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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, bass, easy setup, and price of the 3.1-Channel Soundbar System. They describe the sound as "great" and "awesome", the bass as "unbelievable", and the setup as "really easy". Customers are negative about the remote control, connectivity, durability, and mid range of the product. They mention that the remote "functions poorly" and "could be designed better", and that they experienced "connectivity issues". Some customers also complained about the durability of the product, with one person saying that they "blew the sub way too quick". Others mentioned that the product "did not have a mid range".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,638 reviews
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have a Samsung sound bar and wanted a upgrade and this JBL sounds better then any Samsung or LG Sound Bar that I have listen to ! Well worth the money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of bass

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is worth the money! It’s wireless and the subwoofer packs a nice punch with good bass that will rattle the house!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Some connection issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but it would randomly cut out in the middle of various things especially video games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and the voices are clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this product is great and you can hear the voices on all programs which is what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue with the audio cutting out from time to time. But after doing some quick research and changing a setting, it’s worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful sound bar. This is the 3rd one my husband and I have bought because we love them so much. The sound is amazing and so powerful.

    I would recommend this to a friend
  • Cons mentioned:
    Mid range

    Rated 3 out of 5 stars

    Disappointed in mid range and deep base

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a mid range and did not have deep base. Was hoping for those two features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go get this product !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow! Is basically all I can say for this excellent an amazing product like no other. Go buy it an you want regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the trick ... for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure...I was happy with the audio provided by my TV, while my husband felt this product was necessary. I can’t tell much difference with the sound, but he says he can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it’s been great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound system that adds just what we needed to the home theater. Great price and high quality. Great customer service as well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    20 yr old JVC System is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bar didn't do it for me. Wanted a smaller footprint than my 20 yr old JVC 460w system I have hooked to the TV. This JBL bass was on par but was to tingy in the focals and was very thin in the mids. Worth maybe $200 but at MSRP it's way too much for what it is. Sounded ok on some movies but normal tv was very poor. I have a $150 LG in the bedroom and while the base isn't there the sound is much more full and well rounded. I tried arc, optical, changed tv settings, everything I could do and just fell short. Could be sound bars aren't for me as I realize you can only expect so much from small speakers but even with all the tech nowadays can't compare to the old school bookshelf speakers. Going to wait on some deals and build a little 3.1 system with receiver myself. Think that's really the way to go and won't be much if any more expensive.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. JBL

  • Rated 4 out of 5 stars

    Good soundbar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this soundbar. Good deal with the sale price. It was a bit difficult to get the wireless bass module to connect but it got done after several attempts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like others have said, powerful bass boom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound aspect is good, clarity is nice, happy there are choices for movie, voice, music to get the sound you want. Overall, happy we chose this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to replace my old sound bar that went out. This is pretty loud and sounds clear. Got it on sale. Great price for what u get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and affordable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar with subwoofer! If you want a great system with awesome surround sound feel, this is the system for you. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned different sound bars, but the JBL-3.1 is by far the best-huge bass output from the 10 inch woofer-really great for movies and music shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Has a fantastic subwoofer that is great for music and for movies. Very easy to set up and I am very happy with the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound bar for this price range! You won't be disappointed! The woofer is amazing and is very powerful! Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid surround soundbar from JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up with a 4K TV purchase since my original soundbar did not handle 4K pass through. It has great sound and an impressive subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL is a steal when on sale!!!! Must have if you don’t want to spend lots of money and want a simple sound bar and wireless sub.

    I would recommend this to a friend