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$399.95
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Comp. Value: $649.99

Customer reviews

Rating 4.6 out of 5 stars with 1229 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,229 reviews
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some issues with the wiring on this product. Junk needs to look into tbis

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unimpressive sound for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly expected a bit more from JBL even at this price point. Surround and Sub are both Unimpressive and extremely underwhelming. Wasn't ready to drop $900 on the 7.1 channel and assumed the 5.1 channel would deliver adequate sound. Was absolutely wrong on that one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great choice for bass lovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound as far as bass but vocals are overpowered by the same still would recommend if bass is what is looked for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy disconnects randomly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound bar. It had great sound, but it disconnects randomly. The only way to reconnect it is to unplug it and replug it in. Then it has to go through its recalibration. I am going to return it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Bar 500. First, unplug the HDMI cable from the back of your soundbar then unplug its power cable for about a minute. Next, turn on your soundbar. If the issue remains, we would like to know more details about the issue for us to provide an accurate resolution. You may contact our customer at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 3 out of 5 stars

    Adequate but not great for a Bose product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded good in the store, but disappointed in the sound quality at home. Dialog for watching movies was represented as being good. See no difference in all the other brands of sound bars I have tried. There is no good bass output. It works, but still not what I am looking for. it was also touted as not buffering, but I have also experienced that a couple of times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice soundbar. We also have the previous BAR version. This one adds Dolby Atmos. Airplay works great. Also requires the improved JBL One app for setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new sound bar. We had to connect it via Bluetooth because the HDMI doesn’t want to connect right to our samsung tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just listening to this system, it can use some additional help as far as clear sound .i think the jbl 1000 sounds a lot better , due to it rear speaker

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wont stay connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but wont stay connected to the tv. Not sure why

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We're here to help with your JBL Bar 500. First, try to power cycle both devices by unplugging the power cables from the Bar 500 and your TV. Wait for two minutes, then plug them back in and turn them on. Next, check the connections and ensure the HDMI cable is firmly plugged into the HDMI ports (eARC) on both the soundbar and TV. Try using a different HDMI cable if possible. If the issue remains, please contact our customer support for further assistance. JBL

  • Rated 3 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound goes into standby while your watching tv . Geek squad has been out several times and I have received a replacement and the issue is still mot resolved. Not satisfied with this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck ! This is my 3rd jbl soundbar and they keep getting better and better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upsetting to have paid for one unit 4months prior to this one and they’re completely different. But marketed as the same. Make sure it is the updated version prior to purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best products and warranty!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products, best deals and best way to buy and have warranty on any products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Samsung and JBL Sound Bar,,,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to explain I love the products I purchase my flatscreen and sound bar. I would recommend this to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how good this JBL system sounds. Watching a movie in our living room. Sounds like they are at the movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD......................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best option for sound bars so I recommend it one hundred percent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected, very little bass does not project for the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jbl 500 soundbar doesn’t stay connected to tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this jbl 500 soundbar and subwoofer but every 2 days when you turn on the tv, there is no sound from the soundbar. The only way to get sound is to unplug and plug it back in. When it works, it sounds good. I called jbl and troubleshoot but day after same issue no sound from sound bar. No one seems to know why this is happening. Cables are in the right place but the intermittent turning off is annoying. I paid too much to have to be unplugged and plugging in every 2 days. I can’t really enjoy the theater experience. Sad but I have to return and get something else.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. If you need further assistance in returning your JBL Bar 500, please contact BestBuy Customer Support. JBL

  • Rated 1 out of 5 stars

    Terrible invest in somrthing else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sounds great but doesnt really matter when it consistently disconnects from hdmi to blue tooth or just turns off all of a sudden . Very dissatisfied

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 500. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL