Customer Ratings & Reviews

I got these ear buds for my husband who is a firefighter and had to keep up with intense and long workouts. In the past his ear pieces would always fall out or his ears would get sore. We have both been very impressed with the quality and comfort of the Jaybird RUN. The cost is totally worth it + I love the in case charging ability!

All of the reviews about dropping Bluetooth connectivity are spot on! The left earbud cuts out about 3 times a minute...so annoying! The sound is actually pretty good once you figure out the right tips. Will be trying the Bose and maybe the Sony's when they come out. These are being returned!

Best product for your money. Great sound. Great fit.

The headphones seem to pair very easily and work well but I can’t keep them in my ears long enough to tell. No matter what combination of tips I use, one false movement (or even a laugh) and they slide right out. I didn’t even try using them for a run since I can’t even listen to a complete song without them falling out. Cool idea. Bad design.

Headphones would disconnect often when I was working out.

I bought these thinking they would be great for running but they are horrible. Hey constantly go in and out of sync connection and the product should not be on the market until it’s fixed. I’m very disappointed.

Didn't have high expectancy from anything cordless. Bought a pair of the JBLs (one of my favorite brands) and after 30 minutes returned them for the jaybirds. The eq capability is by far my favorite feature and if you can eq there is no way you wouldn't enjoy them. I'm having trouble getting a figment that doesn't irritate my ears but for the most part very enjoyable.

These buds are terrible. I purchased the black par and fresh out of the box had connectivity issues with left bud. I returned them and got the white ones same issue. The rubber ear cups have sharp edges which hurt after about 20 min. Overall these are trash.

The music sounds great on the J bird. It is a convent device

Great sound and fit. But, you have to choose the button functions between two separate settings, which is the dumbest thing for a runner. Either you choose volume options or play/pause/answer/siri call options. You cannot control volume and play/pause in the same setting. Yes... under the play/pause you also get Siri which you can instruct for adjusting volume up and down...but every tried talking clearly while running??? 1 star because the whole idea for these is to use them for running.

After 2 pairs of Jaybird Run headphones in the last 12 months, and decided to switch to Jabra Active Elite; it's like a breath of fresh air. I used/use them almost exclusively for working out on a stationary bike while watching movies on a sony bravia (home ) or my ipad (gym). I usually leave the bike in a pool of sweat, so durability, sweat resistance, and noise isolation/fit are my primary criteria, which is why I went with the Run to begin with. I was happy with fit, noise isolation, and sound quality, but not so happy with the audio lag of 0.5 - 1 second; kind of like watching a movie and having someone read the subtitles aloud. The Jaybird site is full of complaints about the audio lag; there is really no solution other than to get used to it, which I finally did about 10 months ago, at least to the point where it became a minor annoyance rather than a reason to return. But about 2 months ago, one of the charging pins in the case broke (they are extremely thin and easy to bend/break unless one is very careful putting the buds in the case) while I was traveling. Fortunately, I had purchased the extended protection plan, stopped by a BestBuy and picked up a new pair. The fit, sound, and audio lag are exactly the same as the first pair, but the left bud drops out intermittently and unpredictably. It depends on the environment--at home it's fine but in a gym (maybe with potential inteference) it can be awful--dropping out for 5 - 30 seconds every minute or two. The Jaybird site is also full of complaints about this issue, with the "fix" being a hard reset. After nearly a dozen hard resets over a period of a few weeks I gave up and switched them out for the Jabra. The Jabra is SO much better--same sound quality and fit, but almost no audio lag, no dropout, no fragile charging pins, and a more sophisticated user app, control system, and software infrastructure. I also have a pair of Bose QC30 headphones (wireless with noise reduction but not so good for working out) that I use on airplane flights, and the Jabra infrastructure/support/engineering seems on par with the quality and refinement of the Bose product. A trivial example--the Bose and the Jabra can host two simultaneous connections (phone and tv) and it is effortless and intuitive to switch/add a new source. The Jaybird is kludgy; feels like comparing a Mac Classic (with a floppy disk) to an iMac. Best advice: ignore the "professional" reviews, get the BestBuy protection plan, and see for yourself.

Bought these for the gym n and running after asking a couple of people that i knew i gave them a shot i love them better than the beats x I purchased during the holidays. I havemt had any issues with them whatsoever and they fit well in my ear

Number me among the many who have had an awful time with the bluetooth connection. I purchased these on 2/10, and have run 3 days in a row with them. I believe I have the latest software update, and have even tried to do a hard reset on them. I'm so bummed! I am going to try them one more day, and if they don't work... Taking them back. Disappointing, to say the least. I've had no problem with the right earbud, as it's the main receiver, but the left earbud has grown progressively worse. During my 5 mile run today the left earbud was only on about 30% of the time. VERY ANNOYING! HELPPPPP!

Everything is good so far; only problem is the app. Is impossible to connect and I believe that Jaybird need to do an update. I had the x2 and I love them but it was time for new ones. One last thing someone times the don't match the sound when you are watching videos like YouTube.

I have had these headphones for a while now and they have been great. They but out excellent bass. The app is also great with the ability to adjust bass and treble levels. Better sound than my bose sound sport wireless.

Fits good In the ear. Sounds quality is amazing. Even better with the app . The only problem I had was answering calls while bud is in ear. They should have made it simple touch instead of hard press. And magnet buds would make then perfect so they don't fall from the case

I have tried various models of the Jaybirds bluetooth earphones, yet this is the best pair by far. Excellent product. Comfortable, and great design. Strong bluetooth connectivity, great for running as advertised.

Had the headphones for a couple of days before they broke. One of the prongs inside for charging snapped off. Not sure if a defective pair or made this cheaply. Sometimes I would need to open and shut the case repeatedly so they would just open and connect to my device. Sometimes the left one would connect, other times it wouldn’t. A lot of white noise when on. For $170 you can find a better product or spend a little more for durable high quality earbud. Sadly, Jaybird dropped the ball here.

These are amazing earbuds, best I have ever used. The app for making your own equalizer is amazing, you can make these things hit harder than beats. way harder. Stop reading this and go buy these!

Tried 5 different options for gym and running ear buds. Finally landed on these and very happy. Chose over the Bose due to the sizeable earpieces. Great sound, lightweight and easy to use.