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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 5444 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Charge 4 Portable Bluetooth Speaker's sound quality, battery life, and portability. Many appreciate its impressive bass, volume, and the convenient size. Positive feedback also highlights its Bluetooth connectivity, water resistance, and the added benefit of charging capabilities. A minor drawback mentioned by some is the speaker's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 5,444 reviews
  • Rated 1 out of 5 stars

    Doesn’t charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded ok - but will not charge and it has turned into a very pretty and expensive paperweight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No longer charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device no longer charges.. I have reset it and followed all the trouble shooting steps.. And yes I tried multiple chargers.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to help. Please try the "Battery and Charging" guide in the support link attached. You can also email us if the troubleshooting steps do not work: https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    Won't charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason this will not recharge beyond the second bar.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 1 out of 5 stars

    Returnes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rate this product because I didn't end up keeping it. It was returned to best buy not because of its performance...

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Very disappointed..already stoped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on Black Friday ..used it on Christmas..and now won't hold a charge or connect.im sure best buy will fix the problem

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about your experience with our JBL Charge 4. We'd like to work with you directly and try some troubleshooting steps so we could isolate the issue. Please reach out to our Customer Support. https://www.jbl.com/support-contact.html JBL

  • Rated 1 out of 5 stars

    Won’t stay charged

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won’t keep a charge returning it. It only stays charged for 1 hour

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us.
      We'd like to work with you directly so we could try some troubleshooting with your JBL Charge 4. Please reach out to our Customer Support through our JBL website. JBL

  • Rated 1 out of 5 stars

    Really bad sucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got it I charged it and after using it and decided to charge it it just flashes and doesn’t even turn on

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about your experience with our JBL Charge 4. We'd like to work with you directly and try some troubleshooting steps so we could isolate the issue. Please reach out to our Customer Support. https://www.jbl.com/support-contact.html JBL

  • Rated 1 out of 5 stars

    Don’t like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality I spect more from brand name devices likely return and ask for refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    jbl speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the bulky speaker..doesn't play loud enough..thought it would be much louder

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker isn't very loud. I was very disappointed and returned item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad boy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sweet heart didn’t like the sound,sound like a 60’ radio equipment

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Charge 4. We're always looking for ways to improve. If you need any help with our products, please reach out to our Customer Support. JBL

  • Rated 1 out of 5 stars

    Too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good choice Too large and not easy to use I didn’t like it at all

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    DON BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD SOUND BAD BATTERY AND BAD BASS I DONT LIKE IS BETTER SONY AND LG

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to know more information about your experience with our JBL Charge 4. Please reach out to our Customer Support. We're here to help with troubleshooting and set up recommendations. jbl.com/support-contact.html JBL

  • Rated 1 out of 5 stars

    christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit Christmas present so do not have any comment at present

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not good returning not worth the money will be returning

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our products. Please know that you can reach out to our Customer Support if you need help. We'd be more than happy to try some troubleshooting steps and check our options. JBL

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No one beats JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for 4 years and counting, works like a champ battery holds strong JBL good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this speaker for 4yrs and it still going strong baby.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy more than one if you can

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two and they sounded really good together... I wondered what 3 would sound like so I bought another and I love it. Might honestly get one more too. Not because you HAVE to, but they just sound real nice together. The app isn’t the Greatest in the world but not bad at all.. one sounds really good especially for a reasonable price.. but the more the merrier.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    4 Years later and works like new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Four years later and works like new

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    Great speaker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth speaker is very portable and has great quality sound. Battery is long lasting.

    I would recommend this to a friend