Customer Ratings & Reviews
- Model:
- JBLBAR1000PROBLKAM
- |
- SKU:
- 10879849
Customer reviews
Rating 4.6 out of 5 stars with 483 reviews
(483 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Poor quality, Poor Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this soundbar about six weeks ago. It was easy to setup and gave great sound at first. Then one day we started having issues with it cutting out after about 10 minutes. Our TV gave us an error message that our hdmi connections was bad. I swapped out the hdmi cable that we were using (the included one from JBL) with one I was using in my work office and knew to be good. No change. I waited a couple of days until I had time to mess with it, and then I setup the soundbar with a different tv, same problem. I tried it with both tvs with both cables, all combinations produced the same results. After significant research online, I found that this is a common issue with JBL soundbars. The hdmi connection becomes unable to detect the sound being sent from the tv and the jbl soundbar goes into sleep mode disconnecting from the tv. The other part of the complaint is that JBL does not accept the issue is a problem and will not fix the equipment, so basically if you buy this you are likely to have a brick that sometimes works for 10 minutes or so and then cuts out. That is a very expensive 10 minutes of good sound!
This review is from JBL - BAR 1000 7.1.4-channel soundbar with detachable surround speakers, MultiBeam, Dolby Atmos, and DTS:X - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We would like to work with you directly to isolate the issue with your JBL Bar 1000, please contact our customer support for further assistance at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
Rated 5 out of 5 stars
JBL 1000
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this system well worth the money. The versatility of the system is amazing.
This review is from JBL - BAR 1000 7.1.4-channel soundbar with detachable surround speakers, MultiBeam, Dolby Atmos, and DTS:X - Black
I would recommend this to a friendRated 3 out of 5 stars
So so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stops working so I have to unplug it and plug it back in to work again. It’s a pain!
This review is from JBL - BAR 1000 7.1.4-channel soundbar with detachable surround speakers, MultiBeam, Dolby Atmos, and DTS:X - Black
No, I would not recommend this to a friend



































