Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the exceptional sound quality and powerful bass that this system provides, making it a favorite for audio enthusiasts. Users also frequently highlight how simple the setup process is and appreciate the overall ease of use. While the performance is generally praised, some individuals have noted occasional issues with connectivity and the responsiveness of the remote control. Additionally, a small number of users have experienced difficulty getting the Dolby Atmos feature to activate as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,278 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound filled the room need another one for bedroom. Did not disappoint great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar I’ve ever used/had, I would recommend this to anyone who is looking for one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound - when it stays connected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the JBL - BAR 500 when it's working. The sales associate assured me that it was compatible and "played nicely" with our Sony Bravia 77" TV. However, it randomly shuts off during use or simply won't connect when it's turned on with the TV. Sometimes it takes so long that it switches back to the internal TV speakers. Disappointing because it sounds amazing in our family room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with the purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare to my old soundbar this sound amazing like im in a movie theater with 3d sound!!! 9/10 :o

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un sonido exquisito, se adapta al calibrar el sonido, en salas grandes se siente el verdadero power

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and user friendly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and user friendly! Would purchase this again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is Beast!!! Sounds amazing, it makes you feel like your in the movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. Great sound and like the base. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Wouldn’t buy agsin

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have said. Sounds good when it works. Constantly disconnects.Have had to unplug and plug back in every two days or so. Would have returned but is passed Best Buy’s 15 day return policy. Luckily I got it on sale.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We're here to help with your JBL Bar 500. We'd like to know your setup so we can give you some troubleshooting steps that might help fix the issue with your unit. Please contact JBL Customer Support for further assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar set! Sub woofer and bar.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar! It works great! I love the bass levels. I have 13foot ceilings and the sound travels nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nice system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good system the base sounds goods the soundbar sounds good sounds like im at a night club or movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds of Partridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great & was easy to setup! I love that you can control the sound with your TV remote.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass quality is one of the best so far compare to difernece brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best of the best at Best Buy!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Easy installation. Dolby Atmos works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to enhance our tv sound. Fills our room for an enjoyable movie time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing overall sound !!! Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not expect this product to be THAT good. Best sounding system for a tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a year since i bought this, had help from one of the workers in the store always great quality products and professional help from staff

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and quality for the money works very well with any action packed movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was absolutely worth to purchase We love everything about it.

    I would recommend this to a friend