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Customer reviews

Rating 4.5 out of 5 stars with 1140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the sound quality and bass of this 2.1-Channel Soundbar, frequently praising its ease of use and setup. Many appreciate the Bluetooth connectivity and compact design, while some users mention issues with the subwoofer volume and remote control functionality. The price point is also often cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,140 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fits all my requirements, beautiful JBL sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've done a lot of homework on choosing a SoundBar. I want good sound, decent display / user interface, if I pause a show it the SB should not "Power Off" (super annoying, and many of them do), and the ability to have my TV or Apple TV remote work to adjust the volume. BOOM! After trying Yama**a & returning it, I picked this one up after being really impressed wit the sound at the BB store display. The ability to hear many different SB's inside the store is a huge PLUS and I am loyal to BB for this reason. Anyway, I recommend this SB for the follwing : 1. has great, bright, balanced & natural sound that JBL is known for, 2. adjustable bass level, easy to switch from Low, Mid, or High right from the remote ; 3. white alphanumeric LED display (hidden in the front grille) lets you know what volume level you're at, what Bass level you've selected, and what source you've selected (Bluetooth, HDMI, or TV / optical input) It'll flash a message when you change one of these parameters, stays on for 3 seconds then disappears so as not to be distracting - PERFECT! 4. TWO different / selectable listening modes "Enhanced" for movies, "Standard" for talk / news, etc. 5. Software is updateable via USB port on the rear. I've had other SB's that are so frustrating and painful to use. This one fits every one of my requirements. Be aware that it does NOT have 'voice assist' such as Alexa, Google assist etc etc. Some folks appreciate having those features and if that's you, I'd check another model. Personally I dont use those on a SB. I am running this in a rather large family room and the sound is perfect. Highly recommend if you dont care about Alexa! Read the manual at JBL.COM to discover the features I described above, as they are not printed in the quick start guide.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great office system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great for my office! Plenty of sound and even more kick with subwoofer

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Big Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the JBL 3.1 for my home theatre, and bought the 2.1 for our smaller setup. The 3.1 has simulated surround sound, and more audio sound options than the 2.1. The upgraded 3.1 has three more drivers in the soundbar and a larger woofer. The 2.1 does sound good, but the bass is almost overwhelming. The 2.1 woofer has only three settings: low med and high. For more balanced sound, I find that we have to turn the volume up higher than normal, and turn the woofer down. Overall it does a great job for the price. If you can upgrade to the 3.1, I would recommend it for better sound overall.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, plenty of bass, good price. Like it so much I bought another.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound. Great bass. Wish it had more sound settings though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy purchase this sound bar with it’s been 1 year no problems it’s working great with very valuable products with good price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear crisp sound. I saw this item while window shopping and i bought it. I just cant stop listening to music and watching movies. Im very happy with my purchase. Been showing off my system to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it best sound bar out there big nice bass. An amazing sound

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised with the sound quality. Put plenty of bass in with it too.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big sound on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older Polk Signa S2 when the wireless sub gave out. I had just finished moving so disposable income was at a minimum. Dolby Atmos was out of reach so I referred to the store manager who helped me. He had this model open box at an amazing price. Testing it at home I was really surprised how well it sounded . This thing melts face for the size of it. Deep bass that shakes the walls and clear and punchy highs and miss. Dialogue is clear and it really makes the viewing experience more immersive. If you want to upgrade over standard tv speakers without breaking the bank I highly recommend this soundbar. I’m sold on JBL and I’m looking at an Atmos setup for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product. Sound quality is excellent. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome soundbar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really clear, great for a town house or condo. If you dont have neighbors and are not limited to how loud you can listen to movies and music you should get the next level model for higher sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the sound quality and the deep bass. It doesn’t take up a lot of space either. My wife and I enjoy watching our shows and movies off this surround sound. It was worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice system, great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but bought and couple days later, price went down, called in to get adjustment and have not seen price adjustment on cc and has been a month? Speaker system itself is great! Good sound, bass is great and easy to set up!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sweet, JBL doesn't disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, Full, Clean sound without distortion. It is plug and play. 1 thing I do suggest is get an optical cable vs. the HDMI cable it comes with. Crisp high end and good deep base delivered from this unit

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim looking, great sound. The sub sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    And the crowd goes WILD!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a new 75-inch TV, you want to enjoy the sound of football games, NASCAR races, and blockbuster movies. JBL is a renowned company in audio. This is the first soundbar with a wireless subwoofer I've ever bought, but I'm glad I did! As I write this review, I'm watching the Browns/Jaguars preseason game. My wife laughed at me with the sound up - it sounded like we were at the stadium! I watched a Marvel movie earlier, and the movie was really enhanced by the sound quality of this JBL system. I've found a higher level of audio enjoyment. Thanks, Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the bar lower in the room to start. the sound wasn't very good.Later mounted on top of mantle with the sub on the floor next to the fireplace. This coupling was better, and put the bar more in elevation with peoples heads when sitting on the couch. The remote is problematic and the buttons are not handy to push. I somehow locked up the sound bar into "store demo mode", the bar would not play at all. The manual had the wrong instructions to correct this, but I did finally get the thing back to normal. I don't think that this should be an option for a unit going to a user household. After using the bar for a while, all programming is fair to good sounding. If you wanted to have a canned EQ for each type of programming, this unit won't do that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom boom boom !!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome !!! So glad I purchased this item feels like I’m in a movie theater all the time !!! Great quality !!! Highly recommended no disappointment at all and for a fair price too !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing soundbar and I hope everyone tries it and Best Buy is also a legit store to get everything you want they are affordable too

    I would recommend this to a friend