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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the exceptional sound quality and powerful bass that this system provides, making it a favorite for audio enthusiasts. Users also frequently highlight how simple the setup process is and appreciate the overall ease of use. While the performance is generally praised, some individuals have noted occasional issues with connectivity and the responsiveness of the remote control. Additionally, a small number of users have experienced difficulty getting the Dolby Atmos feature to activate as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,278 reviews
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Great choice for bass lovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound as far as bass but vocals are overpowered by the same still would recommend if bass is what is looked for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sht happens

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gotten a 5 but the first one I bout was a lemon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase Wasn’t sure glad I got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you do Reschedule on delivery soon as you can we wait on delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need another one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best soundbars I’ve ever owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with my Toshiba Smart TV. Poor sound quality , specially the subwoofer. Item was already retrurned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate but not great for a Bose product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded good in the store, but disappointed in the sound quality at home. Dialog for watching movies was represented as being good. See no difference in all the other brands of sound bars I have tried. There is no good bass output. It works, but still not what I am looking for. it was also touted as not buffering, but I have also experienced that a couple of times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item,but I cannot recommend this item now,maybe later

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unimpressive sound for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly expected a bit more from JBL even at this price point. Surround and Sub are both Unimpressive and extremely underwhelming. Wasn't ready to drop $900 on the 7.1 channel and assumed the 5.1 channel would deliver adequate sound. Was absolutely wrong on that one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some issues with the wiring on this product. Junk needs to look into tbis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best speaker ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker system ever. Loud crisp. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i would have loved moee sound. Otherwise i love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just listening to this system, it can use some additional help as far as clear sound .i think the jbl 1000 sounds a lot better , due to it rear speaker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upsetting to have paid for one unit 4months prior to this one and they’re completely different. But marketed as the same. Make sure it is the updated version prior to purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Wont stay connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but wont stay connected to the tv. Not sure why

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We're here to help with your JBL Bar 500. First, try to power cycle both devices by unplugging the power cables from the Bar 500 and your TV. Wait for two minutes, then plug them back in and turn them on. Next, check the connections and ensure the HDMI cable is firmly plugged into the HDMI ports (eARC) on both the soundbar and TV. Try using a different HDMI cable if possible. If the issue remains, please contact our customer support for further assistance. JBL

  • Rated 5 out of 5 stars

    JBL great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how good this JBL system sounds. Watching a movie in our living room. Sounds like they are at the movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck ! This is my 3rd jbl soundbar and they keep getting better and better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Samsung and JBL Sound Bar,,,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to explain I love the products I purchase my flatscreen and sound bar. I would recommend this to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best products and warranty!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products, best deals and best way to buy and have warranty on any products

    I would recommend this to a friend