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Customer Ratings & Reviews

$499.95

Customer reviews

Rating 4.8 out of 5 stars with 1504 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the Boombox3 Portable Bluetooth Speaker - 2022 for its amazing sound quality and powerful bass. Many appreciate its good battery life and portability, making it suitable for outdoor events. While some find the weight a bit cumbersome and have experienced occasional connectivity issues, the overall design and water resistance are well-received. However, some customers find the price a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,504 reviews
  • Best Buy Employee

    Rated 1 out of 5 stars

    Buy the item in person

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package got stolen from fedex , they did not properly sealed the item with security tape or put it in a shipping box, all that was delivered was the box without the speaker in it, ive been trying to find a solution with them since march 17 (its april 13) and now they are telling me they cant do anything about it and i would need to contact our local police department.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look man it is what it is. We just fotta move foward in life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom box 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good service on pick up. Recommend this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so awesome and that’s nice and work nicely

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for small activitis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and good on battery life. All so good to use at small partys

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have givin it a 0 but not available. This is an expensive piece of garbage!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Boombox 3. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    Might be good, but not for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because battery only lasted about 5 hours in full charge

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We're always looking for ways to improve. We'll make sure to pass this along to our development team. JBL

  • Rated 3 out of 5 stars

    Awoseme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with this device, works perfectly fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bomb extrem3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with that purchase because the battery they last only for 1 hour an I think is weight to much money for it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. It is possible that the battery of your JBL Boombox 3 is losing its capacity. However, it is also possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Please try to charge the battery to 100% and listen at low volume without the bass boosted. If the battery lasts close to the published up-to-playtime, the battery is working fine. if not, the battery may be losing capacity. For further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-S: 9:00 am - 5:00 pm (EST) JBL

  • Rated 2 out of 5 stars

    Return policy sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to return but I was to late should have brought it from Amazon

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product says battery life expectancy up to 24 hrs, not till 3 hrs its died out on a full charge at a family gathering

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Boombox 3 has up to 24 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you. JBL

  • Rated 5 out of 5 stars

    Great big speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had tons of portable speakers over the years from jbl, sony and UE. In the last coupke years i have gravitated to the JBLs. Having replaced my UEs with them. This boombox 3 replaced my hyperboom. And i love it. Battery. The bass. The loudness. This boombox 3 is awesome. Now it is heavy but i havent had to lug it to far. Sounds great both inside snd outside. Make sure to download the app though so you can tweak the sound first time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was attempted once and package got returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned the product .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used this brand new JBL speaker for 2 hours and the outside speakers failed to work. i dont know whats going on with this boombox3 but needs to be addressed and fixed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Boombox 3. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Not up to par

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality for $500, i have smaller speakers that sound better than this one.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Boombox 3. This instance is sometimes caused by the quality of your source, depending on what you are listening to. You may check the music player app on your source device to see if Equalizer is engaged. If engaged, turn off the equalizer. If turning it off does not enhance the sound quality, turn it on again and adjust the EQ by boosting the bass to your liking. You can also control the Equalizer through the JBL Portable App to adjust and enhance the volume levels of specific frequencies in the audio signal. This feature allows you to personalize sound optimization to better meet your sound quality preferences. If you have already tried this and remain unsatisfied with the sound quality, rest assured that we're always looking for ways to improve, and your feedback will be forwarded to our development team for future improvement. JBL

  • Rated 1 out of 5 stars

    Worst! Worst! Worst!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service! I will never purchase anything from best buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music cuts off all the time just above 20% volume.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Bluetooth typically performs well within a 30-foot range, but walls, obstacles, and other wireless devices can impede this. If you experience dropouts within 10 feet, there may be interference. To resolve the issue with your JBL Boombox 3 speaker, ensure it is within 10 feet of your device with a clear line of sight (no obstacles). Try to forget/unpair the speaker on your device, and initiate a reset by holding "Volume +" and "Play" for 3 seconds. Reset will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. Lastly, try to connect the speaker to a different device (phone/tablet/music player) to determine if the issue lies with the earbuds or the initial device you paired them with. JBL

  • Rated 1 out of 5 stars

    Battery issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies easily, only last 4 hours. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Boombox 3. This unit has up to 24 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, Please contact JBL Customer Support, so we can assist you. JBL

  • Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is distorted, it doesn’t work properly, I’m dissapointed

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. This is not the experience that we want you to have. Please try to connect the speaker to a different device (phone/tablet/music player) to see if it fixes the problem. If you're using any Equalizer app, kindly try to set it to default or turn off this feature. if all else fails, please try to perform a factory reset by pressing and holding the "Volume +" and "Play" buttons at the same time for more than 3 seconds. Please contact our customer support service via our official website or toll-free hotline if you need further assistance. JBL

  • Rated 1 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expense for Only 5 hours battery life very sucks

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Boombox 3 has up to 24 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you. JBL