left one cannot be used if the right one has a drained battery) and they have connectivity issues. On the plus side, they will charge speedily and can be used for an entire day if the base is fully charged. The Bose ear buds were of much higher quality and connected to my device automatically, unfortunately, they are larger and uncomfortable for long periods of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good however they are a little bulky. Sound quality is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to hook up, has an app with an equalizer and the sound is just absolutely amazing! Some reviews say that the Bluetooth had issues like in settings like a gym or there’s a lot of other Bluetooth devices but I have not experienced this problem at all. With DEC super easy to hook up, has an app with an equalizer and the sound is just absolutely amazing! Some reviews say that the Bluetooth had issues like in settings like a gym or there’s a lot of other Bluetooth devices I have not experienced this problem at all. Would definitely recommend !!! By the way, I use it every day and I’ve had it now for three weeks I’ve only had to charge them once:)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Fit great, sounds great, left ear connection issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a couple days ago, charged up and brought to work as staring at spreadsheets all day means music is almost a necessity. The Run headphones fit great and don't slip at all. They also sound great! But, the left earpiece cuts in and out about every 20 seconds or so which is a real deal breaker. My phone is about 1 foot from my head so it can't get much closer. After about an hour my solution became just wearing the right and leaving the left on the desk.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi harrybiker3,

      Thank you for purchasing the Jaybird RUN. We are happy to know that the fit and comfort with the buds met your expectations. We are sorry to hear that you've experienced connectivity issues between the left and right buds. Please reach out to [email protected] and we will do what we can to help improve your experience.

      Also, we recommend that you try the suggestions below that could help improve the connectivity of the headset.

      - Perform a reset: https://jaybirdsport.com/en-us/run-faq.html#reset
      - Re-establish the connection between the left and right buds: https://jaybirdsport.com/en-us/run-faq.html#leftbud

      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Significan Bluetooth Lag - Can't Get the Right Fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these ear buds, they feel like they are high quality and are very light and not bulky. However I experienced a 1-2 second lag while watching videos over a Bluetooth transmitter or on my iPhone. I updated the firmware and had the same issue. I have since purchased the Powerbeats 3, and have not experienced any lag, but feel like the JayBirds had better sound. I also had a hard time having them stay in while running hard on a treadmill and sweating. I tried all the combinations of earpieces, but no luck once I started sweating. Sounds was great, and I really liked the app for customizing the buttons and sound options, but the lag was a killer for me.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi Jaybird customer,

      Thank you for the review, we appreciate the positive feedback around the sound and app but bummed to hear the audio latency and fitment. For fitment we do offer many other ear tips options to help find a perfect fit. If needed contact us [email protected] and we can get you taken care of.
      For the audio latency, We allow for a small amount of latency when watching video using Jaybird RUN. To ensure a premium music and sound experience and to guarantee the left and right earbud are always in sync also to improve the sound quality itself. Jaybird RUN are designed to ensure a premium audio experience while running. If you need anything else please do not hesitate to reach out.
      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love These

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable! The interchangeable tips fit great in my small ear canals. They sound great and do farely well with the outside noise cancelling! Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once fitted you’ll forget they are in your ears. The only problem I had was wearing a Runner’s pack, and they would cut on/off occasionally. Overall, no threat from sweat getting into the inline controls on older jaybirds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stylish Black

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good loud sound which makes for great passive noise canceling. However, while sound is strong and bassy, they lack sound refinement ( clarity in the mids mostly). But for the price, you get a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Loud and bassy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good loud sound which makes for great passive noise canceling. However, while sound is strong and bassy, they lack sound refinement ( clarity in the mids mostly). But for the price, you get a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earnuds!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooo good. Definitely worth it. Sound quality is amazing and they're cheaper and lighter and smaller than the Bose ones I was looking at.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these. The sound is good. They stay in your ears well. The only reason I didn’t rate these a 5 star is because I recently got the new AirPod pro and it makes these seem just ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Good sound, poor Bluetooth connectivity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own other Jaybird Bluetooth headphones and really like them but these suffer from very poor connection from the Right ear piece to the left ear piece. I updated the earbuds to the latest firmware and the left still goes in and out constantly. Even sitting still on the sofa and the phone 2 feet away with no interference the left earbud constantly loses connection. The sound when they are both working is great but they really need to refine the tech on the Bluetooth. I would definitely purchase again if they fixed the connection issues.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi Hollywood81,

      We are very sorry to hear your RUN is still not staying connected even after updating them. Try this hard reset instructions below and if that does not work contact us directly at [email protected] and we can look further into the connection issue.

      To hard reset - Do left and right ear bud resets* (same reset for both sides)
      1. Turn off your Left earbud by pressing the Left multifunction button for 3-5 seconds or till you hear “Power Off”
      2. With your right earbud off, press and hold the Left multifunction button for 6 seconds until the LED flashes green.
      3. Double press the left multifunction button. The LED will flash orange and the earbud will turn off. Your earbud has now been reset. -
      When you hard reset your earbuds, you will lose any saved presets and any saved devices on the paired list. Make sure to go to your bluetooth menu and delete the old device profile then you will need to power the buds back on and put them in pairing mode by again holding the Left/Right side button until the LED starts flashing GREEN. Then, go into your Bluetooth menu and select the buds under BLUETOOTH DEVICES.
      ---------- 
      #poweryourpassion
      Jaybird Customer Experience Team,
      Alex jaybird

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my buds!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love love these wirelesss earbuds! I’m a runner and these work great. They stay in my ears and have great sound. Sweat proof and a convenient charging carrying case!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Love Em

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, sleek and stylish these ear buds are the bomb

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are pretty good. I would say the best truly wireless buds out right now. Sound is good, but there is a slight video delay. I would say the buds are pretty comfortable for long wears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Fit, Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Fit awesome and you can customize the sound on there free app. I wish they had a way to pick up or pass through sound when you are not using them. It’s hard to here others with both of them in.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit with good sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a kind of weirdly-shaped ears and for the longest time, the only earphones that work for me are Yurbuds. I even tried conduction headphones just because it seemed impossible to find ones that will stay in my ears while I move around, run or go to the gym. So overall, I am really happy with this purchase. The fit is great, as well as the sound quality. The pod where you can charge is also very handy and makes it impossible for me to misplace the wireless ear pieces (which btw was my biggest fear of getting truly wireless earphones).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sounds decent and seem to stay in eat so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are comfortable as they come with multiple end molds. Sound is pretty good with proper positioning. All in all a good product. Hopefully they’re more durable then their competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound the ear buds stay in my ear without falling out while running. The battery lasts long and the case they go in are combined for charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best Bluetooth Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! They stay in my ears, the charging case almost never needs recharging. The bass in these earbuds is AWESOME! IF you like bass buy these!

    I would recommend this to a friend