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Customer reviews

Rating 4.6 out of 5 stars with 1277 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the exceptional sound quality and powerful bass performance, which are the most frequently praised aspects of this system. Users also appreciate the straightforward setup process and the overall ease of use. However, some customers have reported occasional issues with connectivity stability, as well as minor frustrations regarding the responsiveness of the remote control and Dolby Atmos functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,277 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not the great in the beginning it keep disconnecting due to poor plug or something sound of bass is good but sharpness is lacking on words to hear

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving this item a 5 star rating.I cant complain about this item at all actually. Its an easy hook up and just works right away ad sounds good too! Ive actually never been to best buy to buy any products before but with the helpful customer service i had received when i purchased this in store I most definitely would go back..So, Thanks Best Buy for your help. I had a pretygood positive experience there.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    JBL Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I was a little hesitant at first! But it’s amazing! The setup is easy and contracting to the tv was super fast and easy! You can hear every sound that’s coming out! And I don’t even have to turn up all the volume there is! Feels like I’m in a movie theater! Sometimes when the movie is so intense I can feel a little vibrations coming out! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best Soundbar in it’s category!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Soundbar w/ sub for the price. I recently purchased Samsung and Polk and the jbl bar 500 is the best. I was hesitant from purchase initially because of people saying the bass isint enough but once you install the app you can increase it and it’s more than enough. I’m impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar and subwoofer are absolutely amazing. The sound quality is crystal clear and it makes your TV/movie experience so much more enjoyable. The subwoofer is so powerful that I could feel the ground shake whenever there's a bang or a loud rumble would definitely recommend 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had dought on the system The sound bar and the bass sound really good it was easy to install I recommend someone else to buy it

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    An Excellent Soundbar At A Reasonable Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got great sound and we're glad we settled on this soundbar. We had a Bose which was very good but it had no subbwoofer. We exchanged it for this one which has the subwoofer and the subwoofer makes it so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sounds amazing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the system long but coming from an few yr old hisense bar and woofer this is amazing. Gets pleanty loud but voices still come through clear. The dolby atmos def makes a difference. Sounds like there are rear speakers with some content. That being said if u do have rear speakers already im not sure if it would make that big a difference but still def worth the money and sounds great. Bass is also pretty dern good. Can feel the sound which to me is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Punches way above its weight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bass vocals can use some work but for music you can’t ask for a better set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Loud bass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and volume is great! You can feel the bass in the whole house, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great sound! By far one of the better sound bars out there for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Best sound ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and installation, very happy with results. Sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does not disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older Polk bar that I’ve had for years and I really wasn’t sure what to expect, it had been a while since I’d shopped for good audio equipment, but I knew this was the one as soon as it came up in the app showing an open box with no remote ($100 off!) but that’s no problem for my harmony. I was already out the door to pick it up. I’d been a huge fan of JBL since I first started driving and had to custom retrofit my car dashboard in order to fit infinity kappa perfect tweeters in the corner of the windshield. I wasn’t going to settle for anything less back then, and I decided I was gonna get something really good this time around too. I knew this was the one. Holy cow. I hadn’t realized how far soundbars have come since the last time I looked at anything seriously. Dolby atmos? I have no clue what that is, but I’m definitely plugging in my series x through this hdmi pass through and finding out. It blew me away. I really didn’t know what I was missing. I’d never felt as immersed in the game in my own living room. This thing makes movies truly feel cinematic in my 17’ x 12’ living room. I’m definitely looking to upgrade my 55” next because the sound honestly makes me feel like I’m missing out on what is a great experience. The Bluetooth range on this thing is amazing. Saturday mornings I play music and clean. I take the trash out to the detached garage that has to be about 50’ away and through all the walls of the house and I can still hear it. I know my neighbors must be tired of it by now, but I promise it’s not too loud, this thing just kicks! Plus I always wait for a decent hour before I start. If you’re looking to treat yourself to something a little special that’s really going to amp up your media experience, but don’t want to go too crazy with componen/bespoke or don’t need a 7.2, this is really the top of the heap. This is by far my most satisfying best buy purchase in years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL 500 Shines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL 500 soundbar is an impressive audio device that offers great value for its price. It shines particularly in music playback, delivering clear sound and powerful bass that enhances the listening experience. Whether you're enjoying your favorite tracks or streaming a playlist, the clarity and depth of the audio are truly satisfying. However, when it comes to watching movies, the soundbar shows a few shortcomings. While the bass is robust, it can sometimes be overpowering, drowning out dialogue during quieter scenes. This imbalance can detract from the viewing experience, especially in movies where clear dialogue is crucial. Overall, the JBL 500 soundbar is a solid choice for those who prioritize music listening and enjoy a bass-heavy sound. For movie enthusiasts, though, the occasional issues with dialogue clarity might be a bit frustrating. Despite this, its performance and value make it a worthy consideration for anyone looking to enhance their home audio setup

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    I’ll sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very clear and amazing. Very easy to set up it was just plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive Soundbar Experience with JBL BAR 500 5.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added the JBL BAR 500 5.1ch Soundbar to my home entertainment setup, and I couldn't be happier with the results. This sleek black beauty not only complements my space aesthetically but also elevates my audio experience to new heights. What sets this soundbar apart is its Multibeam technology and Dolby Atmos support. The sound quality is exceptional, delivering crisp highs, rich mids, and deep bass that fills the room effortlessly. Pairing it with my JBL PartyBox, the synchronized audio creates an immersive atmosphere that keeps the party going all night long. But where the JBL BAR 500 truly shines is with its Dolby Atmos capability. The spatial sound it produces is nothing short of incredible. Whether I'm watching a movie or playing my favorite video game, the audio surrounds me, making me feel like I'm right in the heart of the action. Overall, I can't recommend the JBL BAR 500 enough. Its impressive performance, seamless connectivity, and immersive Dolby Atmos experience make it a must-have for any audio enthusiast. Whether you're hosting a party or enjoying a movie night at home, this soundbar will undoubtedly enhance your entertainment experience.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Jbl bar 500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup, hdmi cable included, good value

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big sound and sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek profile with great sound and easy setup. The sound panning is excellent, and the bass potential really fills the room. While I wish the whole thing was a bit smaller (sub especially, it's quite tall), very happy with this choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great home theater replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10" subwoofer reminds me of my old home theater setup. This is exactly the replacement I needed! Watching movies has been wonderful coming from my decent old Vizio w/ 6" sub. I use it in a 16x16 loft which about max size for this. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    JBL FTW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one of my portable speakers are jbl and I decided to give their soundbars a chance and this thing gets LOUD & CLEAR! The setup was super easy and the self powered sub flawlessly connected. Will easily be buying another jbl soundbar for the bedroom.

    I would recommend this to a friend