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Customer Ratings & Reviews

Your price for this item is $229.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, bass, easy setup, and price of the 3.1-Channel Soundbar System. They describe the sound as "great" and "awesome", the bass as "unbelievable", and the setup as "really easy". Customers are negative about the remote control, connectivity, durability, and mid range of the product. They mention that the remote "functions poorly" and "could be designed better", and that they experienced "connectivity issues". Some customers also complained about the durability of the product, with one person saying that they "blew the sub way too quick". Others mentioned that the product "did not have a mid range".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,638 reviews
  • Rated 5 out of 5 stars

    Amazing product with great bass!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 10 in sub delivers a very nice high power amount of bass perfect for a shop area or living room. Along with the soundbar sounding crystal clear, this sound system is a steal for what its priced at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in combination with a new TV set for my parents. Both are getting hard of hearing and this fit the bill. The sub-woofer is not as loud as I had expected, but they have had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent alot of time online searching for the best home theater system while quarantining. JBL went over and beyond on this item I enjoy the Bluetooth feature and syncing to the TV remote for ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that would shake the room if I wanted and have a clean sound, without having to purchase a 5.1 system and a receiver too. If you are in the same position and want a quality sound, this system is for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sound bar and subwoofer prior to this one. I could not hear voices over the booms and music. Now I can and I enjoy movies, football, and concerts. Be aware the subwoofer is big and loud if you do not turn it down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very bold sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the blue tooth to work. I read online reviews and found that many other customers were having the same problem. After struggling for 30 minutes, the blue tooth began working. Haven't had any problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar because of the JBL name. This replaced a Bose sound bar that I had. Man, this thing is LOUD!!! Way better than the Bose I spent almost double on. Definitely would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we finally got the installation problem resolved it has been good. However, the store demo seemed like it had more clarity between the voices and background noise then we have with our system. Don’t know the cause of that.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Doesnt sound great with the tv...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So over all it's a solid speaker with a big sub woofer. If you were just going to listen to music this would be a great product as music sounds great. However it mostly fails at TV audio. The audio sounds muddled and not clear. Either the bass is too high or too for speaking so sun titles are almost a must. Overall I'm super bummed about this purchase.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Sorry to hear about your experience with our JBL BAR 3.1. This soundbar was designed with numerous sound modes that have been predefined to suit your music or video. It varies from Music, Movie, Voice, and Sports. We recommend that you cycle through these different modes to improve the quality of media you're streaming. It also features a separate volume control for the bass only so you can customize the level of low frequencies to your liking.

      We really appreciate your review. We're always looking for ways to improve so we'll make sure this gets to the right team. If there's anything we can help you out with, feel free to reach us through here: https://support.jbl.com/us/en/ JBL

  • Rated 4 out of 5 stars

    Sounds pretty good, but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice to be able to set the eq to your own ear. It has four different settings to choose from, but they aren’t the best for my ears. Instructions could be more complete as far as troubleshooting is concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL makes great audio

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Huge bass if you want it. Clean and clear dialogue and setup is simple. Long Bluetooth range so you can put sub anywhere within reason. Optical cord or hdmi. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to suppliment my TV speakers. The volume control isn't very accurate and it often becomes too loud while trying to turn up my TV speakers. Other than that, it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Soundsystem!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love the sound system. I am a musician who loves plenty of Base. But also love it for the movies. This system has plenty of low-end bass!!! For the money you cannot go wrong with this system!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be great, but ends up disappointing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in September 2019. The sound is great, but I've experienced some significant issues and am now on my THIRD unit. The first problem is the remote quality. It's bad. The buttons are easy enough to press, but the bar seems to register about only 50% of them. Yes, I've replaced batteries, made sure I'm pointing it directly at the unit, etc. etc. I'm only 10 feet away, and every other remote I have works just fine. The remote itself feels like it will break on the first drop, which is exciting. The second problem started happening right away after I bought it. The soundbar puts itself to sleep during quiet periods in movies and TV shows. This means you miss dialogue because the soundbar turns itself back on when it detects sound/signal, but by then it's too late and you miss part of the dialogue. The problem is especially apparent when watching animated shows like South Park and Rick & Morty. It's basically unwatchable. Another example is using my Xbox. I should be hearing "clicks" every time I move through an option on the Xbox GUI. Instead, I usually hear nothing with random clicks. Yet another example is searching through Amazon Video, Hulu, or Netflix. I should be hearing a "click" or a "whoosh" when browsing, but instead it's mostly silence with random sounds as the bar turns itself off/on repeatedly. JBL support asked me to make sure the bar was on the latest firmware (it was) and then perform a factory reset (I did). No change. JBL then asked me to ship the entire unit (remote, cables, sub, bar) back. Luckily I saved the original packaging, so this was relatively easy to do. I shipped it in late December, and it arrive at JBL on 1/7/20. I just received the replacement unit on 1/17/20. Unfortunately, it was damaged during shipping and I can't use it. I will now have to wait another couple of weeks for the THIRD unit to arrive before I can test to see if the sound issues are resolved. Like I said, I'm really disappointed with this purchase. I wish I would have went with a Samsung bar.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the detailed review of our JBL Bar 3.1. We hear you. We're always looking for ways to improve our products. Please reach out to our Customer Support for updates about your replacement or other concerns. We're here to help. https://www.jbl.com/support-contact.html JBL

  • Rated 5 out of 5 stars

    Great soundbar!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new JBL 3.1 channel soundbar system on sale for about 40% off. The sound is comparable to our Bose system. The sales assistant was very knowledgeable and a comfort to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant for mini home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put it down in my man cave, and it sounded great. Having some issues with my surround sound but we should figure it out soon. I bought this on sale and the price I could not pass it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bass and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for great bass I highly recommend this sound bar from JBL. Very easy hookup. Bought 2 metal straps from Home Depot for $3.00 each to hookup to my TV mount. Highly recommend this over others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Soundbar and Sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound produced by this soundbar and subwoofer is great. It is crystal clear with fantastic simulated surround. My only complaint is there are no separate treble, mid and bass controls. Sometimes the sound is too high and crispy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some online research on which HDMI port to use, but once I got that, it connected very quick to the TV. Great sound and the dedicated speaker for people talking is Fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound on this unit. I upgraded my older unit for this. The store clerk told me about the quality of JBL and i was sold. The bluetooth connectivity for the sub was an added bonus. Highly recommend.

    I would recommend this to a friend