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Customer reviews

Rating 4.6 out of 5 stars with 1277 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the exceptional sound quality and powerful bass performance, which are the most frequently praised aspects of this system. Users also appreciate the straightforward setup process and the overall ease of use. However, some customers have reported occasional issues with connectivity stability, as well as minor frustrations regarding the responsiveness of the remote control and Dolby Atmos functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,277 reviews
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Great product. Really happy with the purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surpised at the sound of this sound bar. Gets very loud and the bass is amazing. At first I was thinking they forgot to include the manual. I forgot about the JBL One app. Makes setup a breeze. Real simple just one HDMI to the earc/arc and hood to go. Like I said the sound is very impressive. The app works great all the settings you need. Its great to have the wifi and bluetooth also. Listen to music from your phone,tablet or pc. This is a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL 500 SOUNDBAR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST GOT IT. SETUP MYSELF WITHOUT INSTRUCTIONS. PAIRED WITH MY LG NANOCELL 65” INCH TV. IT WAS $599.00 PLUS TAX. IT SOUNDS GREAT. I CALIBRATED IT FOR MY SMALL CONDO. I SET THE BASS ON MAX. I TRIED OUT MY 4K GODZILLA DVD. POWERFUL BASS. 5.1 IS THE WAY TO GO. JBL IS A GREAT PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL Sound BAR!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been a fan of sound bar systems. I always thought they were the biggest waste of money, and that you should go big or go home with towers and subs. Until the day I walked into my local best buy with ZERO intent to buy anything, and heard this unit from the front door. I kid you not, for a sound bar system it for sure will rock a small-medium sized room. I have mine in a 13.5'x22' living room and it beautifully fills the entire room with sound. The sub it comes with doesn't compare to a klipsch R12, but isn't too far behind!! I have to have bass in my systems, or I am not happy. For the main speaker.... The sound quality is 100% there. It makes movies sound like there are speakers 360 around you, lol it definitely confused me the first couple times i listened to it... im not disappointed at all !!! i would buy it over and over and over again if i needed to. just for reference.... im used to hearing/having big surround sounds. multiple towers, multiple subs, ect... this unit will for sure stand out against any other sound bar system... ask your best buy rep to give you a full demo..... I will come back to add pictures very soon !!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect Gift For Husband

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass and sound quality are GREAT. This was a Christmas gift for my husband and as a sound lover, he was extremely amazed.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dialogue really sounds good and bass not overbearing. Overall really good product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great item, easy install. Great Bass!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Side speakers are almost as as good as rear. Easy control and setup. The bass is the best part of this. If you like a heavy rumble during action sequences you want this. You can manually toggle the base punch from one to five. You can manually toggle the base punch from one to 5. 5 is a bit too much for me, but it’s excellent overall. Great item, the woofer cabinet is big but worth the lunch.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Bar and Sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade for my movie viewing and music listening. For the bass lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar, looks sleek, easy to set up. Sounds quality, for a sound bar, is fantastic. Yes a proper receiver and full surround system will be better but for a low profile solution to stick in a room that gets a lot of traffic this still sounds very good. Volume buttons integrated with my Google TV remote just fine. Also, i really like that the app didn't require me to make another account. It's an option, of course, but you can also just use it locally without logging in at all. You can even activate the casting features without a login (obviously you'll need a login for whichever cast service you use). This might not effect sound quality but it's such a welcome rarity in products these days I felt the need to give JBL huge kudos on that one and it'll keep them at the top of my list for connected audio in the future. At sick of needing a new account for every product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from my Vizio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding Soundbar! Great bass from the subwoofer with 5 levels of boom. Easy to setup for TV, game systems and Bluetooth from phone as well. Very loud for a bedroom setup but is perfect for movies and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality and Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker delivers clear, balanced sound with impressive bass for its size. Setup was quick and straightforward, and the design looks sleek in any room. It works well for music, movies, and daily use. Overall, a reliable speaker with excellent value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Volume

    Rated 4 out of 5 stars

    very good, very happy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 days ago. installation was simple, subwoofer just connected, used phone app to connect to wi fi and it automatically updated. used HDMI and it connected and started. ONLY issue so far was in the morning I had to unplug and restart for it to start producing sound again. The bass sound was very strong, 5 levels and with the movie I picked was still hard to hear voices at level 1, so had to use phone app to increase treble and decrease bass, this fixed the problem and I still got very strong bass at level 5 using button on remote control. nice sound, lots of volume that fills room. one feature I wish it had, is to tell me if its using Atmos or Dolby? my old stereo would indicate which sound feature was active. The universal tv mount was much harder to install. very happy with bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has excellent sound quality, gets super loud and is extremely good at producing a surround sound effect. The bass is really deep and all notes are very clear. I tried a similarly priced sound bar with rear speakers and this one blows it out of the water even without rear speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great sound bar and subwoofer that is high end.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a elderly friend because she said she wanted to hear some booming base for her old music. I told here about the JBL speakers that I had and she only wanted a sound bar. Knowing JBL over many years and purchases I bought her bar 500 5.1ch and it was on sale. I went to her house and hooked up the sound bar and sub, she said it sounded heavenly! I was very surprised that an 82 year old women would want to jam that loud! The subwoofer is huge compared to other cheaper models and the sound was crisp, sharp and crystal clear and needless to say that sub rocked the house! JBL quality is fantastic and well worth the money. It does a great job with highs and lows. I would definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Jbl Bar500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I bought this, the sound was amazing for someone who isn't an audiophile. Room-filling bass, soundbar that fills the room with whatevee you're watching or listening to, at an affordable price. Would definitely recommend for anyone wanting good sound on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL sound bar 500

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, quality sound, deep bass, the best for home

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup

    Rated 4 out of 5 stars

    Super easy to set up. Sounds great with basic 5.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when it was on sale. The set up process was pretty easy. It has an app where you can fine tune how you want it to sound. You can use the speaker independently of the tv. So you can stream Bluetooth or Spotify directly to it without turning on the tv. This is a 5.1 surround sound bar. Up close you can definitely notice the surround sound. But once you move about 10 feet back it becomes hard to notice that the sound is coming from different directions. Because it’s all in one bar, you can’t space out the side speakers like a proper 5.1 system. The subwoofer is really good and it does a good job only sending the lower frequencies to the woofer and keeping the voices in the soundbar. The subwoofer is wireless, just needs power. The soundbar works with digital optical or hdmi arc. It also comes with mounts if you want to mount this on the wall. It’s a great bar for normal set ups. And an entry level 5.1 system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Jbl 500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding sound bar for my living room. It fills the room with sound for movies and music and has plenty of volume. We use the subwoofer at a 3 out of 5. At 5 its rumbling the house. Would recommend! Better than my last bar which was a Polk 2.1 model.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Great SoundBar, Great Price, Little Glitches

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After nearly a year with this sound bar, I still am happy with the purchase, but annoyed with the quirks. Pros: - Great sound - Ease of setup - App for adjusting sound profiles, calibration, other settings - Price Cons: - Loves to randomly go into standby mode, seems almost app specific. Tends to do it most while watching Max - Would like to find more diagnostic information specifically to troubleshoot oddities. I’m about to try digging into different options like disabling CEC and perhaps switching to Optic cable, but I purchased this unit to specifically get away from multiple cables. There’s plenty of people having similar issues, with no solid fix.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Wouldn’t ask for anything better.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar, was really easy to set up. Sound is great and I like the deeper bass. Sleek looking speaker, Fits nicely at the base of my television. Makes listening to music fantastic. Able to hookup my iPhone and iPad to listen to music from them.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up but loses connection often. We have to unplug it to reset it. If I hadn't thrown away the box I would probably return it because it's annoying.

    I would recommend this to a friend