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Customer Ratings & Reviews

Your price for this item is $229.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, bass, easy setup, and price of the 3.1-Channel Soundbar System. They describe the sound as "great" and "awesome", the bass as "unbelievable", and the setup as "really easy". Customers are negative about the remote control, connectivity, durability, and mid range of the product. They mention that the remote "functions poorly" and "could be designed better", and that they experienced "connectivity issues". Some customers also complained about the durability of the product, with one person saying that they "blew the sub way too quick". Others mentioned that the product "did not have a mid range".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,638 reviews
  • Rated 5 out of 5 stars

    Sounds really good!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really inpressed with this sound bar. you gives you the sound effect of being tin the theatre! Hook-up was easy! not a lot of wires either. You won't regret this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is garbage. A pause or ANY interruption of your BT music at all results in an irreversible disconnect. It won't connect to my brand new Samsung 4K UHDTV at all any more. At best it only would after about 10 tries. New phone, old phone, don't matter. I hate this thing and it was money totally wasted. My JBL Charge 3, on the other hand couldn't be beat. 1/7 the price and 1000% better. Go figure.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi there. We’re sorry to hear about the Bluetooth connectivity issues you’re having with our JBL Bar 3.1. We’d like to know more about what’s happening. Please reach out to us through this link: https://support.jbl.com/us/en/#contact JBL

  • Rated 5 out of 5 stars

    Excellent soundbar system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we made this purchase. The original planned was to buy the Boss system however, it was out of our price range. We are very happy with this soundbar, less money and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was considering a Bose system until I saw the price. A salesperson directed me towards the JBL 3.1 and I was blown away by the performance at the price it was being sold at! Purchased it on the spot!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not to bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is decent. It doesn’t rumble and it’s not 5.1 but it’s ok The Samsung product I had before this was terrible and I got this instead so it does work way better If I had more money I’d go bose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has good sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, but i can say i had issues with surround sound playing Hulu from my x-box. A Roku worked fine with Hulu though. Had no issues with sound on any other apps on the x-box, only Hulu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AAAAA++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    full, clear audio while viewing television with this JBL sound bar. It works with your television remote control for hassle-free volume adjustment, and it offers multiple wired input options...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sound Bar and Sub

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was somewhat apprehensive about this because it was fairly inexpensive, but am happy with the sound it puts out for a family room. Connects easIly and always works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was already familiar with the JBL name in sound technology, so when we decided to purchase a soundbar, as this one was on sale at the time, we selected it. It meets our needs for our room size beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bumps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful subwoofer, amazing clarity from the sound bar. 10x better than cheaper surround sound systems. Great if you like a little bump as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's OK, but after 1 month had issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the mids are lacking just like the reviews say. I typically turn the mids down a bit so not a big deal for me. The bass _was_ very good with the sports settings, not all that impressive with the others. I had a JBL soundbar this replaced, it was a sb400 with the 8" sub that lasted about 5 years. That unit allowed you to adjust the crossover and gain on the sub woofer. This one does not and that is a big downside for getting the sub set where you want it. Especially given the price. Using the sport sound setting gets the crossover close to where I want it, but I'd rather just have the adjustments the SB400 had. About a day after I passed the 30 day return window at best buy the sub shut off. It would not come back on, no lights at all. I moved it to a couple of different outlets and it would not turn on. About 24 hours later I plugged it back in and it turned on and synced back up. Now the bass is at a very low volume- even if you turn the bass up to the max setting. It's barely present anymore. I'm in the process of a warranty exchange with JBL now, so we'll see how that goes. I'm a disappointed the sub failed. The 10" sub is the reason I bought this soundbar. I'm worried that even with a replacement it's something I'll end up seeing again. It's not a cheap soundbar and knowing what I know now, I would pass on it. If I could return it for a refund right now I would.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about our JBL Ba 3.1. We're always looking for ways to improve our products. We'll make sure to forward this to the appropriate team. Please contact us through the link provided, so we can further assist you with your options: http://bit.ly/2mKB7hl. JBL

  • Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of sound bars but none even come close to this on I love it and when it stops working I will buy another one to replace it and the subwoofer is awesome too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds bar! I usually leave the subwoofer unplugged because it rattles my house. All in all, JBL hit a home run with this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great speaker jbl got because we have one for our living room and works great .I would have rated 5 stars but I had to return my because it won't pair and I don't have that patients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds awesome.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streamlined my living room sound setup with this kit. The sound is incredible out of such a small low profile sound bar. Subwoofer is powerful enough to shake the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason we purchased a sound bar was because our tv speakers are on the back and with the tv sitting inside an entertainment center the sound was muffled. The sound bar accomplished our goal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost effective path to great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely happy with the system, escpecially ease of installation and location options. It would be nice to have different sound equalization or cross-over flexibility to tailor the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a difference this makes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first soundbar and I’m enjoying the improvement! Watching sports and movies is so much better now. The bass is rich and you can pick up on so many more background sounds! Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are really enjoying the JBL 3.1 Soundbar system. We got it for a great price on sale. Easy to hook-up and it make you feel like you are in a theatre.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, unless you have DTS tracks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title states, this soundbar sounds great. The only problem is it doesn't decode DTS tracks. Which wouldn't be so much of a problem if a decent portion of blu-rays weren't coded in it. If you watch a majority of your movies on streaming services, you're good. If you still use a good portion of blurays, look elsewhere

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 3.1 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM JBL