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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1619 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are delighted by the RUN True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the snug fit and variety of ear tip sizes, ensuring a comfortable listening experience. The charging case has also received positive feedback for its functionality and stylish appearance. While some users have mentioned occasional connectivity issues and low volume, the overall sentiment towards these headphones remains highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,618 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are exactly what I expected. They work great and are easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift and they are very happy with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im actually surprised how well they work. Makes me feel all futuristic lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is great but the earphones battery life not so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wireless headset. I use this when i workout.. Awesome volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly and lightweight ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fit and finish is excellent, charging life is better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Never had an issue from them!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves the sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great present for son and it had nothing to do with gaming!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, very good design. Way better the apple iPods.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Buyer Be Aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already read a bunch of Amazon reviews and should have known better. The left bud right off the box ke-t disconnecting just like how a bunch of people have said it does. Returning immediately.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi Beyah,

      We're sorry to hear that you're experiencing connectivity issues with your Jaybird Run's left earbud and we'd like to help. Just send us an email at [email protected] and we will get you taken care of.

      Here are the Factory Reset instructions that might help resolve this problem:

      To soft reset your earbuds:

      -Place your right earbud into the charge case and close the lid.
      -Open the charge case and remove your earbud.

      To hard reset your earbuds:

      -Turn off your right earbud by pressing the right multifunction button for 3 seconds.
      -With your right earbud off, press and hold the right multifunction button for 6 seconds until the LED flashes green.
      -Double press the right multifunction button. The LED will flash orange and the earbud will turn off. Your earbud has now been reset.
      -When you hard reset your earbuds, you will lose any saved presets and any saved devices on the paired list. You’ll need to forget Jaybird RUN in your phone's Bluetooth device list, repair your earbuds to your Bluetooth device, See How do I pair my Jaybird RUN earbuds? and reselect your favorite preset from the Jaybird app.

      You can also try re-establishing connection between the left and right earbud using the steps found on this link:

      https://www.jaybirdsport.com/en-us/run-faq.html#leftbud
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rated 5 out of 5 stars

    Super comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these wireless ear buds. They are really nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Like Previous JayBird Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike previous generations like the Jaybird X2's these are completely wireless thus causing a handful of new issues. First off if you attempt to watch any videos with these (because no headphone will solely be used for running) the audio will not line up with the overall mouth movements because the control module is within the right bud and in an attempt to sync the two together it slows down the output audio. The app is cool but you will always get a metallic sound from them no matter how much you mess with the configuration settings. The earbuds fit snugly in your ears which in some cases is good but in the long term will most likely begin to hurt. 10/10 wish I had not lost my X2's.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome Sound in a Tiny, Easy to Use Package

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly stunned with how comfortable these earbuds are. I expected them to be at least slightly uncomfortable, and not to have much in the "sound" department. I was wrong. The Jaybird Run wireless headphones are awesome. They are incredibly comfortable, and easy to forget you are even wearing them. When in use, they sound excellent. The sound output can be tweaked using the Jaybird app on your phone as well, something most Bluetooth headsets don't feature. The Jaybird Runs will work for about 4 hours, but the included case is also a charger, which can give you up to an extra 8 hours of use time. The addition of the charging case is a great feature, as it means you can travel with these, and may not need to plug them in at all, depending on the length of your trip. Assuming you have 2 hour workouts or less, these will last for a 6 day trip. I found the default earpieces to be incredibly comfortable, but another nice element is the ranged of earpieces, giving you enouygh flexibility that they are sure to be comfortable for everyone. My favorite feature, which I haven't needed yet (but I'm sure I will), is the ability to locate the earbuds using the Jaybird Run app on your phone. As small as these are, I expect they will be easy to misplace, so I'm glad to have the ability to locate them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound clarity, holds charge for days on end. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, worked right out of the box. Great for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and good price. Easy to use. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Great for running & really easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Nice features, but connectivity is a problem

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones. They're not great headphones but they have a nice feature set - different options for fitment, water and sweat proof, decent (but not great) sound and good battery life. However, I experienced bluetooth connectivity issues where the audio would drop off and then kick back in a second for few seconds later. This problem is minor, but annoying. In my opinion, these headphones shouldn't have connectivity issues like this when your phone is probably in your packet or strapped to your arm. In my case, I wear my Apple Watch on my left wrist so it's not optimally placed according to Jaybird. Because the BT receiver is in the right earpiece, apparently the distance between my right ear and left wrist is too much for the Bluetooth to stay connected. I think this is not good for a premier set of headphones like this.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi pinkoos, thanks for the feedback. The team has recently released a firmware update that is aimed to improve Bluetooth connectivity in dense radio frequency environments. Please check out jaybirdsport.com/update and follow the instructions. If you still need help please contact us at [email protected] and we will take care of you.
      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team jaybird

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have an issue with Jaybird. I love their sound quality but the make of the product is horrible. I received my brand new headphones broken out of the box. Never buying from them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Aeome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great and the volume which was key to me is terrific

    I would recommend this to a friend