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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 5444 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Charge 4 Portable Bluetooth Speaker's sound quality, battery life, and portability. Many appreciate its impressive bass, volume, and the convenient size. Positive feedback also highlights its Bluetooth connectivity, water resistance, and the added benefit of charging capabilities. A minor drawback mentioned by some is the speaker's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 5,444 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood goood goood goood good goood good good goods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Of I could give 0 stars I would

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has good sound but poor battery quality. I got it because its supposed to last 20 hours. I was working 10 hour days so I thought it would work great. The first day the charge didn't last. Figured it was because it was just out the box. Gave it a few more days. It won't even last 5 hours on a single charge so I can't even use it to charge my phone if I wanted to. Very limited support through the application for the JBL speakers.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our JBL Charge 4. Please reach out to our Customer Support so we could try some troubleshooting steps and check your options.
      http://bit.ly/30JI2G4 JBL

  • Rated 3 out of 5 stars

    Average speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have owned jbl speaker before that lasted many years and was in need of a newer version and this is good it does the job but I would of prefer a different brand that sounded better I feel like it’s ok and does the job done

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    No microphone on this speaker! Deal breaker for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is alright sound-wise. I was disappointed that I couldn't party link it with my JBL xtreme 1. Apparently it won't work with the older models which is a shame since they both have the functionality built into them. The deal breaker for me was that the charge 4, unlike pretty much every other speaker from the flip to the xtreme, has no microphone! I like to use my speaker to take / make calls while I'm busy doing other things like cooking or cleaning, but I can't do that with this one and that's a pretty big oversite. I'm going to go buy a flip 5 instead even though it doesn't sound even close to as good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 didn't meet your expectations. Please note that our JBL Flip 5 also doesn't have a microphone for calls. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    Great for indoors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad I use it all the time but beat for indoors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL charge 3 had better sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one wouldn’t charge,got a replacement,which isn’t covered by the added warranty I purchased for the first one ,but they did suggest I could buy a new added warranty for the replacement!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Charge 3. Extended warranties may be offered by our authorized dealers/ retailers. If you need help with our products, please reach out to our Customer Support. We're here to help. JBL

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stopped charging after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the item until it stopped charging. Went back to store to return and was told I only had 14 days. Well during those 14 days it was actually working and really didnt need to charge it as it does have 20 hours of use. Now they are making me through jbl which is obviously a mission. If this was the case I would have just bought direct from them. There was a time when companies would have exchanged the item and then dealt with the vendor themselves.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our products have a one-year limited coverage. Please visit our official website and use our self-service options to file a claim for your JBL Charge 4. You can also reach out to our Customer Support. We're here to help. JBL

  • Rated 3 out of 5 stars

    JBL CHARGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it but had to return because the battery would not full charge. I charged it for over 48 hours & it never got a full charge so I think the battery was defected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps Turning On and Off, Over and Over Again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap—ended up smashing it to get it to stop making the dumb sound it makes when it runs on and off. Tried factory resetting it, but the speaker just kept looping on and then off, and then on again... for three days straight! Finally gave up, ands put it in the trash. Complete waste of money, and I will never buy anything JBL again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. We'd like to get more information from you so we can check your options. Kindly get in touch with our Customer Support team for further assistance. https://support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointing speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but volume is horrible. As for battery life, it lasted pretty long after the first charge, after charging it the 2nd time for over 5 hours(it takes a long time to get a full charge) it only lasted 30 minutes. It’s too late to return because you only have 15 days to return merchandise. My suggestion is find a better speaker than this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing we didn’t like about the charge 4 is that it does not come with dual speakers inside. So is not as powerful as the charge 3... we ended up returning it and getting a second charge 3

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Adequate. It sounded louder in the store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s ok. A quality piece. I needed something with more power. It was super loud in the store. But when I got it home I knew I needed way more volume. It was quite pricey.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about your JBL Charge 4. We're always looking for ways to improve. If you have questions, please reach out to us through this link: https://www.jbl.com/support-contact.html. JBL

  • Rated 2 out of 5 stars

    Not as loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe this cost more then the UE le and the UE le is on sale for $69.99 right now. Bangs harder then this jbl charge 4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish was louder

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality if the speaker is ok. I wish the sound was louder and more crisp. I use it mainly in the kitchen and it works fine in there.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Great speaker but lacks a 3.5mm Jack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker and I would give it a 5-star rating if it only had a 3.5mm Jack to connect to my computer that is not Bluetooth capable.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. We'll make sure this gets to the right team. Thanks! JBL

  • Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok, could be better the jawbone does a better job at a similar size. Volume Uris weak it’s ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was more load and had a protection guard on the side of the speakers I was afraid something can ripped them off!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So-So sound quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged it for a Sony XB unit that was priced about the same. Pretty much evenly matched.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Not loud enough for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a portable speaker for my dance classes. It wasn’t loud enough to work in in the studio so I returned it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    It’s OKAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay,But it only has one speaker which is on the right side it’s not stereo sound it does not last 20 hours of playtime it’s a OK speaker

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for posting a review. Our Charge 4 has a much larger, and more powerful dynamic single driver than the older models. Playtime also varies as to what genre and volume level your source is. If the volume is in maximum all the time, you will probably get less than 20 hours of playing since it will consume more power. We appreciate you taking the time out to share your experience with us. JBL