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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1619 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers are delighted by the RUN True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the snug fit and variety of ear tip sizes, ensuring a comfortable listening experience. The charging case has also received positive feedback for its functionality and stylish appearance. While some users have mentioned occasional connectivity issues and low volume, the overall sentiment towards these headphones remains highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,618 reviews
  • Rated 5 out of 5 stars

    Husbands 2nd pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was such a huge fan on the style that went around the neck, that when these were available I surprised him with the wireless ones. He loves them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this ear buds. Personally I thought they would be too hard to handle. He's using them daily and very happy to have received them as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent when you get the right fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds took some adjustment. When I first used them, I had to switch out the earpieces several times to get them to fit while I was running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are easy to customize and once you have them so they fit your ear all you have to do is download the app. Then your options are endless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not that good. I have to constantly adjust to fit my ear. Not at all what I thought they would be.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jaybird has gone downhill!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaybird is a product that used to be one of my favorites but when they came out with these pieces of crap was like what happened Jaybird ,yes the app is just like nothing can compare and if you're an audiophile like myself the app is great but using it for any other hps or iems whatever it useless not to mention how the Eartips wanna get stuck in your ears. Another don't buy !!!

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hello xxlawnmowermanxx,

      Thanks for your feedback. We are constantly trying make our products better and appreciate what you have to say. Please do not hesitate to reach out to us at [email protected] and we'll be glad to help out.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rated 5 out of 5 stars

    Great workout headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of wireless headphones and I love how these block out any other sounds while I am working out. These are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless for running and all day Ive ever owned, very happy, excellent quality I highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought i would like it, but returned it because it kept falling off my ear even if i changed the different size of earbuds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds work perfect with my samsung phone. It answers calls and in able to operate voice activated options as well on my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great quality and have held up very well when being used outside in the dust and other weather issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as I was going on a trip, easy to use and pair, App is user friendly and has EQ options and presets, hard to get to fit comfortably

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not of the best quality. Downloaded the app to adjust the sound system and still didn’t produce great quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple to use ear phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Jaybird ear phones since they were on sale, I saved $40 and am extremely happy with my purchase. Best Buy never lets me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds they are great. The only down fall is they only talk out of one ear instead of both, but we are buying a second set for the wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Love the face they were on sale. Easy to sync. Nice that they have all different size earbuds to fit different ear sizes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool headphones but when connected to tv the Bluetooth lag is about a second and a half gets old quick

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Product did not meet my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to make the volume loud enough to hear my music during workouts.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi MVPeoples,

      We're sorry to hear that the Jaybird Run did not meet your expectations with the volume level and we'd like to help. Please send us an email at [email protected] and we will get you taken care of.

      Please note that you can use the Jaybird App for a custom sound experience. You can also check your device sound settings.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rated 5 out of 5 stars

    Awesome buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features on these wireless buds as well as their Stay Put-ness. I can Olympic Weightlift with them in and they do not budge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Pretty Good, but some issues

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds, the sound quality is very good, the fit is nice and comfortable, and the app makes for a great experience with these earbuds. But I continually have one issue that just continually happens over and over again. The left earbud will just drop sound randomly for no reason. Ill be listening to something, then the left earbud will go silent for a few seconds, not just 2 or 3 seconds, but 30 - 60 seconds, then just come back on. It happens every time I use them, not just once in a while. I've tried moving the phone closer, and re-pairing them with my device, but it still happens. I though that perhaps they were not charged up completely, but at full or less than full charge, the left side continues to go out. Unfortunately this makes for a disappointing experience. A couple of very nice things about these earbuds are the app that it uses. It allows you to customize the sound for a better listening experience, and you can create and save your own personal sound settings. You can also connect to Spotify and share your settings which is very cool. The earbuds come with several rubber ear inserts which allow for maximum comfort. It also comes with a case that doubles as a charger for on the go charging. You just charge the case and then you can take it with you to charge the earbuds. The case is very nice, and appears to be constructed very well. Battery life is rated at 4 hours and given the size and portability that is very good, IMO. Besides you have the case to recharge when needed, so battery life isn't really an issue. I really like every thing about these earbuds, but the loss of sound on the left side is an issue that cant be over looked, and is a problem. Hopefully this is an issue that can be resolved, as of now its a big negative, and because of this, these are not something I can recommend.

    No, I would not recommend this to a friend