Customer Ratings & Reviews

How do these possibly cost as much as they do? They're bar none the worst sounding headphones I've ever used. On top of being entirely too quiet there's no presence to the sound at all. Every EQ option just shifts around an overall tinny and lifeless sound that simply should not be coming from a $100 pair of headphones. Second, and nobody is telling you this up front, you can't just plug a USB cable into these and charge them like every other pair of wireless headphones like these. It comes with a tiny proprietary charging dock attachment that costs $20 to replace when you inevitably lose it. Third, the "find" feature on the app only tells you the GPS location of your headphones. So like... it will give you an aerial view of your house from space instead of helping you locate it in your house. It's beyond useless for 99.99999% of all use cases.

These are too expensive to be flaking only months after very light usage. Having difficulty with the headphones responding to button presses. No sound just buzzing sometimes. From what I've read of others who are having troubles, the manufacturers responses is that these ear phones are damaged during charging. I have only used laptop usb ports for charging which, they reccomend because of the low voltage, I have faithfully watched so I could unplug as soon as it was charged and still these things are flaking. I did buy the extra warranty just in case and will have to use it. But who knows how long the second pair will last. I will not buy these again. I thought if I was careful with charging I could avoid what others were complaining about, but it looks like JayBird knows of these issues and has no plans to fix them. I love the convience of bluetooth earphones, but they are not ready for primetime. I like the swivel of the ear piece so you can wear them over the ear or traditional.

I've had these for just a couple of weeks and they Have already went out. One day I turned them off to charge and they never turned back on. So frustrating spending all that money for an expensive paper weight.

These are really nice earbuds, DONT ever loose your charger, already on backorder...

Well after having my Tarah Pro for less than 24 hours I am disappointed to say the least. I cant turn on or do anything with the headphones already. And looking around on the internet it seems that issues with these becoming unresponsive isnt abnormal. I cant turn them back on or pair them again. And after 20 minutes of fiddling when you get them to turn on and pair, they unpair and shut off 5-10 seconds later. And the only real customer service troubleshooting help is from a fellow named Bruce who tells everyone the same thing. Charge from a computer (already a problem, I shouldn't have to charge from a computer). They say this is because most chargers are too powerful and will break the headphones. If that is the case they should ship a charger too. Dont use a car charger. Another problem, some of us are always on the go. I live in my car when I am on the road.. what am I supposed to do? And then Bruce also tells you how to reset your headphones. This would be really useful if I could even get the headphones to really turn on. And when I can get them to turn on for 5 seconds or so the reset process doesn't work. What a pain. tl;dr These headphones have problems and they cant be fixed. I wouldn't recommend buying these mostly because of their problems working.

I almost never leave reviews, however I feel it is necessary to warn others about these headphones. I purchased these a few months ago. They are OK, Sound quality is maybe above average and the app is nice. HOWEVER, they use a proprietary charge that THEY DO NOT STOCK. What that means is that if you lose the charger IT CANNOT BE REPLACED AND YOU CANNOT USE YOUR HEADPHONES. Jaybird lost a long-time (>6 year) customer with this nonsense. Ridiculous.

I just opened the package & the earbuds don’t fit in my ears at all. I tried all the sizes but they just won’t stay in. The shape of the buds is kind of weird. Doesn’t work for me. Haven’t had a chance to hear sound quality because the product had zero charge. Pretty bummed so far though.

I am now on my 4th set of these headphones. The rubber on the controls peel up and they are not longer usable. This has happened to 2 pairs and on the 3rd pair they stopped charging after 1 month. I don't use them in any extreme way, just sitting at my desk at work. They sound great but i know as soon as my 1 year warranty is up they will quit sending me replacements and I will need to spend $200 on a new pair that will not be Jaybird.

