Customer Ratings & Reviews

I really like these earbuds, the sound quality is very good, the fit is nice and comfortable, and the app makes for a great experience with these earbuds. But I continually have one issue that just continually happens over and over again. The left earbud will just drop sound randomly for no reason. Ill be listening to something, then the left earbud will go silent for a few seconds, not just 2 or 3 seconds, but 30 - 60 seconds, then just come back on. It happens every time I use them, not just once in a while. I've tried moving the phone closer, and re-pairing them with my device, but it still happens. I though that perhaps they were not charged up completely, but at full or less than full charge, the left side continues to go out. Unfortunately this makes for a disappointing experience. A couple of very nice things about these earbuds are the app that it uses. It allows you to customize the sound for a better listening experience, and you can create and save your own personal sound settings. You can also connect to Spotify and share your settings which is very cool. The earbuds come with several rubber ear inserts which allow for maximum comfort. It also comes with a case that doubles as a charger for on the go charging. You just charge the case and then you can take it with you to charge the earbuds. The case is very nice, and appears to be constructed very well. Battery life is rated at 4 hours and given the size and portability that is very good, IMO. Besides you have the case to recharge when needed, so battery life isn't really an issue. I really like every thing about these earbuds, but the loss of sound on the left side is an issue that cant be over looked, and is a problem. Hopefully this is an issue that can be resolved, as of now its a big negative, and because of this, these are not something I can recommend.

great quality earbuds. light and stay put. the "buttons" took a bit getting used to. felt cheap but far from.

First pair of truly wireless headphones and they work great! Wish they had a little more bass, but that’s a personal preference.

Exercise daily and needed to be more cord free. Lacked the mid range I desired. Went with the B&O.

Good product. Would recommend to anyone who needs it.

The sound was ok. The issue was with the fit. I couldn’t seem to find a comfortable way to wear these.

Phone quality no good. On side always goes off when ur on the phone. Other than that for musics it’s awesome.

I sweat when I work out. I sweat a LOT and I was therefore very eager to see how these headphones would stay in my ear! I can happily report that these stayed in my ear through exercise and even through a whole slew of yard work activities - which made the chore a lot more bearable as I rocked out without wires all over the place! As far as audio quality? Yet again, I was very satisfied with the level of output these produced for ear buds. Paired with a noise isolation effect with the fit of the buds, the sound had a good punch to the bass and reached across the frequency spectrum for a very positive listening experience. Another positive experience I had was commuting with these. It is the first pair I’ve used that did not have some type of wire of even base that went around the neck - and that feeling was incredibly cool. I take a train every day to work for almost 3 hours a day, and there are 2 important tests that what I use has to pass: 1) Comfortable enough that I can tilt my head and be comfortable in the very uncomfortable seat. No wires? No base? Pass! 2) The noise cancelling/isolation abilities. I don’t want to hear other commuters and I don’t want to bother other commuters with what I’m listening to (I can have a tendency to listen to stuff at higher volumes than most). Again, this passed as the noise isolation blocked other people out and I was able to listen at great volumes without bothering anyone else! The only drawbacks, which is why I didn’t give this a full 5 star rating, were noticing some slight low-mid distortion on certain tunes (some music just is mixed in a way that’ll cause this on most headphones), and on an iPhone 6 there were delays between the video and sound syncing up. Other than that though, the battery life was good (not exceptional) - but pretty much what I expect out of wireless headsets at this point. Other than that though, this is a fantastic product - especially for those looking for a good fit and rocking sound while engaging in activity! I would definitely recommend it to people and I’m very happy with the performance overall!

These worked great straight out of the box. They fit perfectly and connect really easily. You won’t be disappointed.

They’re really great! They were purchased as a gift and my significant other loves them! He uses them for work all the time!

I'm very pleased with my Jaybird run that I have purchased, and I received good service at Best Buy in El Cajon,California.

Bought for my son who is a runner and music aficionado. He loves the sound and how they fit in his ears. A little pricy.

My husband purchased these headphones and loves them. He uses them on a regular basis and has had no problems with them at all.

Not bad, prefer the AirPods more, these start to fall out of my ear when sweating.

I like them they just don’t stay in you ear when active and that was the reason I wanted them.

I eventually returned these. They get problematic pretty easily with interference from other devices. Even my thick skull sometimes disconnected one of the pairs. Tried a replacement pair but still really the same outcome. Really wanted to like them as the design is really nice. frank is

Fit ok. Volume low level. Sound quality awful, tiny, lifeless

I purchased my first Jaybird RUN On December 12, 2018. After 3 uses I noticed the left earbud kept disconnecting and I’d have to place my head at a certain angle for it to reconnect. I tried the hard reset . It would work for about 30 minutes then go back to left earbud not working. I returned it and exchanged for a new pair of Jaybird RUN on January 6, 2019. Thinking it was just a manufacturer issue on the first pair. I was wrong , after the first use it did the same thing . I expected way better quality, connection than this. For them to be as expensive as they are. Most of it is just because of the luxury but functional wise they suck. Wouldn’t recommend to anyone . They might have other good headphones but the “RUN” wireless aren’t good.

I needed these for working out and they did the trick. They stayed in my ears and stayed connected. I love this product.

Purchased because I love the x series but these are deff first gen product would not recommend