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Customer Ratings & Reviews

$779.99
Save $420
The comparable value is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 485 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, impressive bass, and overall ease of use. They also value the quick setup, convenient detachable speakers, and reliable battery life. However, some customers noted that the volume could be higher and the remote control lacks backlighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-485 of 485 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s expensive but they have been the best speakers we have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would get this sound bar again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar and for price it was such a great deal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor quality, Poor Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this soundbar about six weeks ago. It was easy to setup and gave great sound at first. Then one day we started having issues with it cutting out after about 10 minutes. Our TV gave us an error message that our hdmi connections was bad. I swapped out the hdmi cable that we were using (the included one from JBL) with one I was using in my work office and knew to be good. No change. I waited a couple of days until I had time to mess with it, and then I setup the soundbar with a different tv, same problem. I tried it with both tvs with both cables, all combinations produced the same results. After significant research online, I found that this is a common issue with JBL soundbars. The hdmi connection becomes unable to detect the sound being sent from the tv and the jbl soundbar goes into sleep mode disconnecting from the tv. The other part of the complaint is that JBL does not accept the issue is a problem and will not fix the equipment, so basically if you buy this you are likely to have a brick that sometimes works for 10 minutes or so and then cuts out. That is a very expensive 10 minutes of good sound!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We would like to work with you directly to isolate the issue with your JBL Bar 1000, please contact our customer support for further assistance at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    JBL 1000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system well worth the money. The versatility of the system is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stops working so I have to unplug it and plug it back in to work again. It’s a pain!

    No, I would not recommend this to a friend