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Customer Ratings & Reviews

Your price for this item is $62.99
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Customer reviews

Rating 3.9 out of 5 stars with 1619 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are delighted by the RUN True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the snug fit and variety of ear tip sizes, ensuring a comfortable listening experience. The charging case has also received positive feedback for its functionality and stylish appearance. While some users have mentioned occasional connectivity issues and low volume, the overall sentiment towards these headphones remains highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,618 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them , great quality, just dont lose one because it wont work any more, if not careful they can fall and there small so easy to misplaced, other than that great headphones

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Best I have found for running

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many wireless headphones, earbuds etc and these are the best I have found. Pricey but worth it if you run or workout regularly.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Promising but certainly not there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection problem to streaming decives and to the master (main) earbud. Spontanously turns off upon sweat/rain intererence during long runs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them, they are very comfortable wearing when u jog, only thing ofcourse u have to download the app in order for u to get the best sound on them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted to like these...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jaybird Run true wireless earbuds are a decent pair I must admit. But they do fall short. I liked them alot, but didn't love them. The main complaint I had was the constant dropout's of music. Although the drops weren't long, maybe a second or two, they became annoying. I think it has to do with the Bluetooth version. I couldn't justify keeping them and having to deal with the constant drops. Other than that, they were awesome. Sound quality is superb and they provide a natural seal in the ear which blocks outside noise.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good when work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use while riding bike. Audio quality is good when both work. Have had issue with left one not connecting some times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Hate that only right side will answer phone. I cannot listen to left ear alone without leaving the right out of charger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, software a little cluncky byt all and all great product, sits in my ear perfectly when i exercise and run

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sweat proof and lightweight. beware, when using them for phone calls, the audio will only come from one ear, very annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned Beats X and Samsung gear icon x. These Jaybird’s blow Then both out of the water. Incredible sound and the app allows you to customize your sound. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter for Christmas and she loves them!! Hasn’t took them out of her ears!! There a great product and came with a charging case too!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Love wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot being pure wireless but it has trouble connecting sometimes. Overall I love these when they do connect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cuts out too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for Jaybird's completely wireless earbuds. I like their other wireless earbuds, they are rugged, you can tune the sound how you want, and they have some nice features. But they could never stay fully connected to my phones (iPhone 7 Plus, iPhone X, iPhone XS Max, S8+, and Note9). They would always cut out about 5-6 times during a one hour period and that's just too much. The positive reviews for the Runs pushed me to buy them only to return the earbuds the next day. Jaybird did make a comfortable pair of earbuds that block out a decent amount of noise, the custom EQ is back and I really enjoy it, switching between Bluetooth sources was easy, and Jaybird offers tons of tips so you will find your right fit. The charging case is nice and compact though I wish it had more status lights to actually determine the battery level in the case instead of just a guess. The earbuds should also magnetically snap into place but that doesn't happen here. Half the time I didn't even know the earbuds were inserted incorrectly until the case lid refused to close. Sound quality is really good despite these using SBC for connecting, Jaybird is even good with providing updates. But these, much like every pair of Jaybird earbuds, would cut out and these were the worst of any pair of Jaybird earbuds I tried. It didn't matter if I was at the gym, in my office, walking downtown, or at home. These would constantly cut out and it was distracting. I understand Bluetooth headphones/earbuds cutting out maybe once every 3-4 hours, 2-3 times in a given day, but not as consistently as these did. I tried these with my current iPhone and work phone (XS Max and Note9, respectively) and the earbuds performed the same with both. I could lay my phone on the desk with nothing next to it, turn my head a bit, and these would cut out. I initially thought that my pair was bad so I exchanged them. The second pair did the exact same thing. I even opened them in the store, paired them, and had them skip. An employee hooked them up to their phone (LG ThinQ7) and they did the same thing. I exchanged them for a pair of SoundSport Frees and did the same thing: opened them in the store and paired them to my phone. The earbuds didn't skip. I put my phone in my pocket and the earbuds didn't skip. I can have my phone/s at my desk, in my pocket, in my back, I can be walking outside, walking downtown, or doing any number of things and the earbuds don't skip. I will get about 1 skip every 4-5 hours with the earbuds and that's fine. It's usually when my phone is in my pocket and I'm at the gym where there are multiple other Bluetooth headphones/earbuds all fighting for the same bandwidth. That's understandable. It's not understandable that Jaybird continues to release earbuds that maintain such a poor connection to their source devices. I am also surprised that most of the reviews don't point this out. Some did but they received backlash online. I'm not sure if Jaybird is sponsoring online reviews or not but it's a shame. I will never buy another Jaybird product until they fix the most important aspect needed for wireless earbuds: their connectivity.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi Pablo,

      We're sorry to hear that you have had connectivity issues with your Jaybird Run and we'd like to help. Just send us an email at [email protected] and we will get you taken care of.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a gift for my fiancé, work well, sound is good but annoying to pair and you have to put each headphone separately

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Slightly disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is they are not loud enough. I've had other jaybird headphones and there's a significant difference in the volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    First pair of True wireless and love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of true wireless earbuds and I have to say I love them. I love the fact I can customize my sound setting to my liking and they sound good. They are real good at noise cancelling, easy to pair, easy to charge and great fitting in my ear. I hear everyone on hear complaining about connectivity issue but I have yet to experience any connectivity issues. I have taken them for many runs, bike rides and workout sessions and haven't had any connectivity issues at all.

    I would recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hey!

      Thank you so much for your positive review! We really appreciate your customer support, keep up the hype! If you ever have any questions or concerns please don't hesitate to reach out!
      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team jaybird

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fall out!! You have to go a good distance away from your phone before they stop working. I played a full basketball game with these in

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not happy with the Run Jaybird true wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this headphones at the gym and they’re loosing connection on the left side for about a minute or more at all time I used

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds.free from wires. Great sound WO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third pair of ear buds first pair wireless. Terrific sound, cool charging system,comfortable, do not fall out of ears , All around very very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for running! The sound quality is great, especially for your average consumer..( I mean I’m no audiophile). Great product overall.

    I would recommend this to a friend