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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, bass, easy setup, and price of the 3.1-Channel Soundbar System. They describe the sound as "great" and "awesome", the bass as "unbelievable", and the setup as "really easy". Customers are negative about the remote control, connectivity, durability, and mid range of the product. They mention that the remote "functions poorly" and "could be designed better", and that they experienced "connectivity issues". Some customers also complained about the durability of the product, with one person saying that they "blew the sub way too quick". Others mentioned that the product "did not have a mid range".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,638 reviews
  • Rated 4 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set and use. Great overall sound for TV and music. Able to fill a large room with sound very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that this produces sounds just like your at the movie theater.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-So.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these for about 1.5 years. The sound is decent for movies, not so great for rock/metal music. The sound bar is easily drowned out by the sub. About 2 months ago the sub started making a strange sound - a light 'bump' - not constant and intermittent. They were easy to set up. Honestly, I expected more from JBL.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I've ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how powerful and loud this is soundbar really is. I'm definitely happy with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad good quality for money. Center channel a little weak and no way to tweak individual channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at time of purchase. Super loud, my neighbors love me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for a high quality tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system for a decent price. It protects the speakers for a high quality tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sureound sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar and bass speaker is definitely way better then any surround sound I have ever had.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No mid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY wanted to like this soundbar, I absolutely love JBL products. This one fell short. So short I took it back and exchanged for another brand. I am intimately familiar with JBL’s car audio so I assumed that their home audio lineup would match in quality. I’ll start off with the bass: it is one of the best in the business with its Wireless 10” subwoofer. At normal listening volumes it was rattling my walls which I like during movies, not so much when watching wheel of fortune. I paired my phone with it via Bluetooth and it again did extremely well. Soundbar: excellent highs. I could hear every part of conversations, and the music was clear and easy to understand the lyrics. Where it fails miserably is the mids. There is absolutely no mid range with this soundbar. It’s all highs and bass.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Bar 3.1. We're always looking for ways to improve. Please reach out to our Customer Support if you need any assistance. We're here to help.
      https://support.jbl.com/us/en/ JBL

  • Rated 5 out of 5 stars

    Awesome sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing listening to music or for surround sound. Lots of bass and all around great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this sound bar during movies or listening to music and just in general

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS SOUNDBAR IT SOUNDS AWSOME!!! I WOULD RECOMMEND THIS PRODUCT TO A FRIEND!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Soundbar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good soundbar for the price, it has 3 HDMI inputs which is really hard to find now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Soundbar Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my JBL soundbar! I had my last one 4 years n hope this one lasts a long time too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding the bass is punishing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear vocals bass is thunderous haven't really tested the total cinematic experience yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to turn up the volume more than usual to hear clearly dialogue. Thought it would be better quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was fantastic, it really allowed me to be part of my show/movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vety nice soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanting yo purchase a JBL product for a while. Caught this soundbar on sale, loving it every since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound very good sub woofer and it’s very loud, and amazing sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb audio for all video audiences. It's a good purchase

    I would recommend this to a friend