Customer Ratings & Reviews
- Model:
- 985-000850
- SKU:
- 6289927
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the X4 Wireless Headphones for their exceptional sound quality, comfort, and long battery life. Many users find them comfortable to wear and appreciate the adjustable fit. The sweatproof feature is also highly regarded, making them ideal for workouts. While some customers have expressed reservations about the design and ear tips, the overall positive feedback suggests that the X4 Wireless Headphones offer great value for their price.
This summary was generated by AI based on customer reviews.
My Expectations Were To High!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buds do not fit comfortably. There should be more slack between buds.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hello Rhetta,
We are sorry to hear that the Jaybird X4 do not fit your ears and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
We recommend a fit based on how you plan to use your Jaybird X4 over-ear or under-ear.
For these instructions, please go to this link:
https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-x4/faq/find-my-fit/how-do-i-setup-fit-my-x4-buds.html
----------
Bruce
Jaybird Customer Experience
#poweryourpassion
Quit working already
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I fully charge it, it won’t turn on anymore. They’ve been having trouble holding a charge for over a month now. I’ve had these headphones for less than a year, so this is a little ridiculous considering the price. Save your money and buy something else
No, I would not recommend this to a friendDO NOT Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is less than 4 hours I will be returning these I had X3 and battery life was amazing I thought these would be an upgrade but I was sooooo very wrong....so dissapointed
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hello galeman,
Thanks for your feedback. We are constantly trying make our products better and appreciate what you have to say.
Please do not hesitate to reach out to us at [email protected] and we'll be glad to help out.
----------
Bruce
Jaybird Customer Experience
#poweryourpassion
Don’t buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the worst!!!! Buy another product or save your money!!!
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Adistar,
We are sorry to hear that your Jaybird X4 did not meet your expectations with and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
----------
Bruce
Jaybird Customer Experience
#poweryourpassion
Stopped holding a charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great at first, but after two months, it no longer can hold a charge. I charge it fully and make sure it's off, and 12 hours later, it's dead. The company is impossible to deal with. I used to love jaybird, but recently they are pathetic. I would never buy from them at this point.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hello SnapTraveler,
We are sorry to hear that the Jaybird X4 do not hold a charge and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
Please try these suggestions that can help to resolve the issue of your headset:
- Computers are the best and safest method, as is anything 1 AMP or less.
- Try a different power source/charger
- Car chargers produce a much greater power supply and should be avoided.
- Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,
- To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
- Avoid charging your headphones after exposure to sweat.
- Make sure charging port/cradle is clear of any debris.
----------
Bruce
Jaybird Customer Experience
#poweryourpassion
- Pros mentioned:FitCons mentioned:Cord length
Nice buds for the track!!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must first say that I love how snug buds fit in your ears. I was not very fond of controls on the remote. They plain and a bit much while you're in a workout. But I did really like the eq presets available in app community and playlist sharing, And the over the ear options also were a good addition, The cord itself could have been a bit longer for better comfort. I would have liked another inch or two. All in all nice sound when tuned to your preferences and good noise canceling. And didn't have a problem handling the sweat from my run.
I would recommend this to a friend Not impressed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for wife after two week they had a short in them.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hello Malcolm,
We are sorry to hear that the Jaybird X4 had a short and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
Please try these suggestions that can help to resolve the issue of your headset:
- Computers are the best and safest method, as is anything 1 AMP or less.
- Try a different power source/charger
- Car chargers produce a much greater power supply and should be avoided.
- Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,
- To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
- Avoid charging your headphones after exposure to sweat.
- Make sure charging port/cradle is clear of any debris.
----------
Bruce
Jaybird Customer Experience
#poweryourpassion
Avoid this product!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the beginning, I really like the product. However, the power button starts to have problems after 2 months. One side of the earbud stops working after half of a year. Lasted for about 13 months.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Kav&Sque would love these for "BEACH WEEK".
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My friends seriously, these are quality all the way around! Fit & comfort….big for my sensitive ears. There are as always, the bag of extra wings & ear tips but Jaybird added comply foam tips and man these things are awesome they work for me! Sound quality is off the charts!!! AND they made an app that actually works! You can actually hear the changes in the highs & lows in the music on custom or pick a preset.....but it works. The charge time really depends on calls, standby & music or vids, with that said it's close to 8hrs but remember a 10min charge last an hour. The IPX7 rating is swimming proof but I would not recommend doing so. Voice commands and calls are very clear, I called my wife so I could hear what voice was like and it was crystal clear at least for me and my experience. Overall these are a great buy for the price.
I would recommend this to a friend Poor battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have a few months, battery life is already down to an hour or less. Half the time I try to use it, it's already dead. At this price point it should be better
No, I would not recommend this to a friendgreat quality while it lasted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair lasted three months, replaced it and the second pair didnt even last a month. Didnt use it for anything except for running a couple times a week. Would not recommend.
