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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 5444 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Charge 4 Portable Bluetooth Speaker's sound quality, battery life, and portability. Many appreciate its impressive bass, volume, and the convenient size. Positive feedback also highlights its Bluetooth connectivity, water resistance, and the added benefit of charging capabilities. A minor drawback mentioned by some is the speaker's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,444 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker was ok. A little pricey. The sound was loud but not the best quality

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after my charge 3 would not charge any longer and was still under warranty. First off there is no charging block included. Secondly battery life is no where near 20 hours, I'm lucky to get 6-8. And lastly charging takes longer then 4 hours. I don't know if I just got a defective model or if it was a return but it is a let down compared to my charge 3.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Adequit but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the JBL to replace a Bose mini speaker. Bose makes wonderful products, but I have found that they keep on breaking down and have to be sent back for repairs. In comparison to the Bose mini speaker, the JBL is an overall disappointment. It is large and clumsy. The sound quality is adequate, but not nearly as good as the Bose. But I am tired of sending things back to Bose for repair.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Great for a medium size speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a loud speaker but kind of small this would have done the trick but it just wasn't loud enough in a factory environment

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback about our JBL Charge 4. We're always looking for ways to improve and we'll make sure your feedback gets to the right team. Let us know if you have other questions using this link: https://support.jbl.com/us/en/customer-service/contact.html JBL

  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge 3 Seems louder . Had them side by side , maybe I bought a defective one . Only keeping it because u like the camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not pair well went with Wifi instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 of these, pairing them was a nightmare. You have to pair the xtras each time. Does not always work. App STINKS. Forget stereo mode. If you need one speaker these are fine. Sound great by the way. If you want multiple speakers, move on to another system, I ended up with Sonos.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish it was louder with more bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a friend request that I buy JBL and I wouldn't be disappointed, I was very excited to purchase this bluetooth portable speaker. I loved the color and the feature of being able to charge my phone but, I wish the speaker volume was able to play louder and even had more bass. I unfortunately had to return it to the store because I needed a louder speaker for a party.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    I don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No to loud but it's ok i preferred pay more but a better speaker with more bass and more loud

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not as great as the previous model. It sounds as if the sound is only coming from one side of the device.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    It’s aight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they had a better design with less brown tones but the speaker does what it needs to do so it’s not so bad.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your review on our JBL Charge 4. We're always looking for ways to improve so we'll make sure your feedback gets to the right team. We hope you continue to enjoy your speaker. If there's anything we can help you out with, feel free to let us know through here: http://www.jbl.com/support-contact.html JBL

  • Rated 3 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall speaker..Return it do to there is only one speaker and it is not in the middle..to mono sounding..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 2 out of 5 stars

    Less than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if it’s the particular one I received but I have issues at times with the Bluetooth connection to my phone. The sound seems to go in and out especially if my phone is not literally right beside the speaker. I can’t even hold my phone and turn around. But again it might just be the one I have is defective.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please try the troubleshooting steps and recommendations on our support page article about "Bluetooth Pairing and Connecting" to isolate the issue with your JBL Charge 4 here: https://support.jbl.com/us/en/ JBL

  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for indoors or medium sized areas. Not extremely loud and I enjoy loud music.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay indoors or for small outdoor event I feel needs a little more

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem had it for a month and the power button don't work

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We're here to help, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it after a few days since it wouldn't sound like I expected

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Charge 4. We're always looking for ways to improve. If you need any help with our products, please reach out to our Customer Support. JBL

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not love this speaker. Good for the money, but lacking power and quality.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 3 out of 5 stars

    It's ok, average.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is average, I've expected better sound quality. But that's just my opinion.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Acceptable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but Bose is much better. The sound in exterior areas is not good

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Ok but not the best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, i would recommend the jbl extreme instead.

    I would recommend this to a friend