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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1277 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the exceptional sound quality and powerful bass that this system provides, making it a favorite for audio enthusiasts. Users also frequently highlight how simple the setup process is and appreciate the overall ease of use. While the performance is generally praised, some individuals have noted occasional issues with connectivity and the responsiveness of the remote control. Additionally, a small number of users have experienced difficulty getting the Dolby Atmos feature to activate as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,277 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JbL soundbar surround

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the sound, great surround. I dont like that it doesn't have smalker speaker to get the full effect. I have this on my back patio and it feels like we at the movie theater. I have a spa, andcwould to have speakers above or around the spa. That would be the caje topper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal Thrilling Sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to the store looking for a soundbar for my TV and to replace the old Samsung surround sound. Our first thought was we were gonna look at the Bose system however, they did not have any in the store, and we happened to run into this JBL on display. It sounded great in the store and we thought, will we get the same quality sound at home. so we purchased it and boy let me tell you, this is one of the Best purchases we've made. This soundbar did not dissapoint, the sound is phenomenal and it makes my TV experience so much greater. Our daughter, who is a Millennial, came over to check out our purchase and said that this was by far one of the best soundbar that she's ever heard. So what that means is if you're thinking about purchasing this JBL system, do it you will not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Cobservative sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker. Easy to set up. Subwoofer isn't as overwhelming as we thought

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    FIVE STARS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this almost a month ago and I am extremely satisfied with the lerformance! It has superb bass, surround sound, for my living room. Subwoofer is powerful, I am thinking of buying one more for another room- appropriate for a large room!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is clear and the sub is very bassy when you want, would have have recommended to other people looking for a new soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL 500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound bar I got it hooked up to my 6 year old Sony Bravia 65" X900H tv and PS5. Gaming is good and I can watch movies in IMAX with Sony pictures core

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Wow! What a Sound Bar!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best sound bars out there! Very good sound quality and earth-shaking bass. Did I mention it was also great for music? This is my second JBL 10 inch sound bar as I also have the JBL 5.1

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is impressive. I got it on sale and sounds amazing with action movies. You can really feel the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    the absolute best sound bar I’ve ever bought!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like most of you I’m sure you’ve gone through sound bar after sound bar hoping that $150 ones will work. Now with Best Buy having sound bars needing to be sent out with total protect instead of just exchanging them at the store I decided to go with this model and we were not disappointed. The kids upstairs say it sounds like an earthquake at a moderate volume with the base on! We absolutely love it super happy with our purchase. I have it hooked up to a 75 inch Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL- Bar 500 Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Integrates into the whole house. Would highly recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL surround system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the system it sounds great. Nice base perfect for my house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality soundbar. Highs & lows are great. 4 bass levels for your liking. Great soundbar for movies & games. I own two of them. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a black Friday deal for around $400 and I think it was a good purchase. I wanted a decent subwoofer with a soundbar and I feel this fits the bill. It does have a lot of mid range coming from the woofer but sounds fine and really has some punch for such a small sub that's pulling double duty as midrange. I honestly didn't do any comparison shopping before buying as my primary system is tens of thousands and I know that no soundbar would compare. With that said I'm spending way more time watching movies on this system which I think is a testimony to how good it is for the money. I don't regret the purchase at all!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL 5.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on a good discounted sale. Sound quality and bass lows are outstanding. I bought this for the livingroom area. Considering the price even at retail, its an excellent system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this sound bar. The bass has adjustable levels and let me tell you, whether youre into war movies, spicy romance serial killer fantasy series, or anime, this will make you think youre watching in a theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL Soundbar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better sounding than expected. The bass is extremely powerful, its like being in a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good first setup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for almost a year now and it sounds great. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a JBL system from Best Buy, and I couldn’t be happier with my choice. I put it to the ultimate test by playing Kendrick Lamar’s album, and WOW—the beats, the sound clarity, and especially the bass absolutely blew me away. It felt like I was in a live concert! This system delivers such a powerful and immersive audio experience that it’s worth every penny. If you’re on the fence, trust me, you won’t regret it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and was a pleasure to listen to the device with both voice and music being equally great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended product, good sound quality, it's amazing, it's like being in the cinema, but at home!. easy to install, and compatible with airplay

    I would recommend this to a friend