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Customer Ratings & Reviews

Your price for this item is $229.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, bass, easy setup, and price of the 3.1-Channel Soundbar System. They describe the sound as "great" and "awesome", the bass as "unbelievable", and the setup as "really easy". Customers are negative about the remote control, connectivity, durability, and mid range of the product. They mention that the remote "functions poorly" and "could be designed better", and that they experienced "connectivity issues". Some customers also complained about the durability of the product, with one person saying that they "blew the sub way too quick". Others mentioned that the product "did not have a mid range".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,638 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this hooked up to my new 4K LG tv. Has amazing sound, deep rich bass and great mid and high range speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a sound system. I was fortunate to get this on sale but after having it, I’d recommend it to anyone! Such a great sound and price. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    JBL. Excellent as always!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw that this was on sale so I bought it for my mom and dad. Why? Because I have the same one I purchased 2 years ago and it is rock solid! The clarity is amazing with thunder striking bass in the wireless subwoofer. I have it in my living room that is a 15x20 room, the bass module is on the opposite side of the room, I must say in that size room there are some void spots where the bass is not so present but I’m sure if I were to move it closer to the sound bar there wouldn’t be any void at all! Once again GREAT product might pick up a third for the master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bad. I had some connectivity issues, but Best Buy handled it for me. As far as the speakers, great sound especially for the price

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best sound bar and sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL 3.1 is a great sound system with a good quality sound bar and a nice 10in subwoofer. It’s sounds good when it comes to watching a movie. Also great for enjoy music.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Very good soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been putting off a new soundbar for a while. After a ton of research I decided to try the JBL. I was only able to compare similar priced soundbars in-store as this particular model wasn't hooked up to test. I bought the bar based on reviews, and am pleased with the sound. Huge subwoofer, great bass response and clear center channel. I really like the "voice" option for watching tv at night (sleeping kids) and keeping the volume low. My only slight annoyance is how "surround" doesn't automatically default to being "on". I feel like I have to have the remote handy every time I turn the TV on because it's not always defaulting to the last settings. It's not a Bose but it's worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Quality product at amazing price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box for 299.99. was fully packed like new. sub auto-connected and after figuring out the inputs displayed it was easy touse and sounds amazing. I have a medium sized living room and although not full emersion it still feels and sounds great. ether msc or movies I keep it in game mode. the bass is impressive and the wireless sub makes placement easy. The bar has 9 drivers and you can hear the separate speakers. clear voices and booming explosions and clear singing voices. ready for college and pro football seasons. connected to my QLED 65" that I recently purchased

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Super easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to hook up to the tv out of the box. We are still trying to figure out all the settings, but we really like it so far! The bass is great!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited for this to go on sale let me tell you people best decision I ever made the sound quality easy hook up instantly all I can say is wow

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great sound bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this soundbar! It has excellent sound and I loved the price! I recommend this soundbar to anyone looking for great sound and a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned or heard a soundbar. I have always had surround sound systems. This sounds clear and no wires to subwoofer which delivers great bass.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    JBL sound bar and subwoofer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item in Dec 2019 and the sound was great. But as some of the reviews indicated I too experienced there’s no real mid-range in subwoofer sound it’s either really loud or too low. Furthermore, it began making sounds in 2021 and now it no longer works. There’s no sound coming from the subwoofer at all. I didn’t purchase a warranty plan and now I wish I had. Did not expect the subwoofer to give out so quickly. I recommend purchasing the warranty plan with this JBL system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar I've heard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with the clarity of my old Soundbar. The salesman recommended a Soundbar with a middle channel. He suggested the JBL 3.1 Channel Soundbar. I took his word and bought the JBL 3.1 and am I glad I did. It is the best sounding Soundbar I have heard and is as good as many theater-style sound systems I have heard for a lot less money. The extra channel in the middle makes all the difference. There is a really good remote with it that allows for selecting any of the six sound styles and the other features. Definitely recomment this audio device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    incredible highs but mids??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought this after i returned samsung ms650 sound bar. First thing i noticed was the mids were completely missing. For me mids are very crucial for any type of listening. The highs are exceptional on this bar but overpower the mid sound and that unacceptable for me. Subwoofer is power ful and I was lowering it to have a comfortable listening. I can recommend this if you just want to enjoy the high sound effects in the movies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graet sound. The only issue is the volume control. the remote has to be very close to the sound bar. The Base is Wall snakingly good!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL 3.1 fantastic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Would definitely recommend to anybody looking for an affordable quality soundbar. Amazing bass.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome system for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding set up especially if you like the low hitting bass. Really surprised with the sound for its size. No issues this far and connection is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Sound in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something wireless since I moved my television away from where my wired speaker connections were located. This soundbar delivers a lot of sound and has a fantastic subwoofer. It's a relatively large space and the JBL 3.1 has no problem filling the room with sound.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great sounding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar sub combo is in my opinion the best sound quality and bass for the price point especially when you get the black friday special!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best soundbar I've ever owned. Unless it breaks, it'll be the last one I purchase to. It's that good and the deep bass is unbelievable.

    I would recommend this to a friend