Customer Ratings & Reviews
- Model:
- JBLCHARGE4BLUAM
- SKU:
- 6291612
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Charge 4 Portable Bluetooth Speaker's sound quality, battery life, and portability. Many appreciate its impressive bass, volume, and the convenient size. Positive feedback also highlights its Bluetooth connectivity, water resistance, and the added benefit of charging capabilities. A minor drawback mentioned by some is the speaker's weight.
This summary was generated by AI based on customer reviews.
Great while it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about two years of VERY light use before the unit failed to take a charge. Definitely didn't get my money's worth out of it, would not buy a JBL product again, even with the insurance.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Failed out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JBL customer service is terrible and best buy is not much better! I am deployed so it took some time for me to get the item, well it is defective and I asked JBL and was told to update firmware, unpair, reset and re-pair and well as I told them it makes noises when it isnt paired like the insides have a loose wire! It won't connect to music it just thumps! Geek squad and best buy online told me to take back to my local store for a refund but when I told them I am deployed they were beyond confused and resorted to the "call Geek squad or call best buy customer service" Wow. Great help!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. The refund is done through the retailer where the unit was bought from. We have a one-year limited coverage for our products. If you need help with filing a claim, please reach out to our Customer Support.
Lasted 13 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way a great speaker until it blew after 13 months. Want even used excessively hard. Won't buy again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. Please reach out to our Customer Support, and we'd be more than happy to help with your options. https://support.jbl.com/us/en/
Jbl ( worst audio co!)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never deal With this co or it’s products again! You can not deal with a supervisor, they leave you on hold until you hang up , over two hours on four occasions. And over thirty minutes on 8 occasions, they will not help you! They are an Unamerican co! And don’t care about their quality! Products or reputation!! Save your money, buy from ANY OTHER CO THAN THIS ONE!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened to your order. Our Customer Support team is working diligently to help you resolve the case. We sincerely apologize for the inconvenience.