Customer Ratings & Reviews
- Model:
- JBLBAR500PROBLKAM
- SKU:
- 11113238
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional sound quality and powerful bass that this system provides, making it a favorite for audio enthusiasts. Users also frequently highlight how simple the setup process is and appreciate the overall ease of use. While the performance is generally praised, some individuals have noted occasional issues with connectivity and the responsiveness of the remote control. Additionally, a small number of users have experienced difficulty getting the Dolby Atmos feature to activate as expected.
This summary was generated by AI based on customer reviews.
Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who helped us was very kind and knowledgeable, was good to have him helping is, even thought my husband went with a different item lol , great experience.
I would recommend this to a friend- Pros mentioned:Sound quality
Great choice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound. Very happy with our choice. We recommend it.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and base! Just buy it, you won't regret it.
I would recommend this to a friend - Pros mentioned:Sound quality
JBl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This jbl Sound bar is great, i don't have issues so far.
I would recommend this to a friend - Pros mentioned:Bass
Great sound!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very crisp and amazing bass, love the looks of it.
I would recommend this to a friend Was a great gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter and son-in-law. They’ve been enjoying it very much.
I would recommend this to a friend- Pros mentioned:Sound quality
JBL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jbl Bar 500 has a mixed sound that fits a lot of people and their different taste in sound
I would recommend this to a friend Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product. I purchased for my husbands birthday and. He loves it
I would recommend this to a friendPoor service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over a month and keep delivering a broken soundbar. Keep saying sorry and rescheduling next week. Horrible quality management. We believe they just keep sending the same broken soundbar. No accountability. Geek squad on 2 deliveries were good the one on the second delivery would be looking for another job if he worked for me. Best Buy needs to review this sub contract with the geeks. Oh and this was a 5K order. I intend on releasing similar reviews on google and other media as no one seems to care about there very poor service.
No, I would not recommend this to a friendnot worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the money this is absolutely no better than sound bars half the price...there is no function on it to help with voice sync and paring it with my new $2000.00 Samsung produced no difference in the tv voice sync than my previous Samsung sound bar
No, I would not recommend this to a friendJBL 500 Sound bar system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system is well built and cos try effective. However, it did not meet my expectations as far as sound enhancement.
No, I would not recommend this to a friendSurprised at sound quality. Returned.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised at sound quality. Very muffled not crisp. Ended up returning.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Sound Bar problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to unplug and plug it back in everyday in order for it to work.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We would like to work with you directly to address the issue with your JBL Bar 500, please contact our customer at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
- Cons mentioned:Connectivity
Dont buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two days. Replaced with Vizio Elevate.
No, I would not recommend this to a friend Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would just shut off for no reason. Very annoying while watching a movie and I'd have to turn everything off then back on and link everything back up. I only had it for 3 weeks and could only get store credit. I'm disappointed in the product and bestbuy.
No, I would not recommend this to a friendDissappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I try to reset the bar but its been stuck on "load" the whole time try to fix it every way i can but it aint working it was a B-day Gift SMH
No, I would not recommend this to a friendStopped connecting after 3 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped connecting after 3 weeks. Best buy wouldn’t take it back, forced to ship back to manifacturer and wait a month to see if theyll replace and send a new one. The hassle isn’t worth it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback on our JBL Bar 500. We're sorry to hear that it didn't meet your expectations. If you need further assistance with the unit, we're here to help. You may contact our customer support via our official website or toll-free hotline. Please note that this product comes with a 1 year manufacturer's warranty.
horrible sound bar!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible product. never worked and the geek squad tech said they are junk!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you for sharing your feedback on our JBL Bar 500. We want to ensure you get the most out of our products. We'd like to work with you directly to address the issues you're experiencing with your earbuds. Please reach out to our Customer Support for further assistance.
Bummer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after one week . The sound went out as well
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Bar 500. First, check if the power cord is plugged into the power and the soundbar. Next, make sure that the soundbar is not muted then select the correct audio input source on the remote control. Connect the soundbar to your TV or other devices properly. Lastly, restore the soundbar to its factory settings by pressing and holding, the source, volume +, and volume - button on the soundbar for more than 5 seconds. If the issue remains, you may contact our customer support at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) for further assistance.