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Customer Ratings & Reviews

Your price for this item is $62.99
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The comparable value price is $179.99

Customer reviews

Rating 3.9 out of 5 stars with 1619 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers are delighted by the RUN True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the snug fit and variety of ear tip sizes, ensuring a comfortable listening experience. The charging case has also received positive feedback for its functionality and stylish appearance. While some users have mentioned occasional connectivity issues and low volume, the overall sentiment towards these headphones remains highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,618 reviews
  • Rated 5 out of 5 stars

    Great ear buds for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a runner and these are great. There is no wires to get caught in. Setup was slightly tricky but didn't take too long.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wonderful Earphones but Pricey

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely fantastic. The quality is really good. Bass is punchy and mids are great, but I think the highs are a little lacking. This can be fixed through their equalizer app however. The wireless is great but sometimes it does get spotty for no reason. It sticks in my ear when properly inserted and the included ear pieces ensures that it will fit your ear perfectly as well. The case is nice as well, but I do think it's just a tad bit bulky. This is a great device but the price could use some work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greats choice! I use them everyday as I am constantly moving around in healthcare. A plus is waterproof feature.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    These Headphone are horrible!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only will they not connect with my son's IPhone X, they fall out of your ears very easily. Unfortunately these were a last minute purchase and I didn't buy the extra protection plan, so I am unable to return. Don't waist your money! These are garbage!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds but it did not meet the sound quality I was looking for. It is however a nice unit "

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really my style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very uncomfortable in my ears wasn't too ceazy about the sound I'm very picky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BT JayBirds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for awhile, great manufacturers warranty (lifetime) when/if they fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats the more expensive brands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Jaybirds. They stay securely in my ears, have never cut out on me and most importantly they sound awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only use the buds together or use the right one. Can't use the left bud by itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Sound quality was horrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 169 dollars I expected more, there was a lot of static in the background and they would cut out a lot while i was at the gym even with the phone in my pocket. They fit well, but the whole point of the headphones is to listen to music. I returned them in one day.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hello Kurt,

      We appreciate your positive feedback on the Jaybird Run's fit. We are sorry to hear that you're having connectivity issues with them. Please send us an email at [email protected] and we will get you taken care of to improve your experience.

      Kindly try a Factory Reset. Here are the steps:

      To soft reset your earbuds:

      -Place your right earbud into the charge case and close the lid.
      -Open the charge case and remove your earbud.

      To hard reset your earbuds:

      -Turn off your right earbud by pressing the right multifunction button for 3 seconds.
      -With your right earbud off, press and hold the right multifunction button for 6 seconds until the LED flashes green.
      -Double press the right multifunction button. The LED will flash orange and the earbud will turn off. Your earbud has now been reset.
      -When you hard reset your earbuds, you will lose any saved presets and any saved devices on the paired list. You’ll need to forget Jaybird RUN in your phone's Bluetooth device list, repair your earbuds to your Bluetooth device, See How do I pair my Jaybird RUN earbuds? and reselect your favorite preset from the Jaybird app.

      As for the sound quality, you can use the Jaybird App for a custom sound experience.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rated 5 out of 5 stars

    AirPods rival for android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These auto connect just like AirPods. So if you’re looking for true Bluetooth earbuds that auto connect these are it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds for a runner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them, I was able to save $47 by ordering on Best Buy website instead of in store purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work on computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would work on pc but doesn't. Probably works well for other uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaybrid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really cool and easy to use. I am using this in the gym everyday. It is super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds for working out with, added bonus that you can use one earbud when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds I’ve ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The 80% fast charge is perfect for when I forget to charge on my way to the gym.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great with its app on phone but has a lag that’s very noticeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to use while exercising, walking or just cleaning the house great product for a great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fall out of your ear and not worth the money. One fell in the sewer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left bud always has trouble pairing with my phone. The buds always slip out.

    No, I would not recommend this to a friend