Customer Ratings & Reviews

This soundsbar is amazing I love is perfect now I enjoy better every movie or game

Sound quality is awesome best buy always gives good quality products

Best clear voice, unbelievable bass and love the wireless rear speakers.

Both subwoofer and sound bar are huge and sound amazing!! Its a must buy!!

Amazing speakers with hdmi erc the sound os just amazong for our media room

The wireless rear speakers are awesome and as described

My husband loves his JBL sound bar. It was one of his Christmas gifts.

Awesome sound ! Happy grabbed it up for myself ! Merry Christmas to me !

great sound with a good price. Really feels like being at the movies

We've really enjoyed the sound quality of this product. We also enjoy the flexibility with the wireless speakers.

this is the best audio i ever had love playing games an waching movies

Amazing. Love the surround sound it creates for movies and games. I would recommend it to anyone

Great for gaming, music and movies! Goes great with a lg c3 oled tv.

Great sound bar. It sounds really good. Highly recommend.

Began to fail within 30 days, hardly using it, just TV and light background music. Contacted Best buy customer service, was told to take it to Geek Squad. Assuming they would exchange it. Was told they needed to send it out for repairs. I was told 2-3 weeks turnaround. Here we are in week three, no product, no refund (even requested store credit), no ETA on repairs, not even a confirmation that the sound bar is even looked at. In fact they can't even tell me that it arrived from a one day transit (Minneapolis to Chicago). I contacted customer service to see if the product would be repaired or replaced, or even status of the location of the sound bar. They encouraged me to go to the store and cancel the repair and get a refund, they promised me going to the store would be the best way to close this out quickly. They transferred me to the store where they said "no problem " come into the store and we will get this cancelled and refunded. Get to the store, after explaining this to three people, the manager says, they simply cannot get ahold of anyone to fix this issue. No refund, no exchange, not a clue where the sound bar I purchased is. I was told to wait until they get confirmation of the work order being cancelled, or the Geek squad manager to come into work to authorize a store credit. So yes, wasted time and money to get this resolved after being told they would take care of this. I don't leave negative reviews unless, I have exhausted all other options as I know they hurt the business and the brand. What choice do you have, no product, no money, no expectations for repair, no one willing to right this wrong. We use to trust local stores to stand by the things we buy with hard earned money, now we pay to be told not our problem. This is why large companies are failing us. They care about new business, not existing customers.

Amazing sound quality and built quality and I high recommend

Awesome soundbar system!!! Plenty of power with great sound!

Great songs, we can actually understand what’s coming out of the television now.

This so funny to use with my cat on top of it lol.

Excellent surround system - Dolby sound is awesome