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Customer Ratings & Reviews

Your price for this item is $229.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, bass, easy setup, and price of the 3.1-Channel Soundbar System. They describe the sound as "great" and "awesome", the bass as "unbelievable", and the setup as "really easy". Customers are negative about the remote control, connectivity, durability, and mid range of the product. They mention that the remote "functions poorly" and "could be designed better", and that they experienced "connectivity issues". Some customers also complained about the durability of the product, with one person saying that they "blew the sub way too quick". Others mentioned that the product "did not have a mid range".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,638 reviews
  • Rated 5 out of 5 stars

    Puts out a very good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a more expensive unit but I think it is worth it. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first sound bar and I cannot be happyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids loved it for Xmas. Excellent qualitysurround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase of this sound bar. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware if you Verizon Fios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Cox first and worked great. Switched to Verizon and it all went downhill. Any button pressed on the cable remote (or universal) will also activate the last function used on the bar. Volume either goes load or all the way down while changing channels. Was told it’s a known issue with no current fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the tv very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture and the size is right for my room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    strong bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really improves sound from tv, especially action movies,etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! I have had no issues since purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for adding Surround Sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a Wonderful sound. Enhances my audio for my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass heavy, but full sound! Love this!! I have not been let down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But still there are times when conversation is hard to distinguish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv great no on sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great,but jbl sound bar not so happy with it.. seems you have it up high to hear it. Geek squad didn’t explain things very good. They were in a big hurry to get out. What you pay to have hook it up and don’t take time to show or explain how it works is sad. RIP OFF!!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: www.jbl.com/support-contact.html JBL

  • Rated 2 out of 5 stars

    Not Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this soundbar to upgrade to a 3.1 channel system from a 2.1 system previously used. I regret this purchase as the sound is no better than the 2.1 channel LG soundbar I was previously using. The main issue is the sound randomly cuts out while the TV is on. I have checked connections, used both optical and HDMI and verified this is not coming from the source. I've just learned to accept it as it conveniently began happening shortly after my return period ended. My advise to others, is save yourself the waste of money and find a different unit.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 3.1 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Slightly pricey but overall worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound takes watching TV to a next level!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this product a 5 star if it hadn't been that I needed to exchange it for a new one. The sub woofer stopped working for an unknown reason like 2 wks after, but thankfully I was still able to exchange with no issues at Bestbuy.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 3.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design, easy to use . price fits the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected to more more wowed by JBL products. Good sound but hoped for a little more. I also live in a townhouse and can't crank up the volume as much as I would like so that could be part of it. Good product but should be priced lower.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review. We appreciate your feedback towards our product. If you need help with your JBL Bar 3.1, you can reach out to us through this link so we can assist you: https://bit.ly/346JHYI JBL

  • Rated 4 out of 5 stars

    Good soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar but great if could add rear speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar but not nearly as loud as I thought.

    I would recommend this to a friend