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$159.99

Customer reviews

Rating 4.8 out of 5 stars with 5539 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,539 reviews
  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Not too loud but not too quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker that allows us to listen to music anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Real good battery performance too. And it will charge your phone when it’s about to die

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent speaker, wish it was more compatible with the JBL app, but it’s great for sound quality!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crackling cringe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every other day and just about every time it has an issue where the audio crackles consistently. You have to turn it off and then on again to remedy the problem, but it returns quickly and it is extremely irritating for an expensive speaker. Bluetooth is reprehensible technology in its current state as it is, but this speaker exasperates that fact even more. It's almost unusable. If it were to function properly on a consistent basis, it would be worthy of some praise, so that is the only reason why it is not 1 star.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. To help you with your JBL Charge 5. Please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by pressing and holding the "Volume +" and "Play" buttons at the same time for more than 3 seconds unit will power Off by itself. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Best speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker live it wouldnt trafe it for anything elsr. Good for outdoor and indoor and good for socoal gatherings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Love the quality. Reliable and sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and good audio for the price, great for the golf course

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sound great i love it and its a good price buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a typical speaker, pretty loud but not worth $200

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL- Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality, wish the bass was a little louder. Love the color and used it in the backyard and on a trip.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Sound Quality for Price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good!!! Now to my opinion review: I have yet to try using the product as a charge bank, so no opinions or review from my end on that part, yet. Biggest concern is battery life. I've had it for 3 days, and it doesn't get anywhere near the advertised battery life of 20 hours. I understand there are factors, but my settings are just high bass with volume being around 50 or less, and I'll get anywhere 5 -6 hours until I get a warning that I need to charge. Other than that, the sound quality is great for a portable speaker!!! Conclusion: Sound Quality is great! You get a "water resistant" speaker (NOT waterproof)! AND it allows charging to other devices with a USB cord/plug (Not Included), if needed. Basically, It is a great product for sound, but may fall in expectancies of what they way about the battery life.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Our JBL Charge 5 has a battery life of up to 20 hours. If the speaker does not match the specified playtime hours even at low to medium volume settings, the battery may be faulty. Please contact Customer Service so that we can assist you. JBL

  • Best Buy Employee

    Rated 4 out of 5 stars

    Good speaker

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker, battery last longer and good sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transponder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great great great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great mostly use it in my old truck and it sounds good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Really impressed with how loud it gets for it’s size. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JVC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good…………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good speaker Feels a bit expensive but its a quantity speaker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might revisit, but so far so good. Still judging if it should get 5 stars. Maybe 4 1/2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud enough for a small gathering, wouldnt recommend for a louder environment such as work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL