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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, bass, easy setup, and price of the 3.1-Channel Soundbar System. They describe the sound as "great" and "awesome", the bass as "unbelievable", and the setup as "really easy". Customers are negative about the remote control, connectivity, durability, and mid range of the product. They mention that the remote "functions poorly" and "could be designed better", and that they experienced "connectivity issues". Some customers also complained about the durability of the product, with one person saying that they "blew the sub way too quick". Others mentioned that the product "did not have a mid range".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,638 reviews
  • Rated 5 out of 5 stars

    awesome sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new sound system and great work with Best Buy staff in their recommendation. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar to add to our new tv. I feel like I got a good deal and the sound is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just sometimes the sub shuts off but I just unplug it for about 5min then plug it back and it works again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I,'ve made this year was purchasing this,It nice and loud Very easy to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker, everything was plug and play and automatically synced to my Samsung with no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive Soundbar that didn't live up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros:super bassy, looks great, decent sound but lacks fullness. Loved that it offered a 10" woofer, but it drowns out the high even with a controller. They need to ad something to clear up the highs. Cons: the woofer wouldn't stop humming at low sounds. Wasn't able to put the woofer behind my couch, possibly too far from the unit cause it kept cutting out. I did try different outlets and it didn't help.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is underrated . Great sound and the subwoofer has clear bass and sounds great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound and bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched several sound bars and this one is a winner by far. JBL makes the best speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. I have to reboot it about once a month. ***There are no cables in the box***

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It perfect for an idiot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple so easy sounds like you're in a theater everybody would love it but JBL sound systems sound bars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie theater quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I’m in the movie theater even when I’m watching greys anatomy lol. Best investment ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this to the Samsung sound bar which was double the price, and this exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar for the money. Would recommend to anyone on a budget. JBL has really come into their own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it working well I really enjoy playing it loud my friend when to get one when he here mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my new JBL soundbar it sounds great very powerful and clean rich bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a second one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this unit is awesome for the size room it’s in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more For the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on the reviews, as well as the JBL reputation. I’ve built several custom surround sound systems but decided to go with a simpler approach this time around. For dvd or streaming video this system works fine - powerful bass and decent mids and highs. However, for low fidelity cable, i.e. everyday TV - this system provides weak mids and bass. Certainly not worth the price, in my opinion.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound like you are in a actual theatre, go ahead buy this without having a second thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds loud, like option where can select different modes such as movie mode and sounds realistic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, Loud and Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a big room to fill with sound and don’t want to spend that much money this sound bar is perfect.

    I would recommend this to a friend