No, I would not recommend this to a friendNot very impressive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise the noise canceling is terrible. Probably the worst I have ever used to talk on phone with. It’s a pain with the iOS system... I prefer the beats x over this model
No, I would not recommend this to a friend- Pros mentioned:Battery life
Light headphones perfect for an active lifestyle
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used these headphones primarily while working out at the gym or while doing physical activities at home in the yard. Being cordless and utilizing the Bluetooth was a relief. I could be a bit more free in my movements and be able to run around during my workouts more aggressively. These are nice light headphones and they hold a charge pretty well. My only negative for these is the comfort and fit. After wearing them for more than 30 minutes I had sore uncomfortable ears from the firm silicone. I have older Bose mie2 headphones and they have a soft silicone that stays in place and I can wear them for hours. Unfortunately this fit isn’t comfortable for long periods of time. I like the way they feel on my ears and stay in place though. I’m still trying to figure out whether I like the free part of the wiring to hang in the front of my neck or back. When hanging on the back of my neck I feel like it gets stuck or drags against my sweaty neck and then tugs at pulling out of my ear. Overall I like these and they’re a good buy. I do wish they had softer fitted ear pieces to hook into my ear and stay for hours on end. I like them and they look appealing to the eye as well. The connectivity via Bluetooth with my iPhone 6 Plus seems to be really good as well.
I would recommend this to a friend Didn't fit well for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up taking these back without getting any real use out of them. They didn't fit comfortably at all (and I've had no issues with Bose and Powerbeats).
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hello Paula,
We are sorry to hear that your Jaybird X4 did not meet your expectations with regard to fit and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
Please try the suggestions on this link:
https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-x4/faq/find-my-fit/how-do-i-setup-fit-my-x4-buds.html
----------
Bruce
Jaybird Customer Experience
#poweryourpassion
Bad headphones to work out in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones fall when I run. They don’t seen to fit my ear well enough. Overall they just didn’t work for me.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Lily1995,
We are sorry to hear that your Jaybird X4's buds fall off and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
For future reference, you can try these suggestions regarding seal and fit (for all models):
1. Try without the charger/clip
2. Test over-ear/under-ear fit
3. Test all combinations of eartips and wings, including different sizes in each ear.
4. For more tips, you can go here:
https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-x4/faq/find-my-fit.html
----------
Bruce
Jaybird Customer Experience
#poweryourpassion
Stopped working after 8 months!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. Not sweat resistant. Very well taken care of, wiped down. Yet second pair to break.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Lissy,
We are sorry to hear that the Jaybird X4 stopped working and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
- Computers are the best and safest method, as is anything 1 AMP or less.
- Try a different power source/charger
- Car chargers produce a much greater power supply and should be avoided.
- Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,
- To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
- Avoid charging your headphones after exposure to sweat.
- Make sure charging port/cradle is clear of any debris.
----------
Bruce
Jaybird Customer Experience
#poweryourpassion
Jaybird X4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from being blown away at how awful the sound quality was one of the earbuds quit working within a week of purchasing them.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Jose,
We are sorry to hear that the Jaybird X4's bud stopped working and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
Please follow the recommendations below to resolve the issue with your headset:
-Move your earbuds and your Bluetooth audio device closer as you may be experiencing Bluetooth interference. While the range of most Bluetooth devices is 10 meters (33 feet), the optimal range for any Bluetooth stereo device is about 60 centimeters (2 feet) from the audio source.
-Your earbuds Bluetooth antenna is located in the inline remote. Try moving your audio device closer to the side where the inline remote is located. For example, you can try moving your audio device to your right pocket instead of your left.
-Reset your Bluetooth connection by turning your device's Bluetooth off for one minute and then back on.
-Turn your audio device off and then back on.
-Complete a reset of your earbuds.
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Bruce
Jaybird Customer Experience
#poweryourpassion
Waste of money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After one use the in line fast forward stopped working. The sound quality is “tin” like no matter what I try with the equalizer.
No, I would not recommend this to a friendGet the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted less than 9 months, before one of the ears went out. Glad I bought the warranty.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hello Burner,
Thanks for your feedback. We are constantly trying make our products better and appreciate what you have to say.
Please check the buds and make sure they're clean and free of debris.
Follow the steps here to reset your buds:
1. Put your buds in pairing mode. Turn the buds off, then press and hold the Power Button for more than 4 sec until you see alternating red/green LED.
2. While the LED is flashing red / green double press the Power Button.
3. The LED will turn orange and your buds will turn off.
Please do not hesitate to reach out to us at [email protected] and we'll be glad to help out.
----------
Bruce
Jaybird Customer Experience
#poweryourpassion
One of the buds stopped working after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved them initially but was crushed when one earbud broke after just 4-6 weeks.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hello HMC1,
We are sorry to hear that your Jaybird X4 bud stopped working and we'd like to help. Please send us an email at [email protected] and we will get you taken care of to improve your experience.
Kindly try a Factory Reset. Here are the steps:
1. Turn headphones off
2. Put in Pairing mode (hold middle button for 6-8 seconds until it says, ""Searching for your Music Device"")
Headset will flash red and green
3. Do Reset (double tap the power button)
Headset will flash Orange 3 times
4. Delete Bluetooth profile from phone
5. Put headphones back into pairing mode and connect them to your device.
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Bruce
Jaybird Customer Experience
#poweryourpassion