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Customer Ratings & Reviews

Your price for this item is $229.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, bass, easy setup, and price of the 3.1-Channel Soundbar System. They describe the sound as "great" and "awesome", the bass as "unbelievable", and the setup as "really easy". Customers are negative about the remote control, connectivity, durability, and mid range of the product. They mention that the remote "functions poorly" and "could be designed better", and that they experienced "connectivity issues". Some customers also complained about the durability of the product, with one person saying that they "blew the sub way too quick". Others mentioned that the product "did not have a mid range".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,638 reviews
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Good Sounding System

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a soundbar to replace an old AV receiver. I needed multiple HDMI ports to plug in all my devices and this has four of them. System sounds good and puts out a lot of bass from the subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this soundbar it’s amazing. I have three of these systems. One in my living room and two in bedrooms. They definitely make the rooms shake with the subwoofer. I would recommend for a large room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice inexpensive Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother-in-law for Christmas. JBL makes nice gear and he loves it. The depth of sound is good for the cost and for the fact that there are no rear channel speakers included. It's probably quite nice if you get the rear speaker set.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good, but subwoofer should be close.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the soundbar is ok, but the subwoofer wireless connection is not as robust as I'd like; unit must be a lot closer than the spec outlined. Remote is also not great (buttons hard to press and sometimes stick down)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound - crisp details and punch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after comparing many models and settled on this model. Compared this to Polk with Alexa enabled, while it was good it was getting super hot owing to Alexa integration(may be). The woofer is a good size and pairing was a breeze. my tv is mounted up the fireplace with a pull down (mantel mount - amazing one!) for viewing at eye level. The biggest disappointment was the sound coming off my Sony tv which was owing to the fact it had no wall to bounce the sound off when pulled down. I give it 4 stars as the included hardware is for Wall mount as against fixing under a mounted TV. a quick trip to Home Depot solved the problem. Very happy and will recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep clean bass that booms, Bar has great highs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It slams! For the price, it beats out any other system by far. Not many have 10" subs in that price range. Connects smoothly via Bluetooth, never an interruption in signal. Currently stream via Fire tv and it connects well to the JBL system. It also a lag timer, so you can make sure the sound matches with the video. Other systems don't have this feature, so sometimes when you are steaming and are connected via bluetooth, the words coming out of someones mouth doesn't match up with video. Not with this system! I have this system in my bedroom and it is almost as loud as my main setup, which is a 12" Sub and 2 martin logan bookshelf speakers. No, the jbl system is not has clear and crisp as the martin logans, but for the price, you can't beat this setup!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great Voice ability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed some sounder that had the best voice output. We GOT IT. and the bass is great as well. Thanks for the great help of the salesman for steering us to this unit. He was looking out for our needs. Not trying to get us to spend more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good when it Powered On

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the sound bar head and tails better than my old sony 2.1, but within two weeks it would not power on any longer. I did get a replacement, hopefully it lasts longer than 2 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great sound. Took a few clicks in the TV menu to get the TV to recognize it, but it connected fine. The super nice feature is the sound bar is preprogrammed for Sony and other brands, was already synced for Mom's cable remote

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had this sound system installed and we love it. The sound is fantastic. We actually had to turn the base down from the setting installed because the sound was so intense. Much better than the Sony system we had originally

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing sound at a good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bit the bullet and got one of these and ditched the old surround sound. No more wires, sounds great, tons of bass. I like to listen to music in Sports mode. Sounds the best out of the presets to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar with great bass!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is a great addition to your cinema experience. You don’t expect the sound for such a small package. Football games to action movies all sound amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I went to Best Buy to purchase the Samsung 5.0 sound bar. After comparing the Samsung with the JBL, my husband decided to go with the JBL. We do not regret this purchase. The sound is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Look no further!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations! Got this baby on sell @ a steal of $220! Replaced my no bass Bose bar. If your looking for a device that meets all needs and has bass to meet your expectations then this is your product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my new tv. Sound is clear and crisp. Nice to be able to have sound fill the room watching movies. Needs some tweaking on some movies background drowns out vocals. But u have plenty of adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces good sound with great bass in subwoofer when it works. Sometimes it seems to disconnect or not recognize our remote. On the upside, there are very few wires. Overall a good JBL product for home use.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    All about that BASS!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a system with amazing BASS and great mids and highs. Look no further this system gives you both for a reasonable price. Easy set up and subwoofer connects instantly to the soundbar!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Compact in size, big in sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed on the sound improvement over the previous model. Mounted to the bottom of the TV, and the woofer sits on the floor. I have had no cut out or pops since I purchased it for our 82 inch samsung . Glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Unbelievable sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three sets of speakers in bar and 10 inch sub-woofer give great, clear sound. Base is great for those action movies. Works well with Bluetooth to connect to your favorite music streaming service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL soundbar and subwoofer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar and subwoofer, in my opinion, has the best sound for the money. The low end really compliments the highs and mids. Very little distortion at 75% volume. Very good product!

    I would recommend this to a friend