I bought these day 1 of release had high hopes 14 hours of battery life count my in traded in my Bose sound sports & upgraded battery life great , sound quality it's ok, calling horrible people said I sounded far away sounded muffled even with mic next to mouth returned & pick up another pair same issue maybe it's my phone s8+ returned aging got my sound sports back

These earbuds are crap! Got a pair last year for Christmas they were great until I had them for almost a year then they stopped working. Went on he Jaybird website and reset them hey worked for a short time then had to reset them again. Contacted Jaybird and it took them 3 weeks to get back to me and then gave me the run around. Three months later I finally got a replacement pair!

I bought these since they had overall good reviews. However, maybe I had bad luck, but mine keep giving me problems connecting to Bluetooth devices. If I can get them to connect, then stop using them and they won't reconnect. Very frustrating considering these were not cheap at all. The battery is good though.

I bought these phones after a lot of research on Best Buy, I was highly doubtful of these but purchased them because of the reviews. I held on to them unopened until the new year -- that's how uncertain I was of them. Finally I decided to open them. First impression -- they didn't work out of the box. I had to charge them. Once that was done, they connected to my iPhone easily. Ear-fit is ok but that's all, ok. Wireless is nice and they are certainly loud enough. Base response from a sealed ear is sadly missing since the piece does not seal my ear at all. Now to the software. It does not work, not at all. It does not find my earbuds and that's where it ends. So I'm listening to the default settings with no ability to anything as promised. So this is the end of story for this user --- this product is a total fail and these are going back to Best Buy as defective. So sad because they had a lot of potential.

Do not expect to make phone calls with this device as it does not support HD calling. When you use voice over LTE the volume of the recipient is barely audiable. I even called support and tried to get the issue fixed but they were no help. So if you use a Note 8 or S8 you will not be able to make phone calls. Also the fit of the ear tips could be greatly improved as they are uncomfortable over long durations. If they had just a standard tip with no wing option it would be considerably more comfortable.

I returned my first set after they died a month into ownership. My second set died after roughly the same length of time. When you combine a lack of reliability with underwhelming daily performance, you get a product and a company I can’t recommend. It’s a shame. They are an ergonomic masterpiece. The quality is embarrassing. These had marginal sound quality and cut out at least a few times per workout from some kind of interference. Just like my other set, they abruptly stopped pairing with my phone and couldn’t be paired with my girlfriend’s phone either. After being burned twice, I’m done.

These are the worst headphones I have ever owned. For the price point they really ripping you off. 1 - The cord is FAR too short 2 - if you would like to also use these for phone conversations GOOD LUCK, no one can hear you and it's impossible to not have background noise interrupt every conversation. 3 - But the biggest issue is they do not come with a replacement charger. That is right, it is a propitiative charge that has no replacement. SO these $150 headphones are going right in the trash because I can not charge them. I suggest if your gonna spend the money GO BOSE.

I've replaced these poorly engineered headphones three times now and am going to tomorrow to replace them again. If you charge them even once on a charger that is more then one amp you will fry the circuits. They pop every 5 to ten seconds while you are listening to music and it just drives me crazy. My last pair had a ringing noise and you couldn't do anything, you couldn't turn them off and they wouldn't play music. I hate this brad and I hate these headphones.

All I do is shoot around and workout. Wore these for about a month and suddenly went to start a workout and the music cutoff and was replaced by an audible buzzing sound. These 200$ headphones broke for no reason almost immediately. Thank God I got the protection plan but these are Trash with a capital T. You've been warned.

I've had mine for about 5 months and then they quit charging. I contacted Jaybird's support on thier web site, they suggested I try different outlets or my computer to charge them, which I had already done. I let them know that, it's been two weeks and no replies back. Poor customer service. Don't waste your money!

I had the Jaybird X2's for a couple years and never had a complaint. For the price the Tarah Pro's suck! Thankfully Jaybird has sent me a new pair free of charge because the buttons don't always work. I tried out the Jabra Elite Active 65T and wish I had kept those.

I have had 2 sets of these headphones that have completely died within 4 weeks of purchasing them. Tried a soft reset, a hard reset, and a factory reset and nothing responds.