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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 331 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 331 reviews
  • Rated 5 out of 5 stars

    JbL is the best !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar system!!! Plenty of power with great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent surround system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surround system - Dolby sound is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,excellent sound,i will recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound bar system that I have ever used and the theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and worth it for me. The subwoofer is awesome and a nice size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker rocks..Really loud and good for movies and sports

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Atomos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little setup. Sounds descent but not everything is in this format yet. Love the options for the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey, but amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. By the the best sound bar I have ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got to keep it for a day due to product defect but what I did see form it was pretty amazing. Wish the manufacture had better supportability of the product but I would certainly recommend a working model. This said, it still doe snot compare to a full theater setup with receiver but will def handle the job and provide the convince of ease of configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy at north lake is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with an open box item and the team at the store was great! Nothing but helpful and made the return process super easy and made it easy to get a new version of the item. Nothing but great things and the north lake team was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cat go around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so funny to use with my cat on top of it lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is overpriced. I have not succeeded yet to successfully call the support. I think their support policy has changed.The speed is a little bit faster than the previous modem, although it fluctuates during the day. I have to reboot the modem to get a better speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product once connected to Bluetooth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When turning on the system it lags to connect to the Bluetooth which is very frustrating because of how much this cost. Once it’s working the sound this puts out is insane. It’s so crazy to think that it could be so good. The kids absolutely love the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disconnects.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item sounds good, but it will disconnect from the tv and then you have reset it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound to enjoy all kinds of family event

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, I recommend it. Is very good for all programs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Fails at the smallest things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Began to fail within 30 days, hardly using it, just TV and light background music. Contacted Best buy customer service, was told to take it to Geek Squad. Assuming they would exchange it. Was told they needed to send it out for repairs. I was told 2-3 weeks turnaround. Here we are in week three, no product, no refund (even requested store credit), no ETA on repairs, not even a confirmation that the sound bar is even looked at. In fact they can't even tell me that it arrived from a one day transit (Minneapolis to Chicago). I contacted customer service to see if the product would be repaired or replaced, or even status of the location of the sound bar. They encouraged me to go to the store and cancel the repair and get a refund, they promised me going to the store would be the best way to close this out quickly. They transferred me to the store where they said "no problem " come into the store and we will get this cancelled and refunded. Get to the store, after explaining this to three people, the manager says, they simply cannot get ahold of anyone to fix this issue. No refund, no exchange, not a clue where the sound bar I purchased is. I was told to wait until they get confirmation of the work order being cancelled, or the Geek squad manager to come into work to authorize a store credit. So yes, wasted time and money to get this resolved after being told they would take care of this. I don't leave negative reviews unless, I have exhausted all other options as I know they hurt the business and the brand. What choice do you have, no product, no money, no expectations for repair, no one willing to right this wrong. We use to trust local stores to stand by the things we buy with hard earned money, now we pay to be told not our problem. This is why large companies are failing us. They care about new business, not existing customers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sb1300 soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar but wished sub had an adjustment on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speakers would recommend it and stores is good with people they will take care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!! I love the fact you can charge the back speakers on the main speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jbl 1300x soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase 5⭐️⭐️⭐️⭐️⭐️ I really recommend this soundbar

    I would recommend this to a friend