Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 746 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers appreciate the RUN XT Sport True Wireless In-Ear Headphones for their excellent sound quality, comfortable fit, long battery life, and affordable price. However, some users have experienced connectivity issues and occasional ear pain after extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 746 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound awful with iphone. I tried it on a samsung phone and the sound was clear and rich. I have the original run and these earbuds are pretty much the same.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi Cind,

      We agree that bad sound is a deal breaker.

      Had you used the Jaybird app to select your perfect sound? You can set this up on your Android or iOS device. The EQ you select will be saved to the buds and you can then take your perfect sound with you regardless of the device you are using.

      If you have already tried this, please send an email to [email protected] and we can assist you further.

      Adam
      Jaybird Customer Experience
      #RunWild #PowerYourPassion jaybird

  • Rated 3 out of 5 stars

    Good for personal use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a good pair of headphones but not for exercise.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi TOUGH,

      We are sorry to hear that the Jaybird Run XT did not meet your expectations with some of the design and features and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rated 5 out of 5 stars

    Great earbuds for good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice earbuds recommend my friend. Product is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless in ear technology not up to par.compaeedcto apple.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi JMT01,

      We're sorry to hear that the Jaybird Run XT did not meet your expectations with regard to Bluetooth and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rated 5 out of 5 stars

    Great for running

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and I like the brand and quality of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them I really like them. I like them I really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Didn't Perform as Anticipated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were much heavier than expected. They would fall out while running. And shut off randomly on long runs. I had to shake my head to turn back on. The sound was satisfactory.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent ear buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep falling out and sound quality not as expected

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi debm,

      We appreciate your feedback on the Jaybird Run XT and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.

      You can find helpful troubleshooting steps for fit here:

      https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-run/faq/find-my-fit.html
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rated 5 out of 5 stars

    Excellent Jaybird-run xt sport true wireless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the product and will shop at the Best buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for father's day and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are worth the price, and very well built.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent for working out, or even for casual wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JayBird XT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! They are great!!! Highly recommended for anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless running headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply the best wireless headphones for runners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product satisfies my expectations 100%. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy listening. convenient. small and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Same as the regular Run, but waterproof

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHORT VERSION - Unless waterproof is important to you, don't waste your money, get the "regular" Jaybird Run instead. They're the exact same thing, according to the specs page. I've used these for about a week, and overall, these are good (not great) wireless earbuds. The waterproofing is the standout feature. Everything else about them is good, but basically the same as every other wireless headphone/earbud I've tried, hence they only get 4 stars from me. I'm also bummed that the charging case is micro-usb, not USB-C. Sound quality is ok and about equal to my pair of Bragi Dash Pro wireless earbuds, but with slightly more bass. Compared to the Jabra Elite 65e neckband headphones, these (obviously) don't sound as good. Battery life over the course of a week was about as advertised. I didn't test the charging case capacity. The one plus (compared to my Bragi Dash) is the earbuds fit nicely into the charging case so there's no uncertainty whether they're charging or not. Fit / Comfort - These fit me okay. The added wingtips help keep them stable in my ear, but I didn't really test them running. They're slightly larger than my Bragi Dash, so they started to hurt a bit after an hour, but I don't think I had the right size wingtip. You should definitely consider purchasing/ordering extra comply foam tips. My previous headphones had these and they wear out rather quickly and don't handle getting wet too well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fall Out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fall out quite easily, would not recommend. If you sweat or jump rope or do burpees or any kind of intense workouts, these are not the headphones for you.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi whyme,

      We are sorry to hear that the Jaybird Run XT did not meet your expectations with some of the design and features and we'll be glad to help you out! Just send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.

      You can find helpful fit articles here:

      https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-run/faq/find-my-fit.html
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend to anybody. Connection between the two ear buds is garbage. Won’t stay connected between each other.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi Smurfy,

      We are sorry to hear that your Jaybird Run XT buds disconnect and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.

      Please observe the buds to further isolate the issue, you can connect the buds to a different device or a device with a different OS. Resets are also recommended, I included both methods:

      To soft reset your right earbud:

      -Place your right earbud into the charge case and close the lid.
      -Open the charge case and remove your earbud.

      To hard reset your right earbud:

      -Turn off your right earbud by pressing the right multifunction button for 3 seconds.
      -With your right earbud off, press and hold the right multifunction button for 6 seconds until the LED flashes green.
      -Double press the right multifunction button. The LED will flash orange and the earbud will turn off. Your earbud has now been reset.
      -When you hard reset your earbuds, you will lose any saved presets and any saved devices on the paired list. You’ll need to forget Jaybird RUN in your phone's Bluetooth device list, repair your earbuds to your Bluetooth device, See How do I pair my Jaybird RUN earbuds? and reselect your favorite preset from the Jaybird app.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird