Customer Ratings & Reviews

Box came in all ripped up missing power cable for soundbar also missing brakets and hdmi & also best buy claimed it was “excellent” condition that was false it came scarached up & missing parts

Don't waste your money you'll end up wasting fuel because the only thing happening is it's going to go back to the store

I have no idea. You cancelled my order the day of delivery with no explanation. You have requested a review multiple times. I am not impressed.

This was supposed to be an 'open-box-excellent' but what I got was nothing more than the hardware in a torn-up box. Immediately returned.

Hoping they allow me to return this. Item quit working after about a week. Sound was ok but do not buy this item.

I did not get item, It was back ordered so had no choice to cancel.

I wanted to add a theatre quality sound to my new 65” TV. Bought this JBL sound system at a great sale price and have not been disappointed! The sound from JBL Dolby Surround sound ATMOS system is fantastic! It’s like we are at the theater with the quality of sound this unit delivers. It truly makes movie watching more enjoyable. It s very easy to set up using the JBL app and the app also has a remote built in so you don’t always have to look for a misplaced remote. The app has a sound equalizer that allows you to set the sound settings to your specific sound and the bass has 5 output levels which can really put out some deep bass tones. I got the unit for less than $350 which is a great value for the sound quality this unit produces!

I bought this for my grandson on a Deal Of The Day Sale. Gotvs great price and thr sound is incredible and super clear and thr bass really booms. His father is super jealous and threatened to take It for himself. I nixed that. When it shows up on a deal of the day again I will buy one for my son. Great unit and price. Very good quality

Perfect for smaller spaces. Really clear sound and great base from the wireless subwoofer. Good mid-range system all around. Set up is also extremely simple.

Excellent just excellent. This bar really does it all. Whooshing surround, super deep rumbling bass, and the most impressive part, dialogue clarity. Cleanest sounding soundbar I’ve ever heard, best you can buy without rear speakers. Don’t hesitate, you won’t be disappointed.

I was persuaded to get a Sony 2.1 system by the salesman when I was already leaning towards this system. I got the Sony home and yes it as a good value for a 2.1 system, it did not have the depth and bass I was looking for. I returned the Sony and purchased this and wow, what a difference. More watts, more speakers and way more bass. This is a great sound bar. Connection to HDMI (ARC) was easy. The only con I have is that the volume stops at 32 (Max). The Bluetooth connection to phone plays louder than feed thru TV. Subwoofer is behind the couch and when there is bass you can feel the rumble. Very satisficed with this purchase.

It’s amazing , sound really clear and sharp. Love to hear my movie on it .

Unbelievable sound and easy to use. Once you have the Sonos system set up get ready to be impressed! Clean and pure sound and the subwoofer is amazing!

"My name is Alberto Larusso and i Absolutely thrilled with my JBL Sound Bar purchase! The audio quality is outstanding, delivering crisp and powerful sound. Setting it up was a breeze, and it seamlessly connects to various devices. The design is sleek, blending perfectly with my entertainment setup. The remote control is user-friendly, offering easy customization. Overall, it’s transformed my home theater experience. Highly recommend this JBL Sound Bar for anyone seeking top-notch sound quality."

Easy setup and great quality! Would recommend to anyone in the market for a new soundbar

Great sound quality and simple to set up. Bass is punchy.

We love the sound bar and sub. Easy to use, and great sound.

Sounds awesome. Good quality.good bass. Jbl makes good products.

I have had this soundbar for over a week and when it works the sound is terrific. The problem is it frequently cuts out. For a while if I hit the HDMI button on the remote it would recycle and work again. But finally it gave up the ghost completely and I cannot get it to work at all. And when it stops working so does my TV. I had to dig through 4 pages of reviews before I finally got to see that many other buyers have had similar problems. You see Best Buy lists the positive results ahead of the negative ones. They should stop doing this and list all reviews in the order that they are received like other sites do (i.e. Amazon). Anyway, it's obvious to me that while some people have no issues and love the product, other unfortunates like me have defective ones. Defective is the right word because JBL must be aware that some of their soundbars work while others do not. They refuse to address the problem because they have decided that it is more cost effective to just let it go. They sell a lot of them and it's just too bad for the poor souls like me who get a bad one. So as I said when it worked the sound was terrific but ask yourself if you want to take the chance on getting a good one when there are other brands out there that are not defective? I will be returning mine but since I stupidly trashed the box I will have to pay UPS to re-box it as well as stand in line for an hour at the UPS store. Thanks JBL!!

I was looking for a new audio system or sound bar for my living room and all the ones I tested sounded ok but didn’t really stand out then I found this and wow absolutely blew me away the clearness of voices and deep bass are perfect 10/10 would recommend to all