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$399.95
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Comp. Value: $649.99

Customer reviews

Rating 4.6 out of 5 stars with 1229 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,229 reviews
  • Rated 5 out of 5 stars

    Simple set up by yourself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our soundbar had gone out on and we were hosting that afternoon. Was able to instal ans set up in under a hour.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely a let down for JBL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL was a always a leader in quality. Now they are a leader in sub standard manufacturing. Now the sound of the sound bar in my opinion is about par, it is no way above the standard of sound bars on the market. The lack of connectivity issues and the constant unplugging the system to do a hard start almost on a daily basis and sometimes two times a day leaves a bitter taste to be desired. Along with the not even 30 days Best Buy will allow you to return the device. I would definitely not even bother with this system unless you like to be frustrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from using a receiver to the sound bar and I am happy I did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Home system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just an ok product nothing special. There are better out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANK YOU KINDLY GEEK SQUAD FOR HELPING ME WHEN I NEEDED IT MOST.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK sound bar. Fair product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound bar for the price. Definitely expecting more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting from the main bar and is difficult to connect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor equipment and connection capability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales talked me into upgrading to the JBL sound bar for better product and sound. After only 1 week constantly losing connection to the Arc port. Have to constantly power down TV and sound bar to get 50% chance of working a day than have to start over again, Called support they told me to bring in sound bar (45 miles) to have geek squad test. Arrived with sound bar and they said they needed all components to test. Wanting me the customer to be longer without product and more time and miles to try to get my products working.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Bar 500. If the issue persists with your unit, please try using a different HDMI cable and other connections such as an optical cable and Bluetooth connection to further isolate the issue. If you need more help, please contact JBL Customer Support so we can assist you. JBL

  • Rated 4 out of 5 stars

    Good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is as expected, the instructions for connecting it could have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service - Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesgirl was excellent. She explained to me everything i needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product optics are great. The customer service sucks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio Bluetooth part doesn’t work that great , but when we hooked it up straight in the tv it worked perfectly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Soundbar lost sound after turning on.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound, but lost connection every time when I turned off and on the tv and the soundbar, I have to unplugged the power of the soundbar to get sound again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The directions were lacking but we figured it out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Standby after 10min

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, but kept going into standby mode after 10 min had to do connect via Bluetooth to make it compatible with tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from full stereo surround sound and can hear movies and music with better clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will be happy you didnt grt the LG I promise you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes darling.!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes.!!!! Purchase it.!!! It’s the best 700$ sent.!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had multiple problems with it linking up automatically with my TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item thanks so much best buy it’s super nice

    I would recommend this to a friend