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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1279 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the exceptional sound quality and powerful bass that this system provides, making it a favorite for audio enthusiasts. Users also frequently highlight how simple the setup process is and appreciate the overall ease of use. While the performance is generally praised, some individuals have noted occasional issues with connectivity and the responsiveness of the remote control. Additionally, a small number of users have experienced difficulty getting the Dolby Atmos feature to activate as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,279 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Pull the trigger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not an audiophile but i am a bass lover. I knew JBL's bump and this does not dissapoint. I've had this for a week and if it blew up today i would buy another one. Most bass for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the quality of this soundbar. The subwoofer hits super hard if you want it to, and the bar itself sounds great at all volume levels. I have recommended this soundbar to multiple people in my family, its great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good .i like it.jbl it’s like a good sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Give it a shot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck when it comes to soundbars, went into BB and chose this over several other highly reviewed products. Highly recommend this product and the sound configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving it so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great performing soundbar. Immersive for gaming and movies. Music sounds great as well. I wish adding rear speakers in the future was an option, but I was aware of this before I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not working most times

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving it 2 stars because when it DO work it actually sounds good . This is the worst sound bar. I will be telling my husband to return these there is no reason why everytime i turn my tv on it automatically mutes itself AND the remote to it doesnt even work half the time i have to keep pressing bluetooth button over and over like this is terrible . I do not recomment these until they fix this issue

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Bar 500. We'd like to get more information on the connections used as well as the devices or model of the TV you are using with the soundbar so we can provide you recommendations with the setup. Please contact our customer support, JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl sound bar and sub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup provideds great sound and the bass is asmazing during movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Am o in the theatre

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow. Bought a returned one for 290. So worth it. So pure the sound. I would rather have this than Bose. Theater quality sound. Buy it you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This soundbar is a great improvement over the 3.1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had JBL soundbar before the 1st one was the 1st generation 3.1 model and i was phenomenal. I wanted a upgrade and I try sony buy it was disappointment. I ended up going back to this JBL 500 sound bar with is the same as 5.1. It uses the beam technology to bounce sound from sides. I think they could done a better job specially with dolby atmost. Music is where this bar stand out. In addition, some sound modes would make a difference. My advice for the price you pay is this JBL 500 or a sony ht-g700.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the doctor of soundbars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome soundbar/subwoofer-clarity is excellant,jbl rocks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good bang for your buck soundbar and simple setup, if you ahve money for the JBL bar 1000 go for it, this sound hits my living room perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    "Dialogue"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected this product based on it's description and one of the main reasons is we wanted clarity on movie and program dialogue unfortunately it didn't come through for us the bass is great but at times over powers the dialogue. We are finding that we turn up the volume to hear the dialogue and to have to turn it down when the bass kicks in. JBL makes a good product but we think more R&D on this product line needs to be done...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 2 out of 5 stars

    Ok sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something loud with a good bass so decided to choose this sound bar and I definitely didn’t like it voice gets low when people talk and it gets worse when they whisper I have to put the volume higher to hear but other than that has a good sound specially for music.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Our JBL Bar 500 has PureVoice dialogue enhancement technology. The PureVoice allows you to enhance vocal clarity and easily hear and understand speech. By default, the PureVoice is enabled if you play movies from the TV/ HDMI IN source; and the PureVoice is disabled if you stream music over Bluetooth, Chromecast built-in, Alexa, and AirPlay.If you need more help, please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes adult entertainment sound so realistic. It's like I can hear the crabs crawling around on the actors.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the bass I was looking for. It’s great in my basement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear crisp sounds that make the movies way more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Worth paying the extra money. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! The bass is incredible and powerful, it doesn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good surround

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best sound for the money, the sub has some serious base .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, wish you could have an adjustment setting for dialog mode.

    I would recommend this to a friend