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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality and bass of this 2.1 Channel Soundbar with Wireless Subwoofer, frequently praising its powerful bass and immersive audio experience. Many also appreciate the ease of setup and user-friendly controls. The compact size and Bluetooth connectivity are additional features that receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 314 reviews
  • Rated 5 out of 5 stars

    Lenny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of JBL and this soundbar is no exception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my JBL Surround sound system best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good song for house, we lake to much, next time will buy a nada one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Did not last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this soundbar. I always thought of JBL as quality products and I decided to spend $300+ on this soundbar/subwoofer to replace a 5+ year old Vizio soundbar/subwoofer. Everything was great until I got home from work and my subwoofer was dead. It wont power on at all. This lasted me less fhan 2 years and it was outside of the 1 year warranty. I cannot recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working after the warranty expired.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believed JBL products were durable, but this one stopped working after the warranty expired. I don’t recommend this product if you want something durable and of better quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an okay sound bar. Nothing special but not horrible either. It gets the job done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Really appreciate the help the sales person gave me.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you could adjust the bass to be deeper than the 3 options you get with it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 2.1 didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline. JBL

  • Rated 3 out of 5 stars

    Just not the right fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was just not rich enough for the space I put this soundbar and subwoofer in. Returned and replaced with a Samsung. Not too happy with the Samsung either. Going to bite the bullet and get a Sonus

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay sound bar but doesn’t have the range of sound that other brands have.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds pretty terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds pretty horrible. Mine didn't come with a remote, so I couldn't connect the subwoofer to see how it sounds. However, the sound bar sounds terrible - worse than the stock speakers built into my 7 year old TV, even. I am so disappointed - it's being returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great when it worked. Purchased January 14th, 2024, and it stopped working February 5th, 2025. Still looks new. So Disappointing!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good Good good good Good good good Good good good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not up to JBL standards

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAY too bass-heavy. This is a sound bar designed for people who think quality sound just means more bass. It crushes the high notes and blends everything together with the bass coming in way too strong even on the low setting for the subwoofer. I expected better from JBL. I ended up returning it and replacing with a Denon 3.1 instead

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback. We understand that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to submit your feedback to the appropriate team. JBL

  • Rated 3 out of 5 stars

    Mid Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really shallow sound. Bass isn’t that great Decent for price I guess but would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv not set up due to damaged cracked screen it does not apply

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap sound, having trouble connecting with our wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar stopped working shortly after return warranty expired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT COMPATABLE WITH LG or XFINITY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a conflict with LG TVs or Xfinity; never really has worked consistently using the TV Input... I have had it longer that 90 days as it works sometimes and other times just disconnect.. WOULD BE VERY SUSPECT OF THIS using the above 2 formats; LG or Xfinity.. I had an Xfinity rep out who couldnt really make it work either.. been using 2 remotes but now on TV speakers..SUCKS REALLY BAD FOR WHAT I PAID FOR THE TV AND THE SOUND BAR.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JBL Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was not what i was looking fo or expected.

    No, I would not recommend this to a friend