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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 5444 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Charge 4 Portable Bluetooth Speaker's sound quality, battery life, and portability. Many appreciate its impressive bass, volume, and the convenient size. Positive feedback also highlights its Bluetooth connectivity, water resistance, and the added benefit of charging capabilities. A minor drawback mentioned by some is the speaker's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,444 reviews
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use this on my scooter. It was not loud enough.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Ok for very small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was kinder louder but overall good product

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request and so we can assist you: www.jbl.com/support-contact.html JBL

  • Rated 2 out of 5 stars

    Stereo Not Working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 and spent half a day trying to get the speakers in stereo mode only to finally contacting JBL and told that the app doesn't support it yet although it was acting like it did. I had to return one because it wouldn't turn off.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a former owner of a JBL flip 4 and my wife still have the Bose SoundLink color 2, i can totally say that both are no match for the mighty jbl charge 4, bass is way better, performance at high levels is great, I work between 10 and 12 hours a day and it is surprising that battery can take on 2 days!! I use it for music and talk shows, is just impressive how long battery last!! Music is allowed in my company so everyone has a wireless speaker, I compare mine to others, ue boom 2, ue megaboom, flip 4, no speaker last longer than mine and no speaker sound better around 150 dollars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    crackling when paired with another speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to take advantage of the Stereo mode. When in stereo mode, there's a crackling sound, like a loose wire. I only use them once a week, and after exchanging another speaker that I thought was the problem, then a delay in my weekly use of the devices due to the ice storm in Texas, I used my new speaker and this one again this morning and had the same crackling issue in Stereo mode. And of course I'm nine days late for Best Buy's return policy...

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please contact our customer support by phone or chat for us to check on your options. https://bit.ly/2WocMfi JBL

  • Rated 2 out of 5 stars

    Not the Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker to replace a pair of Flip 4 speakers. I compared the quality of sound and thought the Flip 4 sounded better. The speakers were larger and bulkier than the Flip 4. I returned them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Flip 4. If you need help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/ JBL

  • Rated 2 out of 5 stars

    They sent me a used speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately mine was already open. no power cord, no booklet not in the original packaging just a speaker sitting In The magnetic box. Disappointed but it does work at least.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      If you need help with parts replacement, you may reach out to our Customer Support. We'll be here to help. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Jbl charge 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my jbl charge 4 speaker for a good while, it still sounds the same and charges the same as when I first got it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I had a bad one. Would not connect. Would not charge. When I returned it, the lady stated someone else had just returned same model.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback you've provided. We understand that the product didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I team was defective but other than that very nice just wished it would turn on ....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one and returned it because at the time I thought it was defective. The second one did the same think. (sound cutting in and out.) I thought it was a problem with my HDMI cable, but it wasn't. I returned the second one and got a Bose model 416776 and it works perfectly. No sound cutting out and great sound from Bose. Will never buy JBL again. Will stick with Bose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JBL speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is a great brand but they failed with sound quality on this particular product. Drop the price guys cause it sucks

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold it to a friend,found a cheaper pair on the internet(reddragon)model #GS550 dont have to recharge every 3 days

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it back

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality I used to from JBL, smaller clip speakers sound from JBL literally do the same for much less

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Too much bass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought at bestbuy 1 year ago grom 99usd. too much bass bothers and I can make lower.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Pooped out

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pooped out in less than a year. Can’t find similar replacement product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointment something this big should have been better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stop working less than 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of a new purchase one side of the speaker doesn’t work no music plays

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please try to pair another device or try to use a different music app to check the audio of your JBL Charge 4. If you need more help, please reach out to our Customer Support. We'd be happy to assist you with your options. JBL

  • Rated 1 out of 5 stars

    Charge 4 Worst JBL made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had JBL since charge 2, charge 3, xtrem 1&2 all best sounding speakers loved every one of them. Then I purchased this new release charge 4 could not believe the poor quality sound out of it it’s a big step back from older models. Extremely disappointed hope they step back up or it’s time to shop other brands.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback on our JBL Charge 4. If you need any help with our products, please reach out to our Customer Support. JBL

  • Rated 2 out of 5 stars

    Good item will but again.. Fast shipping will buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item will but again.. Fast shipping will buy again.

    I would recommend this to a friend